Recruitment Specialist III

Tekton Research Inc; Sunset Hills (MO); On-site; USD 60,000 - 80,000; Full time

Job summary

Tekton Research Inc. is seeking a Recruitment Specialist III in St. Louis, MO to join our team embedded at a clinical trial site. You will collaborate with the site and the Recruitment Team to drive study enrollment and manage outreach and screening activities.

Responsibilities include pre-screening volunteers, maintaining databases, and coordinating outreach with local physicians. Strong communication and organizational skills are essential for success in this role.

Qualifications

• Proficiency with Microsoft Office suite.
• Strong written and verbal communication skills.
• Excellent customer service and phone etiquette.
• Organizational and time-management skills; able to multitask.
• Ability to work in a collaborative environment.
• 3+ years in clinical research or medical office settings including call centers.

Responsibilities

• Support site and Recruitment Team to understand recruiting needs and timelines.
• Assist initiation of site-specific advertising and chart screening.
• Contact potential volunteers and schedule first or follow-up visits.
• Conduct community and physician outreach to raise site awareness.
• Maintain call lists and patient information in Clinical Conductor.
• Track outreach activities and responses; communicate with providers to encourage referrals.
• Other duties as assigned by Recruitment Manager.

Skills

Microsoft Office

Written communication

Verbal communication

Customer service

Organizational skills

Time management

Team collaboration

Education

3+ years clinical research or medical office experience

Tools

Clinical Conductor

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Recruitment Specialist III

Full Time St. Louis, MO, US

Tekton is looking for a patient Recruitment Specialist III to join our team in St. Louis, Missouri!

The On-Site Patient Recruitment Specialist will be responsible for working in collaboration with the site and the Recruitment Team to ensure clear understanding of Recruiting support needs and timeline. This position will be involved with all aspects of patient recruitment from assisting with the initiation of site-specific advertising, chart screening, through initial patient contact to scheduling for first visits or follow up visits. This position is embedded within a clinical trial site and will also be responsible for identification and conduct of community and physician outreach, serving as a voice to the site. It is important that this person is able to function as part of a team that is dispersed across the nation, while also building comradery with the research team at the site.

Reports to: Recruitment Manager

Job Description:

• Demonstrate knowledge of Protocols including inclusions/exclusions, effects and side effects of medications and Good Clinical Practices and FDA regulations.
• Support the design of special strategies to help drive study enrollment.
• Drive recruitment and retention through:
  • Effective pre-screening of potential volunteers via telephone using prepared questionnaires to determine preliminary eligibility for study participation.
  • Create and maintain study and indication specific call lists within Clinical Conductor
  • Accurately maintain Clinical Conductor database with patient information and scheduled screening visits.
  • Return all phone calls to interested patients within 24 to 48 hours.
  • Serve as a voice to the site through community and physician outreach.
  • Help to identify and attend opportunities within the community both for specific studies and general clinical research/Tekton Research awareness.
  • Establish and maintain effective communication with providers. Facilitate conversations with local physicians to encourage referrals into recruiting studies.
  • Track all outreach activities and responses within Clinical Conductor.
  • Other duties as assigned

Required Skills/Abilities:

• Knowledge of Microsoft Office
• Strong written and verbal communication skills - must communicate with clinical operations manager, coordinators, and support staff regularly with status reports
• Excellent customer service and phone etiquette
• Organizational and time-management skills, with the ability to multitask and work independently.
• Ability to work in a collaborative environment.

Education and Experience:

• 3+ years of previous experience in a clinical research or medical office setting including call center or customer service that provides the knowledge, skills, and abilities to perform the job or equivalent combination of education, training, & experience

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times.