Refreshments Operator II

Aramark; Bentonville (AR); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company as a Refreshments Operator II, where your role is crucial in delivering exceptional customer service. You'll be responsible for stocking products, managing inventory, and maintaining equipment to ensure a seamless experience for clients. This position offers an opportunity to develop valuable skills while working independently and efficiently. If you're passionate about customer interaction and thrive in a dynamic environment, this role is perfect for you. Be part of a team that values service and commitment to excellence, making a positive impact in the community.

Qualifications

• 1-2 years of experience in customer service and interpersonal skills.
• Must have a valid driver’s license and acceptable driving record.

Responsibilities

• Unload and stock daily inventory, ensuring product freshness.
• Manage ordering, delivery, and stocking at client locations.
• Establish and maintain positive relationships with customers.

Skills

Interpersonal Skills

Customer Service Skills

Communication Skills

Organization/Time Management

Problem-Solving Skills

Physical Ability to Lift Packages

Education

High School Diploma or G.E.D.

Tools

Laptop Computer

Job description

The Refreshments Operator II – SBE is responsible for providing exceptional customer service by ensuring that our customers’ products are stocked appropriately. Ensure that customers' equipment is always operating properly, cleaned, and notify them of any new offers that may be of interest to them. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.

Job Responsibilities

1. Unload and stock daily inventory at customer site, ensuring freshness of products by monitoring date codes.
2. Manage the ordering, delivery, and stocking of items at client location.
3. Communicate with customer's employees about new product interest.
4. Use a laptop computer to manage stocking PAR levels, product orders and client invoicing.
5. Perform repairs to the best of ability.
6. Call in orders and service calls to head office.
7. Distribute promotional materials and merchandise complete product line.
8. Clean equipment and exchange decanters on each visit.
9. Communicate with Route Sales Manager or General Manager regarding customers and report on pending problems or evidence of competitors in customer locations.
10. Establish and maintain a good working relationship and liaison with customers to project a positive image of the company and product.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

1. 1-2 years of experience in a position requiring interpersonal skills and customer service skills.
2. High School Diploma or G.E.D. required.
3. Client interaction, communication, organization/time management are critical to the success of this role.
4. Ability to respond quickly to changing demands.
5. Strong sense of urgency and problem-solving skills.
6. Excellent written and verbal communication skills.
7. Physical ability to repeatedly lift packages, up to 50lb (drinks and snacks).
8. Must have a valid driver’s license and acceptable driving record.
9. Must possess the ability to work efficiently and independently.
10. Must be willing to travel to other locations to assist with short notice.
11. Role requires frequent bending, keying/fingering, hearing, speaking, and lifting.
12. Role requires constant reaching, seeing, standing, and walking.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.