Redzone and IT Specialist

LesserEvil Brand Snack Co.; Danbury (CT); On-site; USD 60,000 - 80,000; Full time

Job summary

Join LesserEvil Brand Snack Co. as a Redzone and IT Specialist, where you'll leverage data to drive operational improvements in a fun, dynamic environment. In this role, you'll analyze critical performance metrics and provide technical support while fostering a culture of continuous improvement and team collaboration. If you are detail-oriented and passionate about technology in manufacturing, we want to hear from you!

Benefits

18 Days of PTO

6 Paid Holidays

Medical, Dental, Vision Insurance

401k options

Fun office environment with a gym

Weekly yoga classes

Cold brew on tap

Qualifications

• 1-2 years experience in a manufacturing environment preferred.
• Excellent computer skills, experience with Redzone or similar.

Responsibilities

• Monitor and analyze data within the Redzone platform.
• Support IT functions including device management and tech support.
• Collaborate with production and maintenance teams.

Skills

Troubleshooting

Data Analysis

Communication

Time Management

Tools

Redzone

Microsoft Office

Gmail

Job description

Direct message the job poster from LesserEvil Brand Snack Co.

Jessica Westerfield (Dragonetti), SHRM-SCP

Human Resources Leader | Passionate about people, culture + snacks!

Summary

At LesserEvil, our mission is to create organic, sustainably made, delicious snacks that inspire mindful snacking. Our philosophy is that less is more. We stand for the little things – both in our products and in this life. From sourcing organic ingredients to practicing sustainability to nurturing the core of our company – our people – and being transparent with our snack fam, we are focused on making healthier, minimally processed, earth-friendly snacking available to everyone.

We are looking to add a full-time Redzone and IT Specialist to our growing team. In this position, you will support the company’s continuous improvement efforts by collecting, analyzing, and interpreting data from our operations floor using Redzone and other tracking tools. This role requires someone who is detail-oriented, naturally curious, and passionate about using data to drive smarter decisions. You’ll play a critical part in helping teams turn insights into action. Additionally, this role will oversee device management, light tech support and wi-fi connectivity for the office, warehouses, and manufacturing facilities.

This position will report directly to the Director, Operations and Food Safety.

Responsibilities

• Monitor and analyze data within the Redzone platform to identify real-time performance trends, operational patterns, and opportunities for improvement
• Collaborate with production, quality assurance, and maintenance teams to ensure accurate and consistent data capture across all shifts
• Maintain constant oversight of production data to identify anomalies and make real-time updates to key metrics, optimizing the accuracy and utility of operational reporting
• Contribute to root cause analysis and continuous improvement initiatives by providing actionable insights and supporting data sets
• Deliver accurate and timely metrics to inform cross-functional projects and drive operational outcomes
• Configure and maintain data sheets and verification checks to support compliance with food safety, quality, and maintenance standards
• Develop clear visualizations, performance summaries, and operational reports to enhance visibility for team members and leadership
• Uphold data integrity by ensuring all Redzone entries are accurate, complete, and aligned with actual production conditions
• Take initiative to investigate anomalies, ask thoughtful questions, and escalate issues or inefficiencies uncovered through data
• Support additional initiatives related to data tracking, training, process documentation, or system optimization as assigned
• Supporting LesserEvil’s IT function by managing the inventory of devices (Apple MDM, etc.) and general device upkeep.
• Providing technical support for devices, printers and wifi connectivity when issues arise
• Onboarding new employees on their personal tech setup
• Managing relationships with vendors (Redzone, GoogleSuite, annual printer contract, etc.)
• Performing other related duties as assigned and special projects as designated.

Qualifications

• 1 - 2 years of experience working in a manufacturing environment preferred
• Excellent computer skills, prior experience with Redzone or a similar manufacturing/maintenance management program preferred
• Good acumen in troubleshooting and emergency repair
• Excellent time management skills with the ability to multitask and prioritize work
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office and Gmail

Eligibility Requirements

• Must be authorized to work in the United States
• Must be willing to work on-site in Danbury, CT
• Must have reliable transportation as trips between our office, warehouse, and factory may be necessary
• 18 Days of PTO (prorated during your first year based on start date) + 6 Paid Holidays
• 18 Work-from-Home Days annually (1.5 days per month)
• Medical, Dental, Vision, Dependent Care FSA, 401k, and Life insurance options after a 90-day waiting period
• A fun office environment complete with a gym, weekly yoga, cold brew on tap, and our very own snacks!

LesserEvil is an equal opportunity employer. We recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings to our company.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Analyst, Administrative, and Information Technology

• Industries

  Manufacturing, Food and Beverage Manufacturing, and Food and Beverage Services

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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