Referral Coordinator

MyCare Medical Group; Saint Petersburg (FL); Vor Ort; USD 34.000 - 52.000; Vollzeit

Benefits dieser Stelle

Health insurance

Vision insurance

Dental insurance

Life insurance

FSA & EAP

401(k) retirement plan

Paid time off

Holidays

Zusammenfassung

The Referral Coordinator at MyCare Medical Group will manage referral paperwork and coordinate scheduling for exams and external specialists, ensuring smooth, compliant workflow.

This role emphasizes service, confidentiality under HIPAA, and timely communication with patients and providers, with opportunities to contribute to a dynamic healthcare team in Florida.

Qualifikationen

• Two years of experience as a Referral Coordinator in a primary care setting.
• Experience in handling referral paperwork and scheduling external appointments.
• Familiarity with HIPAA regulations and patient confidentiality.

Aufgaben

• Process patients’ referrals and ensure scheduling for non-PCP appointments.
• Liaise between Medicare patients/offices and providers; monitor and communicate referrals.
• Maintain list of preferred specialists and ancillary providers for the area.
• Obtain referral authorizations if required by the health plan.
• Call referred specialists and schedule patient appointments.
• Communicate with patients regarding appointments.
• Follow workflows to log referrals processed through the system.
• Meet monthly/quarterly goals regarding utilization and referrals.
• Maintain confidentiality per HIPAA guidelines.

Kenntnisse

Referral coordination experience

Medical office experience

HIPAA compliance knowledge

Ausbildung

High school diploma or GED

Jobbeschreibung

Job Summary

The Referral Coordinator will be responsible for preparing and processing all managed care referral paperwork. They will manage the process of scheduling patients for exams and procedures with specialists and providers outside of the primary care physician's office. This group is looking for someone who is interested in being part of a dynamic team that focuses on excellent service to others while handling clerical, environmental, and organizational tasks.

Job Responsibilities

• Process patients’ referrals and ensure that patients are scheduled for their recommended non-PCP appointments
• Liaise between Medicare patients/offices and the providers, making sure to effectively process, monitor and communicate all aspects of the patients’ referrals
• Maintain list of all preferred specialists and ancillary providers for the assigned area
• Obtain referral authorizations if required by the health plan
• Call the referred Specialists and schedule appointment for patients
• Communicate respectfully and effectively with patients regarding appointments
• Follow guidelines/workflows to complete & log all referrals processed through system
• Meet monthly/quarterly goals regarding utilization and process of ordered referrals
• Maintain strictest confidentiality; adhere to all HIPAA guidelines/regulations
• Assist with coordination of activities related to insurance pre-certification/authorization
• Other duties as assigned

Job Qualifications

• High school diploma or GED equivalent
• Two (2) years of experience as a Referral Coordinator in a Primary Care setting, experience within a medical office environment or in a healthcare position; i.e. Front Office Receptionist, Medical Assistant and/or Referral Coordinator

Benefits

• Comprehensive benefits package, including Health, Vision, Dental, and Life insurances
  • FSA and Life Assistance Program (EAP)
  • 401(k) Retirement Plan
  • Health Advocacy, Travel Assistance, and My Secure Advantage
• PTO Accrual and Holidays

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