Referral Specialist

Millennium Therapy; Des Moines (IA); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Medical

Dental

Vision

401k

Personal Day(s)

PTO

Continuing Education

More

Job summary

Millennium Therapy in Des Moines, IA is seeking a Part-Time / PRN Referral Specialist / Administrative Assistant for our outpatient setting. The role involves processing referrals, verifying insurance, and assisting patients, therapists, and vendors from 8:00 AM to 4:00 PM.

Compensation ranges from $16 to $18 per hour, negotiable based on experience. Join a therapist-owned company with a focus on patient care, supporting interdisciplinary teams, and maintaining efficient communication with our

Qualifications

• High school education or equivalent experience.
• 1–2 years prior office experience.

Responsibilities

• Process new patient referrals to ensure accurate information is received and promptly scheduled with the therapist.
• Verify insurance coverage and obtain prior authorization when required.
• Provide correct paperwork to new patients and explain information required prior to initial evaluation or treatment.
• Audit and track information in patient files and ensure completion prior to file closing.
• Answer phones and assist patients, therapists, and vendors; manage office supplies and equipment.
• Communicate promptly and courteously with callers, customers, and vendors.
• Handle ordering and stocking of office supplies and maintenance of office equipment.
• Open, post, and distribute mail and assist with miscellaneous mailings and typing as needed.

Skills

Interpersonal skills

Communication skills

Problem-solving

Data entry

Microsoft Word

Excel

PowerPoint

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

PowerPoint

Job description

Millennium Therapy is looking to add a Part-Time / PRN Referral Specialist / Administrative Assistant to our staff in Des Moines, IA for the outpatient setting. Millennium Therapy is a patient focused, therapist owned, and therapist managed company that operates throughout Iowa, providing Physical, Occupational, and Speech Therapy in various settings. Our interdisciplinary teams succeed through efficient communication and support from our local home office.

Pay

$16-$18 Negotiable based on experience

Hours

8:00 AM - 4:00 PM Flexible

Referral Specialist / Administrative Assistant Benefits

• Medical
• Dental
• Vision
• 401k
• Personal Day(s)
• PTO
• Continuing Education
• & More

Referral Specialist / Administrative Assistant Qualifications

• High school education or equivalent experience. 1-2 years prior office experience
• Ability to identify and manage details. Excellent interpersonal and communication and problem-solving skills. Requires ability to input data and understand Microsoft Word, Excel, PowerPoint as well as other various software.
• The position involves a high volume of work and requires managing multiple tasks with frequent interruptions. Requires a high level of organizational skills and ability to prioritize tasks without supervision.

Referral Specialist / Administrative Assistant Requirements

• Processes new patient referrals to ensure accurate information is received and promptly scheduled with the therapist.
• Verifies each patient’s insurance coverage and obtains prior authorization when required.
• Provides correct paperwork to new patients and explains all information required prior to initial evaluation or treatment.
• Audits and tracks all information that belongs in patient medical files and ensures all files are completed prior to the closing of the files. General responsibilities include answering phones, office supplies, and office equipment, and assisting patients, therapists, and vendors.
• Communicates promptly, courteously, and efficiently to all incoming phone calls, customers, and vendors processing them in a timely manner.
• Handles the ordering and stocking of office supplies. Handle the supplies, stocking, and maintenance of the office equipment.
• Opening, posting, and distributing mail. Mailing of Birthday cards, Recruitment cards, and miscellaneous mailings as needed. Copying and typing as needed.