Refreshment Service Technician

American Food & Vending ⏐ American Dining Creations; Mattydale (NY); On-site; USD 34,440 - 35,817; Full time

Benefits offered by this job

Weekly pay

401K with company match

Employee meal during shift

Employee Assistance Program

Medical, Prescription, Dental, and Vision Plans

Job summary

American Food & Vending ⏐ American Dining Creations is looking for a Refreshment Service Technician in Mattydale, NY, to service and maintain vending machines and beverage dispensers. You’ll be responsible for troubleshooting mechanical and electronic issues while delivering excellent customer service.

The ideal candidate will have 2–3 years of experience in equipment maintenance and strong technical skills. Benefits include weekly pay, 401K with company match, and employee meal options. A valid driver's license is required.

Qualifications

• 2–3 years of experience in equipment maintenance or technical repair roles.
• Knowledge of automated systems, microprocessors, and schematics.
• Able to lift 30 lbs and work in varied environments.

Responsibilities

• Operate vehicles to service and maintain vending machines.
• Troubleshoot mechanical and electrical issues effectively.
• Conduct systematic inspections to ensure equipment performance.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Customer service

Time management

Education

Technical or associate-level training in electronics

Tools

Diagnostic tools

Handheld devices

Job description

Pay: $25 - $26. Pay varies by location.

Location: Liverpool, New York

Summary

As a Refreshment Service Technician, you’ll represent American Food & Vending at client locations, driving a company van to service, repair, and maintain vending machines and beverage dispensers. You’ll troubleshoot mechanical and electronic issues, perform routine maintenance, and deliver outstanding customer service.

Responsibilities

• Operate company vehicles to visit client locations for the repair, maintenance, and installation of vending machines and beverage dispensers for water and coffee.
• Respond promptly to service calls, troubleshoot issues efficiently, and communicate effectively with customers to ensure satisfaction.
• Install, maintain, and repair a variety of vending, beverage, coffee, water, and micro market equipment.
• Conduct systematic inspections of motors, keypads, cooling systems, electrical wiring, and water connections to ensure peak equipment performance.
• Diagnose and resolve mechanical, electrical, and software malfunctions using diagnostic tools and technical manuals.
• Perform scheduled preventative maintenance, including cleaning, lubricating, and calibrating machine components such as pressure gauges and thermostats.
• Maintain cleanliness, sanitation, and presentation standards for all machines and surrounding service areas.
• Manage parts inventory, place orders for necessary repair components, and maintain accurate service documentation and maintenance logs.
• Ensure all installations and repairs comply with applicable plumbing, electrical, and health and safety regulations.
• Safely transport equipment to and from repair facilities as needed.
• Maintain company vehicles and tools in clean, organized, and working condition.
• Collaborate closely with route drivers, fellow technicians, and customer service teams to deliver exceptional client support.
• Perform additional duties as assigned by management.

Qualifications

• Technical or associate-level training in electronics, mechanics, or related field preferred.
• 2–3 years of experience in equipment maintenance, vending, kiosk, POS, or similar technical repair roles.
• Strong mechanical and electrical troubleshooting skills with knowledge of automated systems, microprocessors, and schematics.
• Proficient with diagnostic tools, handheld devices, and basic service software.
• Excellent problem‑solving, time management, and customer service abilities.
• Able to lift 30 lbs., bend, kneel, climb, and work in varied environments.
• Valid driver’s license and clean driving record required.

Benefits

• Weekly pay
• 401K with company match
• Delicious employee meal and beverage during your shift
• Employee Referral Bonus Program
• Employee Assistance Program
• Some positions may include flexible hours and shifts
• Eligible employees offered Medical, Prescription, Dental, and Vision Plans
• Uniforms and Safety Shoes provided
• Learning and advancement opportunities

American Food & Vending is an Equal Opportunity Employer.