Reefer Warehouse Associate

Honolulu Freight Service Inc.; Honolulu (HI); On-site; USD 30,000 - 32,000; Full time

Job summary

Honolulu Freight Service Inc. in Honolulu, HI is hiring for a full-time Warehouse Associate to load/unload refrigerated and temperature-sensitive cargo and to move and stage freight for pickup and delivery.

You will operate forklifts, pallet jacks, scanners, and other equipment, review shipping documents, and maintain a clean, safe warehouse while providing professional service to customers and drivers. Candidates should have experience with freight handling, basic math, and strong

Qualifications

• Experience loading/unloading containers, trucks or trailers.
• Experience with refrigerated, frozen or temperature-sensitive cargo preferred.
• Forklift experience preferred; certification a plus.
• Experience with pallet jacks and other material-handling equipment preferred.
• Basic math skills and strong written/verbal communication.
• Attention to detail and ability to identify freight and documentation.
• Customer-service oriented with professional communication.
• Comfortable using scanners, tablets, computers, GPS, and other devices.
• Ability to follow instructions and safety procedures.
• Able to work independently and as part of a team.

Responsibilities

• Load and unload refrigerated, frozen, and temperature-sensitive cargo.
• Safely move, stage, and organize freight for pickup and delivery.
• Inspect incoming/outgoing freight for damage, labeling, and packaging concerns.
• Handle temperature-sensitive cargo according to procedures to maintain product integrity.
• Monitor freight movement and ensure shipments are properly staged and secured.
• Review and process bills of lading, shipping documents, and delivery paperwork.
• Verify shipment quantities, pieces, and related information.
• Operate forklifts, pallet jacks, hand trucks, scanners, and other equipment.
• Use electronic devices and scanners to track and document shipments.
• Provide professional and courteous customer service to customers, drivers, and staff.
• Address customer and freight concerns promptly and elevate unresolved issues to management.
• Maintain a clean, organized, and safe warehouse and dock area.
• Work with warehouse, transportation, customer service, and other departments.
• Follow all company policies, safety rules, and regulations.
• Maintain regular and predictable attendance.
• Work overtime, weekends, holidays, or adjusted schedules as needed.
• Perform other duties as assigned

Skills

Load/unload freight

Forklift operation

Pallet jacks

Basic math

Written/verbal communication

Attention to detail

Customer service

Scanner/tablet use

GPS/device usage

Teamwork

Tools

Forklift certification

Hand trucks

Job description

Job Type: Full-Time; Shifts begin as early as 5:00AMLocation: Honolulu, HISalary Range: $22 - $23 per hour

• Load and unload refrigerated, frozen, and temperature-sensitive cargo from containers, trucks, trailers, and docks.
• Safely move, stage, and organize freight for pickup and delivery.
• Inspect incoming and outgoing freight for damage, discrepancies, labeling, and packaging concerns.
• Handle temperature-sensitive cargo according to company procedures to maintain product integrity.
• Monitor freight movement and ensure shipments are properly staged and secured.
• Review and process bills of lading, shipping documents, and delivery paperwork.
• Verify shipment quantities, pieces, and related information.
• Operate forklifts, pallet jacks, hand trucks, scanners, and other warehouse equipment.
• Use electronic devices and scanners to track and document shipments.
• Provide professional and courteous customer service to customers, drivers, and internal staff.
• Address customer and freight concerns promptly and elevate unresolved issues to management.
• Maintain a clean, organized, and safe warehouse and dock area.
• Work effectively with warehouse, transportation, customer service, and other departments.
• Follow all company policies, procedures, safety rules, and applicable regulations.
• Maintain regular and predictable attendance.
• Work overtime, weekends, holidays, or adjusted schedules as needed.
• Perform other duties as assigned

• Warehouse, freight, transportation, logistics, or cross-dock experience preferred.
• Experience loading and unloading containers, trucks, or trailers.
• Refrigerated, frozen, perishable, or temperature-sensitive cargo experience preferred.
• Forklift experience preferred; certification a plus.
• Experience with pallet jacks and other material-handling equipment preferred.
• Basic math and strong written and verbal communication skills.
• Strong attention to detail and ability to accurately identify freight and documentation.
• Customer-service oriented with professional communication skills.
• Comfortable using scanners, tablets, computers, GPS, and other electronic devices.
• Ability to follow written and verbal instructions and safety procedures.
• Ability to work independently and as part of a team.
• Must maintain regular and predictable attendance.
• Must be available for early morning start times, as early as 5:00 AM.
• Must be willing to work overtime as needed.
• Must comply with the Company's drug and alcohol testing requirements.