Referral Care Coordinator - Contract to Hire

ZipRecruiter; Aurora (CO); Remote; USD 60,000 - 80,000; Part time

Job summary

A telehealth organization is looking for a Referral Care Coordinator to connect families to care. This is a remote, part-time role for someone with at least 2 years in care coordination, ideally within pediatrics or behavioral health. You'll manage referrals and support families, contributing to timely access to essential services. Strong communication and multitasking skills are essential. Join us to make a real impact in the lives of families needing care.

Benefits

Remote work

Flexible schedule

Opportunity for full-time

Impactful mission

Qualifications

• 2+ years in care coordination, ideally in pediatrics or behavioral health.
• Warm, clear communicator, especially on the phone.
• Obsessed with follow-through and documentation.
• Comfortable juggling multiple systems.

Responsibilities

• Track incoming referrals and guide families into care quickly.
• Communicate with referring providers and build trust.
• Manage follow-ups and handle questions.

Skills

Care coordination

Medical administration

Customer success

Communication

Document management

Multitasking

Tools

CRM

EHR

Email

Job description

Job Description: Referral Care Coordinator - 1099 - Contract to Hire

Turn Referrals Into Impact

Manatee is a virtual mental health clinic for kids and families. We partner with pediatricians, ecosystem partners, and health systems to connect families to care, fast. As a Referral Coordinator, you’ll be the engine behind that connection. This is a remote, flexible 1099 role ideal for someone who thrives in a fast-moving, goal-oriented, and mission-driven environment.

About the Role:

This is a part-time contracted, hourly position with the option to move full-time, where you’ll guide families, lead administrative processes, and help improve care delivery. You’ll manage family onboarding, provider scheduling, build referral relationships, serving as the first line of support for families looking for Manatee’s services.

What You’ll Do:

• Own the Referral Flow: Track incoming referrals, reach out to families, and guide them into care—quickly and compassionately.
• Be the Face of Manatee: Communicate with referring providers, build trust, and send updates that keep them coming back.
• Keep it Moving: Manage follow-ups, handle questions, and make sure no family slips through the cracks.
• Spot the Gaps: Help us improve processes and boost referral conversion.

About You:

• 2+ years in care coordination, medical admin, or customer success—ideally in pediatrics or behavioral health
• Warm, clear communicator (especially on the phone)
• Obsessed with follow-through and documentation
• Comfortable juggling multiple systems (CRM, EHR, email, etc.)
• Able to work independently and hit daily targets

Why Join Us?

• Mission: We make care happen for families who need it most.
• Remote & Flexible: Work from anywhere, on your schedule.
• Scale What Works: Be part of a fast-growing, referral-first model that’s already trusted by hundreds of pediatric practices.
• Real Impact: Your work connects families to life-changing care, often in under 2 days.

Our Core Values:

• Children First: They are our focus and future.
• Diversity as Strength: fuels innovation.
• Embrace Growth: Challenge and change are necessary.
• Kindness Always: It’s the foundation of everything we do.