Referral Coordinator

Children's Hospital of The King's Daughters; Norfolk (VA); Presencial; USD 21.000 - 30.000; Jornada completa

Descripción de la vacante

Children's Hospital of The King's Daughters is seeking a Referral Coordinator to greet and assist patients and visitors, and to handle registrations and referral inquiries. You will collect data, verify insurance, process co-pays, and retrieve information using medical records systems.

Responsibilities include coordinating referrals, scheduling, and supporting office functions, maintaining medical records, and providing clerical support to the Practice Manager/Supervisor.

Formación

• High school diploma or GED.
• 3–5 years related experience required.
• Ability to verify insurance and coordinate referrals.
• Excellent written and spoken communication.

Responsabilidades

• Acts as a coordinator, liaison for patient and practice for referral coordination, scheduling and other office functions.
• Assists in maintaining medical records and filing systems.
• Provides clerical and secretarial support.
• Performs other duties as assigned.

Conocimientos

Data entry

Insurance verification

Referral coordination

Registration

Educación

High school diploma

Herramientas

EMR

Descripción del empleo

GENERAL SUMMARY

The Referral Coordinator greets, directs and assists patients and visitors upon arrival to the service area or through telecommunication devices. Responsible for accurate data collection, documentation, and data retrieval with computerized and paper systems. Ability to perform registration processes, insurance verification, co-payments, authorizations, and referral inquiry functions. Reports to Practice Manager/Supervisor.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Serves as a coordinator, expert and liaison for patient and practice for referral coordination, scheduling and other office functions.
• Assists in maintaining medical records and filing systems.
• Assists with clerical and secretarial support.
• Performs other duties as assigned.

LICENSES AND/OR CERTIFICATIONS

• None required.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

• High school graduate or GED.
• 3 – 5 years of related experience required.
• Ability to relate with the public and coordinate insurance and referral processes.
• Ability to effectively gather and exchange information in both oral and written communications with proper grammar, spelling and punctuation.
• Ability to sort and file materials correctly by alphabetical or numeric systems.
• Knowledge of medical terminology and computer data entry skills required.
• Knowledge of third party payer referral and insurance verification processes.

WORKING CONDITIONS

• Normal office environment with little exposure to excessive noise, dust, temperature and the like.

PHYSICAL REQUIREMENTS

• Click here to view physical requirements.