Referral Program Coordinator

Ardent Health Services; Tyler (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Ardent Health Services in Tyler, TX seeks a day shift, full-time Assessment & Referral Coordinator to schedule procedures, verify insurance, and coordinate day surgeries. You will ensure timely appointments and maintain accurate scheduling in a fast-paced surgical environment.

Proficiency with Excel/Word and strong attention to detail are essential. This role supports a patient-centered workflow and contributes to a collaborative, people-first healthcare team at UT Health East Texas facilities.

Qualifications

• Two to Three years of work experience in a medical office.
• Knowledge of medical terminology and surgical scheduling.

Responsibilities

• Makes and schedules appointment for procedures and surgeries for patients in an efficient and timely manner.
• Verifies and pre-certifies insurance coverage for surgical procedures.
• Coordinates day surgeries within main surgery department.
• Maintain productivity logs for department director.

Skills

Medical office experience

Knowledge of medical terminology

Surgical scheduling knowledge

Education

High school diploma or GED

Tools

Excel

Word

Job description

Overview

Join our team as a day shift, full-time, Assessment & Referral Coordinator in Tyler, TX.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

• UT Health East Texas is comprised of 10 hospitals, more than 90 clinics, nearly 7,500 employees and over 1,000 licensed inpatient beds. We provide healthcare services through our hospitals, clinics, Level 1 trauma facility, air emergency fleet and EMS service.

Responsibilities

• Makes and schedules appointment for procedures and surgeries for patients in an efficient and timely manner.
• Verifies and pre-certifies insurance coverage for surgical procedures.
• Coordinates day surgeries within main surgery department.
• Maintain productivity logs for department director.

Job Requirements:

• High school diploma or GED.
• Computer experience (Excel/Word).

Preferred Job Requirements:

• Two to Three years of work experience in a medical office.
• Knowledge of medical terminology and surgical scheduling.