Referral Specialist

IHA; Mishawaka (IN); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Tuition reimbursement

ASN-to-BSN tuition

Full benefits from day one

Employer retirement match

Generous PTO

No mandatory overtime

Employee referral incentive

CEUs and equipment

Job summary

Saint Joseph Health System in Mishawaka, IN is seeking a Full-time, Day Shift administrator in the Ear, Nose & Throat area. The role covers clerical, scheduling and patient accounts, supporting outpatient services.

Candidates should have 1–2 years in a physician office or hospital setting, strong medical terminology, and solid computer skills. The organization offers tuition reimbursement, full benefits from day one, retirement matching, generous PTO, and no mandatory overtime.

Qualifications

• High school diploma or equivalent preferred.
• Previous training in general medical office skills and procedures.
• Proficient and knowledgeable of medical terminology.

Responsibilities

• Performs clerical, reception, scheduling and patient financial account functions.
• Assists in coordinating primary health care services to a large outpatient client population.
• Retrieves, reviews and distributes referrals/faxes; verifies eligibility and status of referrals when appropriate.

Skills

Medical office skills

Medical terminology knowledge

Telephone etiquette

Computer proficiency

Education

High school diploma or equivalent

Job description

At Saint Joseph Health System, our values guide every decision we make. We honor our mission to care for every individual who needs us by investing in our people, our technology, and our capabilities. This commitment enables us to deliver exceptional, high‑quality care across our communities.

Employment Type

Full time

Shift

Day Shift

Description

Location: Ear, Nose & Throat

Status: Full Time- 40 hours

Why Saint Joseph Health System?

At Saint Joseph Health System, our values guide every decision we make. We honor our mission to care for every individual who needs us by investing in our people, our technology, and our capabilities. This commitment enables us to deliver exceptional, high‑quality care across our communities.

What We Offer

• Tuition reimbursement for all full-time and part-time colleagues, beginning on the first day of employment
• 100% employer-paid tuition for the ASN-to-BSN program (paid directly to our learning partner)
• Comprehensive benefits starting day one (Medical, Dental, Vision, PTO, Life Insurance, STD/LTD, and more)
• Retirement savings plan with employer match
• Generous paid time off program plus 7 paid holidays
• No mandatory overtime
• Employee referral incentive program
• State-of-the-art equipment, unlimited CEUs, and a supportive team environment

Job Summary

• Performs clerical, reception, scheduling and patient financial account functions. Assists in coordinating primary health care services to a large outpatient client population. Retrieves, reviews and assigns and/or distributes all referrals/faxes. Verifies eligibility and status of referrals when appropriate for the physician office and/or member.

JOB SPECIFICATIONS AND CORE COMPETENCIES

• Education: High school graduate or equivalent is preferred. Previous training in general medical office skills and procedures. Proficient and knowledgeable of medical terminology.
• Experience: One to two year's experience is preferred. Recent physician office, hospital business office or background in claims or customer service required. Computer proficient and appropriate telephone etiquette skills required.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.