Region Manager - Southwest Region

Wells Enterprises, Inc.; Arizona; On-site; USD 75,000 - 105,000; Full time

Job summary

Wells Enterprises, a Ferrero Company, is seeking a Region Manager to lead the Southeast Retail Sales Associates and collaborate with Business Development Managers, Store Managers, and sales leadership to meet retail objectives.

You will set priorities, track KPI performance, train staff, supervise roughly 10 associates, manage territory routing, and help ensure budget targets are met while delivering timely reporting.

Qualifications

• Bachelor's Degree or equivalent experience required.
• 4-6 years of Retail Sales experience, 2+ years supervisory experience preferred.
• Must live in the region.
• Well-organized, detail-oriented, able to handle a fast-paced work environment.
• Basic computer skills including Word, Excel, and PowerPoint.
• Excellent written, verbal, and interpersonal communication skills.
• Strong ability to supervise; including delegating responsibility, training and evaluating performance.
• Flexible and adaptable, able to change and alter according to changes in projects or business environment.
• Ability to work independently and prioritize duties with minimal supervision.

Responsibilities

• Oversee and direct activities of Retail Sales Associates in the assigned region.
• Set priorities, performance expectations, and KPI metrics for team members.
• Provide training and development for team members; conduct field observations and coaching.
• Manage territory routing, store classifications, and budget to stay under expenditures.
• Build relationships with BDMs and cross-functional partners for alignment and execution.
• Complete paperwork, reporting, timesheets, and expense reports timely.

Skills

Retail sales

Supervisory experience

Communication skills

Organizational skills

Independent work

Education

Bachelor's degree or equivalent experience

Tools

Word

Excel

PowerPoint

Job description

Job Description

Company: Wells Enterprises (a Ferrero Company)

Functional Area: Sales Operations

The Role

The Region Manager is responsible for effectively managing assigned region while overseeing and directing activities of Retail Sales Associates. This person works closely with Business Development Managers, other Sales Operations leaders, Store Managers, and various retail personnel to ensure retail business objectives are met. The Region Manager will supervise roughly 10 Retail Sales Associates, spread out across the Southeast.

What You’ll Do

• Responsible for being a business expert within assigned region, including an understanding of how the region is performing and what is driving performance, aligning with BDMs on key priorities to guide the team, identifying key challenges happening in the field, and being a voice for the region with Corporate Sales Operations leadership and Retail Sales leadership.
• Establish priorities, performance expectations, and KPI metrics for team members to drive excellence and business results. Ensures execution and support of account initiatives and deploys team resources to focus on key priorities.
• Provides effective training and development for team members. Schedules regular work-withs in the field with team members to observe, coach and provide on the spot feedback. Facilitates communication with team members through routinely scheduled team calls and individual 1:1s. Addresses any performance related concerns with team members with clear expectations, additional coaching, and holding them accountable.
• Responsible for efficient and effective management of assigned region through territory routing and sizing. Regularly reviews store classifications and makes necessary changes to ensure call frequency and time spent aligns with stores where we make the greatest impact.
• Builds and strengthens relationships with BDMs, Sales leadership, and other internal cross functional partners to facilitate information sharing, ensure alignment, and effective execution of key priorities and initiatives.
• Effectively manages budget for assigned region, including travel, overtime, promotional expenditures, placement spending, damage, POS, etc. with the goal of coming in under budget.
• Responsible for accurate and timely completion of paperwork and reporting, recaps, time approval, expense reports, etc. for self and team members.

Qualifications

What You’ll Bring

• Bachelor's Degree or equivalent experience required.
• 4-6 years of Retail Sales experience, 2+ years supervisory experience preferred.
• Must live in the region.
• Well-organized, detail-oriented, and able to handle a fast-paced work environment.
• Basic computer skills including Word, Excel, and PowerPoint.
• Excellent written, verbal, and interpersonal communication skills.
• Strong ability to supervise; including delegating responsibility, training and evaluating performance.
• Flexible and adaptable, able to change and alter according to changes in projects or business environment.
• Ability to work independently and prioritize duties with minimal supervision, in order to meet deadlines.
• Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines.

Wells Enterprises is an EEO/AA employer M/F/Vet/Dis

About Us

Wells Enterprises, a Ferrero company, is one of the largest ice cream manufacturers in the United States and the maker of well-loved brands including Blue Bunny, Halo Top, Bomb Pop, and Blue Ribbon Classics and today Trolli, Butterfinger 100grand, Baby Ruth, Nutella and Kinder Bueno.

Wells Enterprises is a $2 billion company employing 4,000 employees, across four production plants and two main hub locations, Chicago and Le Mars. Guided by innovation, quality, and a people-first mindset, Wells is committed to delighting consumers and developing exceptional teams.

As part of the Ferrero Group, Wells combines its strong U.S. heritage with Ferrero’s global standards of excellence, offering a unique opportunity to grow within a dynamic, values-driven, and international environment.

At Wells, our people—and their experience—sit at the heart of our ambition. Learn more at www.wellsenterprisesinc.com.

What We Offer

At Wells, we’re proud to support our employees with comprehensive benefits that enhance health, financial wellness, and include paid time off (PTO). Eligible employees may also receive an annual incentive bonus based on Company performance. Learn more about our benefits here.