Regional Account Director (RAD)

Fulgent Therapeutics LLC; Chicago (IL); Hybrid; USD 85,000 - 110,000; Full time

Job summary

Fulgent Therapeutics LLC is looking for a Regional Account Director in Chicago, Illinois. This role involves client retention and growth strategies while working cross-functionally within specialty areas such as dermatopathology and GI. The ideal candidate should have at least 5 years of experience in healthcare account management and the ability to travel approximately 75%.

The position includes responsibilities such as establishing relationships with physician group executives, executing sales strategies, and developing sales training programs. If you are a motivated self-starter looking to lead in a dynamic environment, this might be the perfect role for you.

Qualifications

• Minimum five plus (5+) years’ combined experience in health care account management, sales, and training.
• Approximately 75% travel required.
• Experienced sales professional with ability to manage relationships within key accounts.

Responsibilities

• Establish and maintain relationships within base accounts.
• Execute client retention strategies and monitor account health.
• Develop and oversee sales training programs.

Skills

Client relationship management

Sales strategy execution

Healthcare industry knowledge

Communication skills

Microsoft Office proficiency

Education

Bachelor’s Degree from an accredited university

Tools

D365 (CRM)

Microsoft Office Suite

Job description

About Us

Inform Diagnostics, a Fulgent Genetics Company, is a nationally recognized diagnostics laboratory focused on anatomic pathology subspecialties including gastrointestinal pathology, dermatopathology, urologic pathology, hematopathology, and breast pathology. Founded in 2011, our parent entity, Fulgent Genetics, has evolved into a premier, full-service genomic testing company built around a foundational technology platform. Through our diverse testing menu, Fulgent is focused on transforming patient care in oncology, anatomic pathology, infectious and rare diseases, and reproductive health. We believe that by providing a wide range of effective, flexible testing options in conjunction with best-in-class service and support, we can redefine the way medicine is managed for patients and clinicians alike. Since integrating with our therapeutic development business, Fulgent is also developing drug candidates for treating a broad range of cancers using a novel nanoencapsulation and targeted therapy platform. By merging our fields of expertise, we aim to become a fully integrated precision medicine company.

Summary of Position

The Regional Account Director (RAD) is a robust client retention position with a primary focus on penetration and growing business within established base accounts. The role works cross‑functionally as an SME in one or more specialty areas (Derm, GI, and/or GU). The RAD is responsible for all aspects of the sales process, including gaining access to physician group executives, developing and executing account strategies, driving sales presentations, and closing growth opportunities within an assigned region. The position also assists with onboarding and training newly hired sales team members.

Key Job Elements

• Establish, build, and maintain relationships within assigned base accounts while monitoring account health and targeting strategic opportunities for penetration.
• Execute client retention and penetration strategies, ensuring clients utilize IDX resources to the fullest potential.
• Utilize daily quota achievement tool to identify overall territory performance vs. target, as defined by leadership.
• Drive incremental business by implementing a gap analysis approach, identifying non-IDX targeted physicians.
• Maintain and provide documented feedback, retention strategies, and opportunity pipeline within D365 (CRM).
• Participate in webinars, conferences, and other corporate events as applicable.
• Develop, oversee, and design sales training programs; liaise with sales leaders to build robust training solutions.
• Demonstrate "Core" level knowledge of anatomical pathology, technology solutions, and competitive strategies through the use of company resources including on‑the‑job training, in‑house literature, marketing material, and sales brochures.
• Meet all quotas assigned by management.

Qualifications

• Approximately 75% travel and the ability to work flexible hours when required.
• Bachelor’s Degree from an accredited university is required.
• Minimum five plus (5+) years’ combined experience in health care account management, sales, and training.
• Experienced sales professional with the ability to develop and manage a myriad of relationships within key accounts and holds a broad understanding of the healthcare industry.
• Valid driver’s license and ability to do overnight and air travel.
• High degree of understanding of the client relationship with physicians, their needs, and how we can provide service and technology solutions for their pathology needs.
• Demonstrated decision‑making ability toward solving problems, while working under pressure and effectively communicating these solutions to coworkers and customers.
• Self‑starter with a strong sense of ownership and the ability to work autonomously.
• High energy, enthusiastic, and motivational style.
• Tactical and strategic thinker.
• Able to embrace and lead change management.
• Proficient in Microsoft Office Suite, specifically Word, Excel, PowerPoint, and Outlook, as well as SharePoint and learning management systems.

Equal Employment Opportunity

Fulgent Therapeutics LLC is an Equal Employment Opportunity Employer. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.