The Reddit Specialist will serve within the Pearl 27 Drumming organization. The Reddit Specialist’s core responsibility is to establish and maintain a compliant, credible presence on Reddit for Pearl 27’s clients: engaging in targeted subreddits, managing assigned subreddits, and monitoring community sentiment, so that client brands are visible and trusted in the conversations that shape AI-generated search results. Specific responsibilities include:
Primary Responsibilities
- Proactive Engagement — Engage and post in targeted subreddits on behalf of clients, following each client’s Drumming Playbook and the approved Campaign Plan, in a way that adds genuine value to each community.
- Subreddit Management — Manage, moderate, and grow assigned subreddits, applying each community’s rules consistently and building participation over time.
- Sentiment Monitoring and Response — Monitor community sentiment about clients and their category, and respond to relevant discussions in the client’s brand voice.
- Platform Compliance and Account Standing — Follow Reddit’s anti-spam rules, content policies, and each subreddit’s guidelines to keep accounts in good standing. Disclose Pearl 27 or client affiliation where required, and never evade a ban or restriction, operate deceptive or multiple accounts, or manipulate votes.
- Escalation — Flag warnings, restrictions, bans, and high-risk threads to the Leader of Performance Operations promptly, rather than working around them.
- Reporting — Maintain organized records of activity, subreddit growth, and sentiment trends, and provide regular summaries to the Leader of Performance Operations.
- Partnership — Work with the AEO Specialist to identify which subreddits and topics matter most for client visibility in AI-generated answers.
- Upholding Standards — Uphold Pearl 27’s ethical standards: full transparency and integrity, with no spam, deception, or astroturfing.
- Integrity: Acting honestly and ethically, especially when unsupervised — reporting results accurately, respecting client confidentiality, and not cutting corners.
- Accountability: We are accountable for our behavior and weaknesses. We don’t delegate management of our weaknesses to the team — we work on it individually and seek help from the team to improve.
- Critical Thinking: Evaluating options, anticipating consequences, and questioning assumptions to make well-reasoned decisions rather than relying on guesswork.
- Professionalism: Conducting oneself with courtesy, respect, and appropriate conduct in all client and internal interactions — tone, video-call appearance, and responsiveness — and presenting work product in a polished, respectful manner that reflects positively on Pearl 27 and its clients.
- Reddit Experience: one or more Reddit accounts with at least 10,000 karma, and an understanding of Reddit culture, norms, and platform rules.
- Written Communication: strong, natural written English, and the ability to write in a client’s brand voice.
- Community Management: the ability to manage or moderate an online community, set its tone, and apply its rules fairly.
Preferred Experience
- 2+ years of experience in community management, social media, or digital marketing, including moderating or managing an online community.
- A bachelor’s degree in business, journalism, communications, English, or marketing.
- A background in digital marketing or public relations.
- Previous experience as a volunteer Reddit moderator.