REFERRAL COORDINATOR - WOMEN'S CARE

Northwest Specialty Hospital; Post Falls (ID); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Health Insurance

401K Plan

Growth Opportunities

Employee Discounts

Wellness Program

Work-Life Balance

Job summary

Northwest Specialty Hospital in Post Falls, Idaho is seeking a detail-oriented Referral Coordinator to support our Women’s Care Team. You will coordinate referrals, collaborate with insurers for authorizations, and clearly communicate referral status to patients.

The role requires strong computer skills, excellent written and verbal communication, and the ability to multitask under pressure in a healthcare setting.

Qualifications

• Healthcare experience is required.
• Proficiency with MS Office and EMR systems.
• Ability to type at least 40 WPM.

Responsibilities

• Coordinate referrals from Family Medicine providers to specialists and outside facilities.
• Partner with multiple insurance companies for authorizations and referrals.
• Answer incoming calls and provide friendly, timely, professional assistance to patients.
• Assist patients in coordinating care and communicate referral status to outside providers.

Skills

MS Office

Typing 40 WPM

Interpersonal skills

Written & verbal communication

Healthcare experience

Tools

EMR database

Job description

Northwest Specialty Hospital is seeking a detail-oriented Referral Coordinator to join our Women's Care Team!

We are looking for someone with a professional demeanor who can work well under stress/stress situations, will provide great customer service to our patients, and is able to multitask!

Under the supervision of the Practice Manager, the Referral Coordinator will facilitate referrals from our Family Medicine providers to other hospital providers, specialists, and outside facilities. This position is responsible for partnering with multiple insurance companies for authorizations, ensuring referrals are maintained in a timely manner, and sent to the appropriate provider. The Referral Coordinator will assist patients in the coordination of care and provide details to patients regarding the status of their referral to outside providers. Answer incoming calls and redirects as needed in a friendly, timely, and professional manner.

Qualifications and Preferred Experience:

• Knowledge of basic computer programs such as the Microsoft Office Suite
• Computer skills in utilizing word processing, integrated EMR database, and other functions
• Ability to type at least 40 words per minute
• Ability to relate and work effectively with others
• Demonstrates excellent written and verbal communication skills
• Prior experience in a healthcare setting is required

About Northwest Specialty Hospital:

Northwest Specialty Hospital is widely known for being a center of excellence and is proudly owned and operated by local physicians. The physicians have invested personally, professionally, and financially in the care of the patients and the staff. They have dedicated their lives to creating a hospital that allows them to practice on their own terms and do what’s best for patients. Northwest Specialty Hospital includes 12 operating rooms and 28 inpatient beds, along with a variety of clinics and services throughout Kootenai County that span across multiple specialties.
Northwest Specialty Hospital has earned numerous awards for patient care, surgical skill, medical care, and employee satisfaction. Northwest Specialty Hospital has been recognized as one of the Best Places to Work in the Inland Northwest for seven consecutive years!! Companies throughout Washington and Idaho were selected based on employee feedback about benefits, work environment, job satisfaction, and other factors. We continue to receive this distinguished honor based on our great company culture, patient-focused approach, and robust benefits package!

Some of our amazing perks and benefits offered to employees are:

• Company-sponsored events such as sporting events, BBQs, and holiday parties
• Comprehensive health care coverage with options for Medical, Dental, & Vision Insurance
• Growth opportunities, ongoing education, training, and leadership courses
• A generous 401K retirement plan
• A variety of discounts throughout the hospital and community are available to employees
• Wellness benefits offered to staff such as: weight loss challenge, access to a dietitian, and discount gym memberships
• Culture that promotes and supports work/life balance

**Northwest Specialty Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.**

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.