Refugee Health Promotion Assistant

IRC - International Rescue Committee; Texas; On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

Health insurance

Dental plan

Vision plan

401(k) retirement savings plan

Employee Assistance Program (EAP)

Job summary

The International Rescue Committee (IRC) Wichita is seeking a part-time Refugee Health Promotion Assistant to support health literacy, access to care, and overall well-being for refugees and ORR-eligible populations. This role provides culturally and linguistically appropriate education, outreach, and administrative support to help clients navigate the U.S.

healthcare system. Responsibilities include enrollment assistance, appointment scheduling, interpretation coordination, and coordination

Qualifications

• Associate degree in Public Health, Social Work, Health Education, Community Health, or related field preferred.
• At least one year of experience providing social services or health programming for vulnerable populations.
• Experience working with refugees and immigrants to navigate American social/human service systems preferred.
• Ability to handle complex and sensitive cases and to work with clients with various psychosocial, protection, health, immigration, and criminal justice issues.
• Strong interpersonal skills and ability to work cross-culturally.

Responsibilities

• Work with program teams to determine health care needs and gaps in services for community members.
• Assist with enrollment, eligibility verification, and program orientation activities.
• Help clients access primary care, specialty care, behavioral health, dental, vision, and preventive services.
• Support scheduling of medical appointments and follow-up care.
• Provide interpretation coordination and language access support as needed.
• Help clients understand medical instructions, insurance coverage, and healthcare resources.
• Coordinate transportation resources for health-related appointments when appropriate.
• Assist with referrals and follow-up with partner organizations.
• Support Health and Wellness coordinator with outreach events and workshops.
• Maintain accurate and timely client records and uphold confidentiality.

Skills

Excellent interpersonal skills

Cross-cultural communication

Organizational skills

Microsoft Office proficiency

English fluency

Education

Associate degree in Public Health or related field

Tools

Microsoft Office

Job description

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. Operating in over 40 countries, the IRC delivers emergency relief, relocates refugees, and aids in rebuilding lives. In the U.S., the IRC has 29 regional offices, including IRC-Wichita, which has been assisting refugees since 2011. The Wichita office offers a range of services, including resettlement, trauma-informed family support, economic empowerment, education for youth and adults, and immigration services. Guided by the core values of Service, Accountability, Equality, and Integrity, the IRC remains committed to helping clients rebuild their lives and secure a stable future in their new communities.

SCOPE OF WORK

The Refugee Health Promotion Assistant supports the implementation of refugee health promotion activities designed to improve health literacy, increase access to healthcare services, and promote overall well-being among refugees and other ORR-eligible populations. The position provides culturally and linguistically appropriate education, outreach, referral coordination, and administrative support to help clients navigate the U.S. healthcare system and address barriers to care. This is a part-time, limited-term position expected to conclude on September 30, 2027, unless otherwise extended.

RESPONSIBILITIES

• Work across program teams within the Wichita office to determine health care needs and gaps in services for community members.
• Assist with enrollment, eligibility verification, and program orientation activities.
• Assist clients in accessing primary care, specialty care, behavioral health, dental, vision, and preventive health services.
• Support scheduling of medical appointments and follow-up care.
• Provide interpretation coordination and language access support as needed.
• Help clients understand medical instructions, insurance coverage, and healthcare resources.
• Coordinate transportation resources for health-related appointments when appropriate.
• Assist with referrals and follow-up with partner organizations.
• Support the Health and Wellness coordinator with outreach events and workshops to provide culturally-and-linguistically appropriate health and wellness information and discussion for refugee and immigrant populations.
• Assist with clients’ transportation related to health care and education needs
• Participate in all program meetings, staff development activities, including weekly meetings with project leads and monthly group meetings.
• Maintain accurate and timely client records in accordance with program and organizational requirements.
• Maintain confidentiality and comply with all organizational and funder requirements.
• Other duties as assigned.

JOB REQUIREMENTS

• Education: Associate degree in Public Health, Social Work, Human Services, Health Education, Community Health, or a related field preferred.
• Work Experience: At least one year of experience providing social services or health programming for vulnerable populations.
• Experience working with refugees and immigrants to navigate American social/human service systems preferred.
• Demonstrated Skills & Competencies: Ability to handle complex and sensitive cases and to work effectively with clients who have a wide range of psychosocial, protection, health, immigration, and criminal justice issues.
• Excellent interpersonal skills; ability to work successfully in cross-cultural environment.
• Solid organizational skills with ability to multi-task, set priorities, manage time and meet deadlines.
• Flexibility and ability to work well under pressure are essential.
• Well organized, self-directed, and highly motivated.
• Ability to maintain professional boundaries and client confidentiality.
• Proficiency in Microsoft Office applications (especially Word, Excel, Outlook) Spoken fluency in English, and another language spoken by IRC target population preferred.

WORKING ENVIRONMENT

A combination of standard office environment, and 'field' time within the service delivery area to perform the above outlined responsibilities. May require occasional weekend and/or evening work.

COMPENSATION

Pay Rate: $18.45/hr. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

PROFESSIONAL STANDARDS

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

COOKIES

Cookies: https://careers.rescue.org/us/en/cookiesettings

BENEFITS

IRC offers a comprehensive and competitive benefits package. Highlights include 10 paid sick leave, 10 U.S. holidays, 20-25 generous paid time off based on role and tenure, medical insurance starting at $163/month, dental starting at $6.50/month, and vision starting at $5/month, flexible spending accounts (healthcare, dependent care, and commuter), a 403(b) retirement savings plan with employer match (immediate vesting) along with a non-elective employer contribution based on age and years of service (3-year vesting), disability and life insurance, and an Employee Assistance Program (EAP) offering confidential counseling and support services for employees and their families.

EQUAL OPPORTUNITY EMPLOYER

IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

The International Rescue Committee (IRC) helps people whose lives have been shattered by conflict and disaster to survive, recover and rebuild. We are trusted for our ability to reach people in the toughest places, put our clients at the center of everything we do, and - as an evidence-based organization - to relentlessly improve the impact we deliver for those we serve. If you’re ready to be part of a team that brings ingenuity, fortitude and optimism to making a lasting impact, we want to hear from you. The IRC Way, our code of conduct, is founded upon our core values of Integrity, Accountability, Service and Equality. These values unite IRC staff around the world and keep our programs firmly directed towards the well-being of our clients while meeting the expectations of our donors as responsible stewards of their resources.