Referral Coordinator/Surgery Scheduler

SpineZone; San Diego (CA); On-site; USD 80,000 - 100,000; Full time

Job summary

SpineZone is looking for a Referral Coordinator/Surgery Scheduler to enhance patient care through efficient scheduling and communication. This role involves verifying insurance, managing appointments, and supporting clinical operations in a dynamic healthcare environment. Join a team dedicated to alleviating musculoskeletal pain and enjoy a supportive culture with growth opportunities.

Benefits

Medical insurance

Vision insurance

Life insurance

Disability insurance

401k with match

PTO

EAP

Career growth opportunities

Qualifications

• Experience in a healthcare setting preferred.
• Typing proficiency (30 WPM, 0-2 errors) required.

Responsibilities

• Verifying insurance coverage and obtaining precertification for referrals.
• Scheduling procedures with hospitals and surgery centers.
• Managing patient appointments and communications.

Skills

Multitasking

Teamwork

Organization

Problem-solving

Strong communication

Attention to detail

Education

High School Diploma

Medical Assistant program certification

CPR certification

Tools

Microsoft Office

Google Drive

Job description

SpineZone is seeking a Referral Coordinator/Surgery Scheduler to join our team. This role involves verifying insurance coverage, scheduling procedures, assisting with medical clearance, and managing patient appointments and communications within a supportive, fun culture focused on solving musculoskeletal pain.

Essential job functions include:

1. Verifying insurance coverage and obtaining precertification for referrals
2. Submitting orders for imaging and obtaining insurance approval
3. Scheduling procedures with hospitals and surgery centers using various software
4. Assisting in obtaining medical clearance
5. Scheduling preoperative and postoperative appointments
6. Handling busy phones, preparing surgical packets, and scanning into EHR
7. Managing pharmacy callbacks
8. Demonstrating clinical knowledge within scope of practice
9. Monitoring patient flow and physician schedules to ensure quality and efficiency
10. Responding to changing circumstances and prioritizing patient needs
11. Maintaining supply levels and managing copay/insurance collections
12. Documenting patient care events thoroughly and accurately
13. Partnering with physicians to expand clinical knowledge
14. Managing daily responsibilities and ensuring readiness of reports and information
15. Managing telephone messages promptly and efficiently
16. Supporting insurance, utilization review, and front desk responsibilities
17. Performing other related duties as assigned

Skills and Qualifications:

Required Experience: Healthcare setting experience preferred.

Required Education: High School Diploma, Medical Assistant program certification, CPR certification.

Preferred Skills: Knowledge of spine, multitasking, teamwork, organization, problem-solving, strong communication, attention to detail, proficiency in Microsoft Office and Google Drive, typing proficiency (30 WPM, 0-2 errors).

Compensation Range: $23.00 - $27.00 per hour, DOE.

Why Join SpineZone? We offer benefits including medical, vision, life insurance, disability, 401k with match, PTO, EAP, and career growth opportunities. We value diversity and are an Equal Opportunity Employer.