Referral Coordinator

humana; Richardson (TX); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

401(k) retirement savings plan

Paid time off and holidays

Disability and life insurance

Job summary

Humana CenterWell Senior Primary Care is seeking a Referral Coordinator/HIMS to schedule and pre-register patients for external exams, coordinating with specialists and primary care teams. The role involves semi-routine tasks within policy, with some discretion in prioritization and timing.

TB screening is part of the program. Applicants should have healthcare experience, proficiency in MS Office and medical terminology, and EMR familiarity.

Qualifications

• 2 years of hands-on healthcare experience in a clinical setting
• Proficient with Microsoft Office applications including Word, Excel and Outlook
• Proficient with medical terminology
• Experience with Electronic Medical Records

Responsibilities

• Schedules and pre-registers patients for exams and procedures with specialists and providers outside of the primary care physician's office
• Gathers and communicates all relative information and preparation instructions to patient and referring providers
• Follows standard policies with some interpretation/deviation and independent discretion within defined parameters
• Reports to the Supervisor, Medical Referrals

Skills

Healthcare experience

MS Office proficiency

Medical terminology

EMR systems

Education

Bachelor's Degree in Healthcare or Business Administration

Tools

Microsoft Office Suite (Word, Excel, Outlook)

EMR systems (Electronic Medical Records)

Job description

Referral Coordinator/HIMS

Become a part of our caring community

The Referral Coordinator/HIMS schedules and pre-registers patients for exams and procedures with specialists and providers outside of the primary care physician's office. The Referral Coordinator/HIMS performs varied activities and moderately complex administrative/operational/customer support assignments. Perform computations. Typically work on semi-routine assignments.

The Referral Coordinator gathers and communicates all relative information and preparation instructions to patient and referring providers. Decisions are typically focus on interpretation of area/department policy and methods for completing assignments. Work within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing. Follow standard policies that allow for some opportunity for interpretation/deviation and independent discretion.

Care Center is located at 1332 S Plano Rd, Suite 550, Richardson, TX 75081

You will report to the Supervisor, Medical Referrals.

Use your skills to make an impact

Required Qualifications

• You will have 2 years of hands-on healthcare experience in a clinical setting
• You will be proficient with Microsoft Office applications including Microsoft Word, Excel and Outlook
• You will be proficient with medical terminology
• You will have experience with Electronic Medical Records

Preferred Qualifications

• You will have a Bachelor's Degree in Healthcare or Business Administration
• You will be bilingual English/Spanish
• You will have knowledge of ICD 10 and CPT coding
• You will have Referral experience

Additional Information

This role is considered patient-facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

Scheduled Weekly Hours

• 40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

• $40,000 - $52,300 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

• Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.

About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy sha