Referral Coordinator-Physician Office-Hematology & Oncology

Bon Secours Health System; Greenville (SC); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading health care network is seeking a Referral Coordinator for its Hematology & Oncology department in Greenville, SC. This entry-level position involves processing referrals, managing schedules, and supporting non-clinical staff. Ideal candidates will have a high school diploma and at least two years of experience in a medical office setting, proficient in medical terminology and office equipment operations.

Benefits

Comprehensive, affordable medical, dental, and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance with AD&D

Employer contributions to retirement savings plan

Paid time off

Educational assistance

Qualifications

• 2 years of experience in a medical office setting required.
• Ability to operate office equipment, including computers and fax machines.
• Knowledge of medical terminology essential.

Responsibilities

• Process all incoming and outgoing referrals and manage physician office schedules.
• Assist clinical staff in resolving scheduling issues.
• Handle incoming phone calls and messages from patients.

Skills

Medical terminology

Office equipment operation

Education

High School diploma or equivalent

Tools

EMR systems

Job description

Referral Coordinator-Physician Office-Hematology & Oncology

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Referral Coordinator-Physician Office-Hematology & Oncology

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With a legacy that spans over 150 years, Bon Secours is a network that is dedicated to providing excellent care through exceptional people. At every level, everyone on our teams have embraced the call to provide compassionate care. Here, you can work with others who share common values, and use your skills to help extend care to all of our communities.

Primary Function/General Purpose Of Position

• Process all incoming and outgoing referrals, manage physician office schedules and provide back-up to Front Office.
  
  

Employment Qualifications

Education: High School diploma or equivalent.

Experience: 2 years’ experience in a medical office setting required. Ability to operate office equipment to include computer, fax machine and copiers, and familiarity with practice management and EMR systems. Knowledge of medical terminology.

Essential Job Functions

Duties may include the following depending on specific office needs.

• Provide support and fill in for any non-clinical staff based on immediate needs due to work flow overload or employee absence.
• Assist office manager in training new non-clinical employees.
• Handle incoming phone calls and messages from patients.
• Process all incoming referrals (through EMR system, faxes, phone calls)
• Process all outgoing referrals ordered by providers.
• Schedule all patient incoming referral appointments.
• Assist clinical staff in resolving scheduling issues as requested.
• Coordinate necessary medical records, lab and radiology results for appointment.
• Process payments to office as needed.
• Handle reminder calls to patients for appointments/testing/exams.
• Work with the Office Manager to problem solve and implement improvements.
  
  

Other Job Functions

• Adheres to St. Francis Health System rules, regulations, and policies.
• Performs other duties as assigned. Assists and supports other positions / departments when needed.
  
  

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

• Benefits offerings vary according to employment status
  
  

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email [e-mail]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [e-mail]

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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