Refill Pharmacy Technician

Indiana University Health; Plainfield (IN); Híbrido; USD 25.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(K) retirement savings with company

Tuition reimbursement

Student loan forgiveness

Employee Assistance Program – Counceli

Healthy Results - wellness incentives

Descripción de la vacante

Indiana University Health in Indiana is hiring a Refill Pharmacy Technician II to support providers and patients by handling prescription refill requests with high accuracy and efficiency, under pharmacist supervision.

The role focuses on reviewing, entering, and processing refills, maintaining clear communication with patients and pharmacies, and upholding HIPAA standards in all tasks. Partial remote opportunities may be available after training.

Formación

• Strong attention to detail in reviewing and processing refill requests.
• Effective written and verbal communication with patients, providers and pharmacies.
• Excellent organizational and time-management abilities to manage workload.
• Ability to work independently while contributing to a team.
• Commitment to accuracy, quality, and patient safety in all refill activities.

Responsabilidades

• Collaborate with providers and clinical staff to review and manage prescription refills.
• Analyze refill requests for accuracy, completeness, and appropriateness before pharmacist review.
• Enter and maintain prescription and refill information in the system.
• Communicate with patients, providers, and pharmacies to clarify requests and resolve issues.
• Ensure refill activities comply with state regulations and policies.
• Prioritize workload to meet volume while maintaining accuracy.
• Support pharmacists and team members in daily operations as needed.
• Maintain HIPAA confidentiality in communications and documentation.

Conocimientos

Attention to detail

Communication skills

Time management

Independent and team work

Patient safety

Educación

Indiana Pharmacy Technician License

Pharmacy National Certification

Descripción del empleo

Overview

We are looking for team members who are passionate about challenging and significant work for the good of every patient. We are searching for individuals who are compassionate, serve with a purpose, are dedicated to supporting their team, and who seek excellence every day.

Why Join IU Health?

• 401(K) retirement savings with employer match
• Tuition reimbursement
• Student loan forgiveness - Government program that may allow qualifying participants to have the remainder of their student loan balance forgiven (after a set amount of time and specific qualifications have been met).
• Employee Assistance Program – Counseling at no cost to you
• Healthy Results - Participation in our team member wellness programs award points that contribute toward a biweekly financial incentive in your paycheck! The more you participate, the more you earn!

Description

The Refill Pharmacy Technician II plays a critical role in supporting providers and patients by managing prescription refill requests. This unique position works closely with providers, clinical staff, and pharmacies to ensure refill requests are processed accurately, efficiently, and in compliance with Indiana pharmacy regulations. Technicians in the refill department work at the top of their license and are entrusted with responsibilities that maximize their technical knowledge, analytical skills, and attention to detail. This is an excellent opportunity for experienced pharmacy technicians seeking to expand their skills and grow within a collaborative healthcare team.

Key Responsibilities

• Collaborate directly with providers and clinical staff to review, process, and manage prescription refill requests from patients and external pharmacies
• Analyze refill requests for accuracy, completeness, and appropriateness prior to pharmacist review
• Enter and maintain prescription and refill information accurately in the pharmacy system
• Communicate professionally with patients, providers, and pharmacies to clarify refill requests and resolve issues in a timely manner
• Ensure all refill activities comply with state regulations, organizational policies, and patient safety standards
• Prioritize workload effectively to meet volume demands while maintaining a high level of accuracy
• Support pharmacists and other pharmacy team members in daily operations as needed
• Maintain confidentiality and uphold HIPAA standards in all communications and documentation

Knowledge, Skills, And Abilities

• Strong attention to detail with the ability to review and analyze medication refill requests
• Solid understanding of common drug names, dosages, and pharmacy terminology
• Effective written and verbal communication skills
• Excellent organizational and time‑management abilities
• Ability to work independently while also contributing to a team environment
• Demonstrated commitment to accuracy, quality, and patient safety

Qualifications

• High School Diploma or GED required
• Active Indiana Pharmacy Technician License required
• Active Pharmacy National Certification required after one year of hire
• Ability to work under pharmacist supervision and follow established procedures

Work Environment & Schedule

• Office‑based setting within a provider‑supported refill department
• Set schedule with no nights, weekends, or holidays
• After an initial training period, partial remote work opportunities may be available based on performance, accuracy, and departmental metrics

Why Join This Team?

• Work at the top of your pharmacy technician license in Indiana
• Enjoy a stable, predictable schedule with work‑life balance
• Be part of a growing department with a supportive team environment
• Opportunity for professional growth and skill development within the pharmacy field

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.