Recruitment & Retention Solution Strategist (Remote/US Based)

Syneos Health, Inc.; Indiana (PA); Remote; USD 85,000 - 120,000; Full time

Job summary

A leading biopharmaceutical solutions organization is seeking a Recruitment & Retention Solution Strategist to develop innovative, data-driven patient recruitment strategies. This remote position involves collaborating with internal and external teams to ensure enrollment success in clinical trials. Ideal candidates will have a graduate degree and at least 5 years of experience in recruitment strategy development. Join us to make a significant impact on patient access to clinical research.

Benefits

Career development opportunities

Diversity and inclusion programs

Comprehensive benefits package

Qualifications

• At least 5 years of experience in patient recruitment and retention strategy development.
• Experience designing and implementing recruitment strategies for clinical trials.
• Strong understanding of clinical trial protocols.

Responsibilities

• Develop patient recruitment and retention strategies aligned with study goals.
• Collaborate with internal teams for tailored recruitment solutions.
• Engage with clients during pre-award discussions.

Skills

Leadership skills

Communication skills

Analytical skills

Project management

Collaboration

Education

Graduate degree

Tools

Microsoft Office Suite

Job description

Overview

Recruitment & Retention Solution Strategist (Remote/US Based)

Updated: October 9, 2025
Location: USA-IN-Remote
Job ID: 25000162

Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.

Our Clinical Development model places the customer and the patient at the center of everything we do. We continuously seek ways to simplify and streamline our work to be easier to work with for our customers and teams.

Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies because we are passionate about changing lives.

Discover what our 29,000 employees across 110 countries already know: WORK HERE MATTERS EVERYWHERE

Why Syneos Health

• We are passionate about developing our people through career development and progression; supportive line management; training; peer recognition and total rewards programs.
• We are committed to our Total Self culture – where you can authentically be yourself and feel a sense of belonging.
• We value diversity of thoughts, backgrounds, cultures, and perspectives to create an inclusive environment.

Responsibilities

Are you passionate about transforming how patients connect with clinical research? The Recruitment & Retention Solution Strategist plays a critical role in shaping innovative, data-driven strategies that drive enrollment success and enhance patient engagement across all phases of clinical trials.

In this role, you’ll collaborate with Business Development, Proposals, and internal operational teams to design tailored recruitment and retention solutions that align with study protocols, client objectives, and geographic and patient population considerations. You’ll act as a subject matter expert during the pre-award phase—ensuring proposed solutions are both feasible and optimized for timely enrollment while minimizing site and patient burden.

Key Responsibilities

• Develop customized, data-driven patient recruitment and retention strategies aligned with study goals and client expectations.
• Assess study-specific factors such as target patient populations, protocol complexity, site feasibility, and geographic reach to inform strategy development.
• Collaborate with internal teams and business development to craft competitive, differentiated RFP responses.
• Initiate Patient Recruitment Plans (PRPs), documenting potential recruitment and retention risks and corresponding mitigation strategies.
• Partner with cross-functional experts—including feasibility, operational, and data science teams—to integrate real-world data and predictive analytics into recruitment planning.
• Engage with clients during pre-award discussions and bid defense meetings to present and defend recruitment and retention strategies.
• Stay current on global regulatory requirements, cultural considerations, and evolving best practices in patient engagement.
• Represent the Recruitment & Retention (R&R) function in strategic sponsor discussions, ensuring solutions align with client goals and industry standards.
• Track proposal outcomes, analyze performance data, and apply insights to continuously refine future strategies.
• Contribute to the development of best practices, case studies, and lessons learned to advance the R&R solutioning process.

Qualifications

• Graduate degree preferred and at least 5 years of experience in patient recruitment and retention strategy development, clinical trial feasibility, or related areas.
• Direct experience designing and implementing recruitment and retention strategies for clinical trials across multiple phases.
• Proven collaboration with operational, medical, business development, site feasibility, and vendor stakeholders.
• Experience managing or overseeing site-level recruitment activities, including patient scheduling, data collection, and site initiation.
• Strong understanding of clinical trial protocols and factors influencing recruitment and retention feasibility.
• Experience presenting and defending strategies to sponsors or clients in bid planning or defense settings.
• Background in complex therapeutic areas (e.g., rare diseases, pediatrics, geriatrics, or terminal illness studies).
• Proven ability to manage multiple concurrent projects and stakeholders under tight deadlines.
• Skilled in evaluating recruitment and retention data to optimize future strategies.
• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Professional organization membership or affiliation related to clinical research preferred.

Core Competencies

• Excellent leadership, communication, and analytical skills.
• Strong organizational and presentation abilities with the capacity to lead matrix teams.
• Entrepreneurial mindset with a focus on innovation, problem-solving, and measurable outcomes.
• Ability to balance financial, operational, and client-driven priorities with integrity and a service mindset.
• Strategic thinker with hands-on experience executing recruitment and retention initiatives in dynamic environments.

If you thrive in a collaborative, data-informed environment and are motivated by improving patient access to clinical research, we’d love to hear from you!

Get to know Syneos Health

Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 studies across 73,000 sites and 675,000+ trial patients.

No matter your role, you’ll take the initiative and challenge the status quo in a highly competitive environment. Learn more about Syneos Health.

Website: http://www.syneoshealth.com

Additional Information

Tasks, duties, and responsibilities listed are not exhaustive. The Company may assign other tasks at its sole discretion. Equivalent experience, skills, and/or education will be considered. This description does not constitute a contract. The Company complies with applicable laws, including the Americans with Disabilities Act, and provides reasonable accommodations to applicants where appropriate.

Summary

The Solution Strategist develops innovative, data-driven patient recruitment and retention strategies to support study and client needs during the pre-award phase. This role collaborates with Business Development, Proposals, Internal Account Directors, and other stakeholders to design tailored solutions aligned with study protocols, geography, and patient engagement methodologies. It requires a deep understanding of industry trends, regulatory considerations, and emerging patient engagement approaches to create competitive and effective solutions.

Syneos Health is an equal opportunity employer. We encourage applicants from diverse backgrounds to apply and join our Talent Network to stay connected to opportunities.

Phone: [phone] • Fax: [phone] • Toll-Free: 866 462 7373