Recruiter (Support Center)

CAVA; Washington (District of Columbia); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary, plus bonus andlong

Unlimited PTO, paid parental leave

401k with company contribution

Company-paid STD/LTD/Life and AD&D

Free CAVA food

Casual work environment

Visa sponsorship not available

Job summary

Canadian Association of Virtual Assistants (CAVA) is hiring a Recruiter for the Support Center to manage full-cycle recruitment across Marketing, Finance, Technology, Legal, and more. You will build diverse talent pipelines, use HARRI ATS, and partner with hiring managers to support rapid growth.

This role emphasizes a best-in-class candidate experience, collaboration with People & Culture, and metrics-driven hiring. Travel up to 10% for events and market support is required.

Qualifications

• 2–4 years of full-cycle recruiting experience.
• Experience with high-volume, multi-location leadership roles.
• Strong sourcing and candidate assessment experience.
• Excellent communication and time management skills.
• Familiarity with HARRI ATS.
• Willingness to travel up to 10%.
• Bachelor’s degree preferred or equivalent experience.

Responsibilities

• Handle all aspects of the recruitment lifecycle for Support Center roles, including phone screens and assessments.
• Coordinate interview scheduling and partner with hiring managers on offers.
• Build diverse candidate pipelines using social media, job boards, networking, referrals and partnerships.
• Utilize assessment tools to enhance quality of hire and ensure cultural fit.
• Use HARRI and other tools to manage requisitions and hiring metrics.
• Deliver a positive and engaging candidate experience with clear communication.
• Collaborate with People and Culture and onboarding teams for smooth transitions.

Skills

Full-cycle recruiting

High-volume hiring

Sourcing

Communication

Travel up to 10%

Education

Bachelor’s degree preferred

Tools

HARRI ATS

Job description

At CAVA we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that’s been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together.

We foster a culture built on five core values:

• Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others.
• Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious.
• Act with Agility: We welcome change; it’s the only constant. We embrace, adjust, adapt.
• Passion for Positivity: We greet each day with warmth and possibility.
• Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose.

The Recruiter, Support Center position is responsible for full-cycle recruitment of roles across CAVA’s corporate teams, including positions in Marketing, Finance, Technology, Legal, Supply Chain, and more. This role helps build the foundation of our growing business by identifying top talent that aligns with our mission, values, and high-growth goals. As a trusted partner to hiring managers and P&C colleagues, you will lead strategic sourcing, deliver a best-in-class candidate experience, and contribute to building a strong talent pipeline for the future.

This job description is not intended to be a comprehensive list of all the duties and responsibilities of the position, and such duties and responsibilities may change without notice.

Success at CAVA:

At CAVA, Individual Contributors focus on delivering high-quality work, owning tasks, and contributing to team success. We look for team members who take initiative, collaborate across teams, and stay curious about how their work supports broader goals.

What You’ll Do:

• Handle all aspects of the recruitment lifecycle for Support Center roles, inclusive of phone screens, candidate assessments, interview scheduling and coordination, and hiring manager partnership for offer decisions
• Collaborate with hiring managers and department leaders to understand role requirements, team dynamics, and organizational goals.
• Build diverse candidate pipelines using creative sourcing strategies, including social media, job boards, networking events, employee referrals, and community partnerships.
• Leverage company assessment tools to enhance the quality of hire and ensure alignment with role requirements and organizational culture
• Utilize HARRI (CAVA’s applicant tracking system) and other tools to manage requisitions, candidate pipelines, and hiring metrics.
• Deliver an expectational, positive and engaging candidate experience, maintaining clear and timely communication with hiring managers and candidates throughout the process
• Collaborate with People and Culture and onboarding teams to ensure a smooth transition for new hires.
• Track and report on key recruiting metrics (e.g., time-to-fill, source of hire, offer acceptance rate) to various stakeholders throughout the organization.
• Stay up to date on industry trends, labor market insights, and best practices in recruiting.
• Support special projects including interview training, referral programs, DEI recruiting initiatives, and system upgrades.
• Represent CAVA’s brand at local job fairs, community events, and networking opportunities as needed.

The Qualifications:

Education & Experience

• 2–4 years of full-cycle recruiting experience, ideally in a fast-paced restaurant, hospitality, or retail environment.
• Strong sourcing skills and experience filling high-volume, multi-location leadership roles.
• Comfortable advising and influencing operations partners throughout the hiring process.
• Detail-oriented with strong communication, time management, and organizational skills.
• Experience with applicant tracking systems; familiarity with HARRI is a plus.
• Passionate about finding great talent and making meaningful candidate connections.
• Ability to travel up to 10% for events and market support.
• Bachelor’s degree preferred or equivalent relevant experience.

Physical Requirements:

• Ability to maintain stationary position to be able to operate a computer and other office equipment
• Must be able to identify, analyze and assess details
• For certain positions, must be able to occasionally move or transport items up to 50 pounds
• Ability to communicate with others and exchange information accurately and effectively
• Constantly positions self and move about to support ordinary restaurant or food production support or office operations, as applicable
• Ability to work in a constant state of alertness and in a safe manner

What we offer:

• Competitive salary, plus bonus and long-term incentives*
• Early Wage Access!
• Unlimited PTO, paid parental leave, plus paid opportunities to give back to the community
• 401k enrollment with CAVA contribution
• Company-paid STD, LTD, Life and AD&D coverage for salaried positions*
• Free CAVA food
• Casual work environment
• The opportunity to be on the ground floor of a rapidly growing brand
• All exempt and non exempt employees are eligible for benefits. Benefits are effective the 1st of the month following 30 days of service and you have until the day before the effective date to enroll. A new hire can enroll in our benefit program by selecting a link that is emailed directly to the new hire at their personal email address once hired.
• Please note that visa sponsorship is not available.
• The posting range is an all cash range.

*Indicates qualifying eligible positions only

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