Refreshments Operator II

Aramark; Buffalo (WV); On-site; USD 32,000 - 42,000; Full time

Job summary

Aramark is seeking a Refreshments Operator II to stock and manage inventory at client sites, while delivering strong customer service. You will handle ordering, delivery, invoicing, and communications with customer personnel to promote product interest and resolve issues.

The role requires 1-2 years in customer-facing positions, a valid driver’s license, and the ability to work independently with a sense of urgency and adaptability.

Qualifications

• 1-2 years of experience in a position requiring interpersonal skills and customer service skills.
• High School Diploma or G.E.D. required.
• Client interaction, communication, organization/time management are critical to the success of this role.
• Ability to respond quickly to changing demands.
• Strong sense of urgency and problem-solving skills.
• Excellent written and verbal communication skills
• Must have a valid driver’s license and acceptable driving record.
• Must possess the ability to work efficiently and independently.
• Must be willing to travel to other locations to assist with short notice.
• This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

Responsibilities

• Unload and stock daily inventory at customer site, ensuring freshness of products by monitoring date codes
• Manage the ordering, delivery, and stocking of items at client location
• Communicate with customer's employees about new product interest
• Use a laptop computer to manage stocking PAR levels, product orders and client invoicing
• Performs repairs to best of ability.
• Calls in orders and service calls to head office.
• Distributes promotional materials and merchandises complete product line.
• Cleans equipment and exchanges decanters on each visit.
• Communicates with Route Sales Manager or General Manager regarding customers and reports on pending problems or on evidence of competitors in customer locations.
• Establishes and maintains a good working relationship and liaison with customers to project a positive image of the company and product.
• At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Skills

Interpersonal skills

Customer service

Communication

Time management

Problem solving

Written communication

Education

High School Diploma or GED

Job description

Select how often (in days) to receive an alert:

Select how often (in days) to receive an alert:

The Refreshments Operator II is responsible for providing exceptional customer service by ensuring that our customers’ products are stocked appropriately. Ensure that customers' equipment is always operating properly, cleaned, and notify them of any new offers that may be of interest to them. Essential functions and responsibilitiesof the position may vary by Aramark location based on client requirementsand business needs.

Job Responsibilities

Unload and stock daily inventory at customer site, ensuring freshness of products by monitoring date codes

Manage the ordering, delivery, and stocking of items at client location

Communicate with customer's employees about new product interest

Use a laptop computer to manage stocking PAR levels, product orders and client invoicing

Performs repairs to best of ability.

Calls in orders and service calls to head office.

Distributes promotional materials and merchandises complete product line.

Cleans equipment and exchanges decanters on each visit.

Communicates with Route Sales Manager or General Manager regarding customers and reports on pending problems or on evidence of competitors in customer locations.

Establishes and maintains a good working relationship and liaison with customers to project a positive image of the company and product.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

1-2 years of experience in a position requiring interpersonal skills and customer service skills

High School Diploma or G.E.D. required

Client interaction, communication, organization/time management are critical to the success of this role.

Ability to respond quickly to changing demands.

Strong sense of urgency and problem-solving skills.

Excellent written and verbal communication skills

Must have a valid driver’s license and acceptable driving record.

Must possess the ability to work efficiently and independently.

Must be willing to travel to other locations to assist with short notice.

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing -a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here athttp://www.aramarkcareers.com or connect with us onFacebook ,Instagram andTwitter .