Reference Data Services Representative

Citi; New York (NY); Ibrido; USD 6200 - 9300; Tempo pieno

Descrizione del lavoro

Citi is seeking a Reference Data Services Representative in India to perform ongoing maintenance of customer data and settlement instructions. You will interact with global operations to ensure timely updates and monitor settlement rates, while coordinating across teams to maintain high data quality and service levels.

The role requires 2-4 years of experience, SSI data knowledge, and strong Excel skills. MBA in Finance is preferred and the job operates on a hybrid model with shifting schedules.

Competenze

• 2-4 years relevant experience (MBA fresh graduates considered)
• Knowledge of SSI data and familiarity with external products and services that add value to client and account data management
• Knowledge of end to end trade flow across multiple products
• Knowledge of capital market instruments and products
• Good communication skills
• Proficient in MS Excel
• Must be willing to work on shifting schedule

Mansioni

• Performs on-going maintenance/refresh of existing customer data
• Performs on-going set up and maintenance of settlement instructions in a variety of internal applications
• Interacts daily with global operation teams to ensure timely update of all settlement instructions
• Actively monitors settlement rates to ensure instructions are being updated correctly
• Liaises with other operations teams globally to ensure settlement instruction (SSI) is correctly and timely added to accounts, where possible, in response prior to trading or confirmation activity
• Delivers of reference data remediation projects as requested by management
• Oversight of offshore vendor activity
• Complete all mandatory reports in a timely manner and to required standard
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citi by driving compliance with applicable laws and regulations

Conoscenze

SSI data knowledge

End to end trade flow

Capital markets knowledge

Good communication

Shifting schedule

Formazione

MBA Finance (preferred)

Strumenti

MS Excel

Descrizione del lavoro

Reference Data Services Representative

Job Req Id: 26999370

Location(s): Haryana, India

Job Type: Hybrid

Posted: Oct. 02, 2026

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The Reference Data Services Rep 5 performs relatively complex assignments. Has direct impact on the business by ensuring the quality of the tasks or services provided. Works under little to no direct supervision. May service an expansive and/or diverse array of products/services. Applies working knowledge of technical and professional principles and concepts and in depth knowledge of team objectives. Understands how assigned duties contribute to the work of the team/unit and how the units coordinate their efforts and resources to achieve the objectives of the function. Ensures the quality and service of self and others. May recommend new options to enhance productivity in accordance with guidelines. Requires tact and diplomacy when exchanging complex or sensitive information with others. Is sensitive to audience diversity. Basic knowledge of the organization, the business and its policies required. Typically responsible for resolving basic to moderately complex problems based on practice and precedence. Able to assess applicability of similar experiences and evaluate options under circumstances not covered by procedures.

Responsibilities

• Performs on-going maintenance/refresh of existing customer data
• Performs on-going set up and maintenance of settlement instructions in a variety of internal applications;
• Interacts daily with global operation teams to ensure timely update of all settlement instructions
• Actively monitors settlement rates to ensure instructions are being updated correctly
• Liaises with other operations teams globally to ensure settlement instruction (SSI) is correctly and timely added to accounts , where possible, in response prior to trading or confirmation activity
• Directly sources settlement instruction from Clients in response to reference data refresh requirements, trade exception processing, cancel and correct data, requests received via the in house workflow tool.
• Delivers of reference data remediation projects as requested by management
• Oversight of offshore vendor activity
• Complete all mandatory reports in a timely manner and to required standard
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• 2-4 years relevant experience (Open to MBA Fresh Graduates as well)
• Knowledge of SSI data; and familiarity with external products and services that add value to client and account data management.
• Knowledge of end to end trade flow across multiple products
• Knowledge of capital market instruments and products
• Good communication skills
• Proficient in MS Excel
• Must be willing to work on shifting schedule

Education

• Preferably MBA Finance graduate

Job Family Group

Operations - Services

Job Family

Reference Data Services

Time Type

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Equal Employment Opportunity Statement

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

Accessibility Statement

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EEO Policy Statement

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