Our Mission & Core Values
Each job at B&B Theatres is different and requires varied levels of experience, knowledge, and competency. Each position, however, contributes to the same goal: creating experiences for our guests that are magical, meaningful, and memorable.
Whether you are applying for a position as a frontline employee, a manager, a member of the payables team, facilities maintenance, kitchen staff or bartender, your end goal is the same.
We want all members of our employee family to find joy in their work and have fun as they work together to bring the magic of the movies and incredible entertainment experiences to our guests.
Your job is to fulfill your delegations as outlined here, sure, but also to embrace and represent our core values: family, fun, innovation, joy, and integrity. Knowing and living those values will bring professional satisfaction to you and ensure that our guests experience the magic they expect from B&B Theatres.
Please note: Our theatres are open 365 days a year, and holidays are often our busiest times. While we value family time, flexibility in scheduling is important.
Job Overview
As the Sterling’s General Manager, you will be the driving force behind the success of our Sterling’s operation, overseeing both front-of-house (FOH) and back-of-house (BOH) teams. This pivotal leadership role requires a hands-on approach to ensure exceptional food quality, impeccable service, and a positive, efficient work environment. You will be responsible for the day-to-day operations, from culinary execution and inventory management to staff development and customer satisfaction.
Hours: 40+ hours a week, possibly working nights, weekends, and holidays is a requirement. Hours may vary.
Key Responsibilities
- Oversee all FOH and BOH operations: Manage food preparation, cooking, serving, and overall restaurant flow.
- Ensure food quality and safety: Maintain high standards for food presentation, freshness, and adherence to all food safety regulations.
- Manage inventory and finances: Control food costs through meticulous inventory, ordering, and financial monitoring.
- Lead and develop staff: Recruit, train, and motivate a diverse team, fostering a positive and productive work environment.
- Maintain cleanliness and standards: Ensure all areas meet stringent cleanliness and operational standards, aiming for top health inspection ratings.
- Provide exceptional guest service: Handle customer interactions with care and uphold the restaurant's professional image.
- Support daily operations: Be ready to assist in any role, from cooking to serving, to ensure smooth business flow.
General Qualifications
- Age Requirement: Must be at least 21 years old at the time of hire.
- Food Safety Certification: ServSafe certification is required to meet county regulations.
- Restaurant Operations: Proven experience in the food service industry with a strong understanding of restaurant operations, including common food safety practices.
- Beverage Service (if applicable): For locations with a bar, R-Serving certification is required, and the ability to pour basic drinks is essential. A written religious exemption may be provided if unable to serve alcohol.
- Driving Requirements: Must be able to run errands, possess a current valid driver's license, and maintain valid vehicle insurance.
- Availability: Must have consistent availability to open and/or close the restaurant regularly.
- Leadership Skills: Demonstrated strong communication, leadership, and interpersonal skills with the ability to lead and motivate a diverse team.
- Adaptability: Ability to thrive in a fast-paced, high-pressure environment, adapt to changing situations, and demonstrate a commitment to continuous learning and growth.
- Problem-Solving: Excellent problem-solving abilities and the capacity to manage tasks and meet deadlines effectively.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- The employee will be required to stand, walk, sit, use hands to handle or feel objects, reach with hands and arms, stoop, kneel, crouch, and climb.
- Must be able to lift and transport up to 50 lbs.
- Possess the mental fortitude to maintain performance and productivity during demanding and high-stress periods.
- Comfortable working across a wide range of temperatures, from hot kitchen environments (e.g., near fryers, grills, flattops) to cold storage areas for stocking and retrieval.
- Skilled in the safe and efficient operation of standard kitchen equipment.
In accordance with applicable laws, reasonable accommodation may be provided to qualified individuals with disabilities to enable them to perform the essential functions of the position.