Region Crisis Management Coordinator

SEGULA Technologies; Herndon (VA); On-site; USD 70,000 - 95,000; Full time

Job summary

SEGULA Technologies is seeking a Crisis Management Coordinator to support the North America Regional Crisis Management Director in maintaining and improving the CM program. You will work with CMTs and business partners across North America to ensure preparedness, training, drills, and after-action reporting.

The role includes governance support, information management for CM teams, and participation in crisis management meetings and exercises.

Qualifications

• Bachelor degree required.
• 2+ years of experience in Crisis Management, Emergency Management or Emergency Response.
• 2+ years of program management experience preferred.
• Knowledge of Crisis/Emergency Management exercises is preferred.
• Knowledge of Business Continuity planning is preferred.
• Crisis Management Certification (AEM or CEM) preferred.

Responsibilities

• Support CM Governance (30%).
• Maintain up-to-date CM team information in the region (SCMOs, CMT members, CM database).
• Ensure CM manuals, training, drills, exercises, local crisis center checks, and CMT activations meet requirements.
• Understand Airbus CM methods and apply them during exercises and activations; initiate After Action Reports.
• Follow up on CM corrective actions for CMTs.
• Participate in regional meetings, trainings, exercises, and activations as needed (CMT Specialist or observer).
• Develop and deliver crisis management awareness content; provide training on tools like the Emergency Mass Notification system.
• Collaborate with HR, Finance, IM, and Legal to address risk concerns.
• Support the Family Care program regionally and other duties as assigned.

Skills

Crisis Management

Emergency Management

Emergency Response

Program Management

Education

Bachelor degree

Crisis Management Certification (AEM or CEM)

Business Continuity Certification (CBP/DRII)

Job description

The Crisis Management Coordinator supports the North America Regional Crisis Management Director who is responsible for maintaining the Crisis Management (CM) program for the North America Region. For that, they report operationally to the North America Regional Crisis Management Director.

The Crisis Management Coordinator collaborates closely with crisis management teams (CMTs) and business partners from all entities and affiliates in North America to ensure that crisis management team members are prepared to respond to various crises. They support the sharing of information with the regional partners, such as the Regional Crisis Management Team (CMT), Security, Facilities, etc. They also supports the deployment of the Prepared at Airbus program in the region.

The Crisis Management Coordinator liaises with the Regional Family Care Liaison Officer to assist with the implementation of the Family Care Program across designated operational sites.

Your Challenges

• Support CM Governance (30%)
• Maintain up-to-date information of CMTs in the region, including Site Crisis Management Officers (SCMOs), CMT members and the CM database;
• Work closely with SCMOs to ensure compliance requirements are being met related to CMT manuals, CMT member training, drills, exercises, Local Crisis Center Checks, and CMT activations;
• Understand the Airbus CM methods, procedures and supporting materials for a consistent assessment of crisis management compliance for all CMTs in North America during exercises, simulations and live activations, initiate After Action Reports;
• Follow up on CM corrective actions assigned to CMTs;
• Understand Crisis Management Risks in the ERM (Enterprise Risk Management) tool.

Regional Crisis Management Meetings, Trainings, Exercises, Activations

• Propose and collect topics to be discussed and / or presented during crisis management meetings and workshops;
• Assist and present information during crisis management meetings and workshops;
• Assist with crisis management trainings; become an Airbus Internal Trainer;
• Assist with post training, exercise and activation administrative tasks, such as developing after action/lessons learned reports;
• Support, or participate, as needed, in crisis management exercises and activations as a CMT Specialist or observer.

Crisis Management Awareness and Communication

• Support and communicate program expectations to CM team members and partners through development and delivery of presentations;
• Propose and deliver Crisis Management awareness content such as Prepared @ Airbus to affiliates in the region;
• Promote Crisis Management culture with respect to all Airbus employees;
• Become proficient in the Airbus Emergency Mass Notification tool: provide training to new users, suggest ways to improve procedures and templates.

Evaluate current events and their potential impact to Airbus Affiliates

• Assess crises and potential crises in the region using open source resources and/or Airbus internal tools;
• Assess potential impact to Airbus and affiliates and trigger Airbus partner action as needed;
• Work with customers, such as HR, Finance, IM, and Legal to address risk concerns.

Additional Responsibilities

• Support the Family Care program regionally;
• Support IM in cyber resilience;
• Collaborate with Product Safety;
• Other duties as assigned.
• Bachelor degree, required
• Must be currently located in the DC Metro area
• 2+ years of experience in Crisis Management, Emergency Management or Emergency Response, required
• 2+ years of program management experience, preferred
• Knowledge of Crisis/Emergency Management exercises, preferred
• Knowledge of Business Continuity planning, preferred
• Business Continuity (Certified Business Continuity Professional or Disaster Recovery Institute International Certification), preferred
• Crisis Management Certification (AEM or CEM), preferred
• Up to 10% domestic and international travel is involved in this role

Physical Requirements

• Onsite or remote: 80% onsite

Ability to work in the US without current, or future, need for visa sponsorship/work authorization is required for this opportunity.

SEGULA Technologies is a global engineering group, boosting the competitiveness of all major industrial sectors: automotive, aerospace, energy, rail, naval, life sciences, and telecoms. With a presence in more than 30 countries and 140 locations worldwide, the Group prioritizes close relationships with its clients, driven by the expertise of its 15,000 employees. As a leading engineering player putting innovation at the heart of its strategy, SEGULA Technologies manages large-scale projects, ranging from initial studies to industrialization and production. SEGULA TECHNOLOGIES is dedicated to gender balance and diversity, recognizing and recruiting talent of all backgrounds.