Refrigeration Installation - Service Technician

Mission Critical Group; West Chester (Chester County); On-site; USD 45,460 - 52,348; Full time

Job summary

Mission Critical Group is seeking a full-time Refrigeration Technician based in Chester County, PA. The position involves installation, service, maintenance, and repair of refrigeration equipment, requiring travel to various customer locations. Ideal candidates must have a strong background in electrical and refrigeration systems, hands-on mechanical skills, and the ability to communicate effectively with clients. Certifications such as EPA 608 and OSHA 10 are required, and previous technician experience is preferred. The role offers competitive hourly compensation and is primarily field-based.

Qualifications

• Five years related experience or equivalent education.
• Previous experience as a refrigeration technician is required.
• Satisfactory completion of additional background screening.

Responsibilities

• Install, service, maintain, repair refrigeration equipment.
• Provide customer technical support via phone or in the field.
• Read and interpret blueprints and compliance schematics.
• Maintain equipment and process knowledge to support clients.
• Process work orders and contact clients for equipment requests.

Skills

Electrical skills

Refrigeration knowledge

PLC Controls understanding

Independent troubleshooting

Plumbing and welding skills

Communication skills

Education

Degree or Certificate from approved college

EPA 608 and OSHA 10 certifications

Tools

Test equipment

Hand tools

Job description

• Full-time
• Department: Thermmax
• Job Site: WCH5
• FLSA Status: Non-Exempt
• Compensation: USD 33 - USD 38 - hourly

Job Description

This role will be responsible for the installation, service, maintenance, repair, testing and calibration of refrigeration equipment with minimum supervision. This job requires extensive travel to customers’ locations. Experience in electrical, refrigeration, compressors and systems; as well as the ability to read and interpret MEP blueprints, electrical and refrigeration schematics, and experience with installation and balancing of desiccant dehumidifiers (is a plus) and interpersonal skills, the ability to multitask, and work in a fast-paced environment.

Essential Duties/Responsibilities:

The following list of responsibilities is not all inclusive, additional projects and/or tasks may be assigned to meet operational needs. DVM retains the right to change or assign other duties to this position should operational needs warrant.

• Perform mid-level to advanced customer support activities including equipment installation, equipment and/or product troubleshooting and repair, equipment maintenance, and assist with equipment testing, start-up, and validation activities as needed.
• Responsible for supervising and/or executing field installation and testing of equipment.
• Responsible for customer technical support (product/equipment troubleshooting) including support via phone, online, or in the field. Act as single point of contact for customers, soliciting internal technical support as needed, managing sub-contractors as needed.
• Maintain broad equipment, process, and manufacturing knowledge critical to supporting equipment.
• Works independently with minimal technical supervision.
• Processing and completing work orders.
• Contacting the client to ascertain their equipment needs.
• Ordering equipment supplies, repair modules, and sundries for the order.
• Reading and interpreting blueprints and compliance schematics.
• Installing climate control systems, refrigeration units, and beverage equipment.
• Observing and testing newly installed systems.
• Replacing worn seals, outer shells, and worn-out motors.
• Informing clients of repair costs and alternate cooling options.
• Responsible for the timely preparation and submission of budget estimates, progress reports, and cost tracking documentation. This includes generating invoices, field reports, and project closeout documentation.
• Performs other duties as assigned.

Qualifications

• Electrical, mechanical, or mechanic disciplines or equivalent work experience.
• Basic understanding of PLC Controls including ladder logic.
• Familiarity and use of test equipment.
• Familiarity and use of hand tools.
• Independent troubleshooting of complex mechanical and refrigeration systems.
• Plumbing, braising and soldering skills.
• Knowledge of local building codes.
• Flexible, courteous, friendly and positive approach.
• Ability to read and interpret blueprints and compliance schematics.
• Advanced mechanical and diagnostic skills.
• Good communication and interpersonal skills.
• Ability to work outdoors in extreme weather conditions.
• Physically fit and able to lift heavy equipment.

Education and Experience:

• Degree or Certificate from approved two-year college or technical school in related field, five years related experience, or equivalent education and experience.
• Previous experience as a refrigeration technician.
• EPA 608 and OSHA 10.
• Satisfactory completion of additional background screening.

Physical Requirements

• Field work is often around near medium/heavy construction and/or cleanroom environments. May be exposed to loud machinery or equipment and hazardous materials. Must wear PPE and follow safety requirements.
• Able to independently coordinate/perform the installation of complex, structural capital equipment.
• Able to assemble complex, often large, mechanical assemblies. Capability to access confined spaces, such as attics, crawl spaces, and mechanical rooms. Fine motor skills for handling tools and equipment. Hand-eye coordination for tasks such as operating controls and using diagnostic equipment.
• Able to perform manufacturing processes such as brazing, welding, etc.
• Independently able to decipher electrical, mechanical, and process flow schematics.
• Able to read instrumentation and gauges for measurement purposes. Able to lift up to 50 lbs. Endurance to stand, walk, and work for extended periods.
• Working at heights often involves navigating uneven surfaces, narrow platforms, and potentially unstable environments. Strong balance and coordination are crucial to prevent falls.
• Work environment is 90% in the field at customer facilities.
• Internal manufacturing floor contains mobile equipment, machinery, steam, high voltages, welding.
• Must be able to access and navigate each department at the assigned facilities.
• Travel is approximately 90% to customer locations (including potential international, however most travel is in the tri-state area and in the East as required by customer needs).
• Must be able to work multiple/varying shifts to support business needs.

Equal Opportunity Statement

MCG is an equal opportunity employer prohibiting discrimination based on race, color, creed, religion, sex, marital status, physical or mental disability, and any other protected classes stated by applicable federal and state laws. MCG is committed to providing equal employment opportunities to qualified individuals with disabilities and to act in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC).