Refractory Service Technician

Walker Headhunters, LLC; MIDDLETOWN (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading refractory solutions provider in Middletown, Ohio is seeking a Refractory Service Technician. The successful candidate will be responsible for the safe installation and service of refractory products and will collaborate with customers and sales to prioritize tasks. Ideal candidates should hold a high school diploma, possess effective communication skills, and some mechanical aptitude. Opportunities for growth in a diverse work environment await amidst a strong safety culture.

Qualifications

• Requires a high school diploma.
• Understanding of computer software, hardware, and printers.
• Proficient with MS Windows, Excel, Word, and Outlook.

Responsibilities

• Provide quality safe installation and service of refractory products.
• Assess situations and make judgment calls based on client needs.
• Participate in production meetings and report outs.

Skills

Effective communication skills

Analytical problem-solving

Safety awareness

Ability to work independently

Education

High school diploma

Some Technical or College courses

Tools

MS Windows

Excel

Word

Outlook

Job description

HarbisonWalker Internationalis a world class refractory organization with extensive manufacturing, sales, and service capabilities and over $550 million in annual revenues.

We provide solutions that drive industry performance in the cement and lime, energy, chemicals, non-ferrous metals, glass, iron and steel, and environmental technology industries.

The Company operates 17 manufacturing plants and 26 distribution centers on three continents. The Company’s Corporate Headquarters are located in Moon Township, PA a suburb of Pittsburgh, near the Pittsburgh International Airport.

Our Vision: We will be the first and only call for industry

Our Values:We are curious, proactive, interdependent, passionate, open and results-oriented

At HarbisonWalker International, we look for people driven by a desire to contribute, be challenged and grow. Our people make HWI a special company and are a key competitive advantage.

Job Description

Summary

At HWI our refractory service technicians’support HWI’s mission and vision to drive industry performance and deliver quality results. This role has the critical responsibility of providing quality safe installation and service of refractory products to ensure the readiness of our customer’s equipment. Our refractory service technicians’ have the ability to assess situations and make judgement calls based on the zoning and construction needs of our clients. This role will work with HWI’s customers and service representatives to determine the tasks that need to be completed and will be responsible for prioritizing those tasks as well as conduct post-mortem tear-outs of refractory products and reviews with the sales team.

Requirements

• Actively demonstrates and promotes safety and a safe work environment and holds themselves and co-workers accountable to drive a best in industry safety culture.
• Audits and observes to ensure our product meets or exceeds quality standards. Owns Quality Control compliance for their assigned working area
• Analyzes equipment operations, performance, and problems and secures resources to ensure issues are resolved quickly and properly.
• Partners with maintenance to solve equipment changes and problems.
• Actively participates in report out and production meetings.
• Ability to effectively receive and decipher both ambiguous and direct/detailed instructions,provides innovative solutions, and both work independently or as a team member.
• Requires general supervision, usually operating alone using standard procedures and requesting guidance when in doubt.
• Effective communication skills to accurately provide and receive information; acting as a liaison between customers, sales team, and operations.

Qualifications

• Requires a high school diploma.
• Some Technical or College courses preferred.
• Understanding of computer software, hardware, and printers.
• Proficient with MS Windows, Excel, Word, and Outlook – one (1) year
• Understanding of basic safety/OSHA standards
• Some mechanical aptitude.
• Refractory knowledge helpful.

Additional Information

HarbisonWalker International is an Equal Opportunity Employer, committed to a diverse workforce.