REG DIR - CLINICAL SVCS

Universal Hospital Services Inc.; Brentwood (TN); On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

Challenging work

Competitive compensation

Medical coverage

401K with company match

Student loan program

Career development

Job summary

Universal Health Services Inc. (FRN) seeks a Regional Director-Clinical Services to lead clinical operations across multiple facilities, aligning treatment programs with evidence-based practices and regulatory standards.

The role focuses on clinical excellence, documentation integrity, and patient engagement at scale. The candidate will partner with on-site clinical directors to standardize care, support program design, and drive improvements in patient outcomes within outpatient and residential

Qualifications

• Bachelor’s degree required; Master’s degree preferred.
• Extensive knowledge of addiction treatment modalities and best practices.
• Excellent leadership, communication, and organizational skills.
• Strong ability to collaborate with a diverse professional team.
• Understanding of utilization management principles and accreditation processes (CARF, ASAM, Joint Commission).

Responsibilities

• Provide strategic direction and support to clinical directors and UM directors at individual facilities; assist at locations to ensure appropriate use of services.
• Evaluate and improve programs based on patient outcomes and feedback; oversee EMR development and implementation.
• Manage Appeals and Denials Case Managers; ensure accurate documentation in MS4 and MIDAS for appeals and resolutions.
• Review appeal outcomes and metrics to meet goals for accuracy, timeliness, and resolution efficiency.
• Oversee development and implementation of corporate-wide clinical policies and procedures.
• Monitor clinical performance metrics; implement quality improvement initiatives; ensure compliance with regulations at corporate level.

Skills

Leadership

Communication

Organizational skills

Education

Bachelor’s degree

Master’s degree preferred

Job description

Responsibilities

FOUNDATIONS RECOVERY NETWORK (a UHS company)

Foundations Recovery Network (FRN) is a nationwide leader in the treatment of co-occurring addiction and mental health disorders. With 11 residential and outpatient facilities across the U.S., FRN aims to guide every patient into long-term recovery by integrating the best staff, treatment options and research available. Every day we chip away at the stigmas surrounding mental health and addiction by walking with each patient before, during and after their treatment with us. In 2015, FRN became the Addiction Treatment Services Division for Universal Health Services.”

Position Summary

Regional Director-Clinical Services provides strategic leadership and operational oversight to clinical leadership teams across multiple facilities, ensuring the consistent delivery of high-quality, evidence-based addiction treatment services. This role partners closely with on-site Clinical Directors to strengthen clinical operations, standardize care processes, and ensure clinical documentation supports medical necessity, continuity of care, and positive patient outcomes. A primary focus of this position is driving clinical excellence through strong documentation compliance, adherence to regulatory and accreditation standards, and thoughtful program design that supports patient engagement and retention. The Regional Director plays a critical role in identifying trends impacting patient flow including AMA and ACA occurrences and leads system-wide initiatives to reduce premature discharges through improved clinical structure, therapist support, group programming, and interdisciplinary collaboration. This role supports consistency and quality across Outpatient levels of care (PHP and IOP) by guiding clinical leaders on best practices related to treatment planning, clinical decision-making, and coordination of care. Success in this role requires deep expertise in addiction treatment modalities and mental health programing, clinical leadership experience across outpatient levels of care, and a strong working knowledge of CARF, ASAM and Joint Commission standards. The ideal candidate is a collaborative leader who can balance operational discipline with clinical empathy, communicate effectively across disciplines, and drive meaningful improvements in patient experience, engagement, and care quality at scale.

Essential Job Duties Responsibilities

• Provide strategic direction and support to clinical directors and UM directors at individual facilities. Support UM directors at individual locations to ensure appropriate use of services.
• Evaluate and improve existing programs based on corporate-wide patient outcomes and feedback. Stay current with industry trends and best practices to inform corporate strategy. Oversee and support the development and implementation of the EMR.
• Manage the day-to-day operations of the Appeals and Denials Case Managers, ensuring timely and accurate documentation in MS4 and MIDAS systems for all appeals, disputes, and resolutions.
• Review appeal outcomes and metrics, ensuring that the team meets established goals related to accuracy, timeliness, and resolution efficiency.
• Oversee the development and implementation of corporate-wide clinical policies and procedures.
• Monitor and evaluate clinical performance metrics across all facilities. Implement quality improvement initiatives to enhance patient care and outcomes. Ensure compliance with all federal, state, and local regulations at a corporate level.

Benefit Highlights

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries!

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

Qualifications

Requirements

• Bachelor's Degree required, Master's Degree preferred
• Licensure as a Clinical Psychologist, LCSW, LPC, or equivalent required
• 8-10 years related experience required, 10+ years related experience preferred
• Extensive knowledge of addiction treatment modalities and best practices.
• Ability to work collaboratively with a diverse team of professionals.
• Strong understanding of utilization management principles and practices.
• Experience with CARF and ASAM accreditation processes.
• Excellent leadership, communication, and organizational skills.
• Proven track record of successful program development and implementation.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.