Recruiter - Multi-Unit Operations (High -Volume)

UNKNOWN; Plano (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

European Wax Center is seeking a Recruiter, Multi-Unit Operations to support high-volume recruitment across corporate-owned centers. You will source, screen, and interview candidates for Center Manager, Wax Specialist, and Guest Service Associate roles.

This hands-on role requires building pipelines, partnering with district and center managers, and delivering a positive candidate experience while ensuring compliance and timely hiring across markets.

Qualifications

• Bachelor’s degree in HR, Business Administration, or related field.
• 2+ years recruiting experience including sourcing, screening, and interviewing.
• Experience using applicant tracking systems and online sourcing platforms.
• High-volume recruiting experience preferred.
• Experience supporting multi-location retail, hospitality, or service operations.
• Experience recruiting for hourly, licensed, and management positions.

Responsibilities

• Manage a high-volume portfolio across multiple centers and markets.
• Source candidates through job boards, social media, schools, partnerships, referrals, and other channels.
• Screen candidates, conduct structured interviews, and present recommendations.
• Coordinate interviews and support the offer and pre-employment process.
• Maintain candidate records in the ATS and ensure timely communication.
• Partner with hiring leaders to understand staffing needs and timelines.

Skills

Full-cycle recruiting

High-volume recruiting

Sourcing

Phone/video interviewing

Candidate assessment

Stakeholder management

Education

Bachelor’s degree in HR or related field

Job description

About the Role

The Recruiter, Multi-Unit Operations is responsible for supporting high-volume recruiting across European Wax Center’s corporate-owned locations. This role will focus primarily on sourcing, screening, and interviewing candidates for Center Manager, Wax Specialist, and Guest Service Associate positions.

This is a hands-on recruiting role for someone who can move quickly, build strong candidate pipelines, and balance multiple openings across different markets. The Recruiter will partner closely with District Managers, Center Managers, and Human Resources to understand staffing needs, identify qualified candidates, and deliver a consistent and engaging candidate experience.

A Day in the Life

High-Volume Recruiting

• Manage a high-volume portfolio of open positions across multiple corporate-owned centers and geographic markets.
• Recruit for Center Managers, licensed Wax Specialists/Estheticians, Guest Service Associates, and other field-based roles as needed.
• Source candidates through job boards, social media, professional networks, schools, community partnerships, referrals, and other creative sourcing channels.
• Build and maintain candidate pipelines for frequently hired and difficult-to-fill positions.
• Conduct initial candidate screenings to assess experience, qualifications, availability, compensation expectations, and overall alignment with the role.
• Conduct structured interviews for Center Manager and other designated positions.
• Present qualified candidates to hiring leaders with clear and objective recommendations.
• Maintain regular communication with candidates throughout the recruiting process.

Hiring Leader Partnership

• Partner with District Managers and Center Managers to understand current and anticipated staffing needs.
• Establish clear expectations regarding candidate profiles, interview responsibilities, and hiring timelines.
• Provide hiring leaders with market feedback regarding candidate availability, compensation, licensing requirements, and sourcing challenges.
• Help hiring leaders evaluate candidates consistently and make timely hiring decisions.
• Escalate recurring staffing challenges and recommend sourcing or process improvements.

Recruiting Operations and Candidate Experience

• Ensure job postings are accurate, current, and aligned with company requirements.
• Maintain accurate and timely candidate records within the applicant tracking system.
• Coordinate interviews and support the offer and pre-employment process in partnership with Human Resources and hiring leaders.
• Monitor candidate movement and follow up with hiring leaders to minimize delays and candidate loss.
• Deliver a professional, responsive, and engaging experience from initial contact through offer acceptance.
• Ensure recruiting practices are consistent and compliant with applicable employment laws and company policies.

Sourcing and Community Partnerships

• Develop relationships with esthetics and cosmetology schools to create pipelines of licensed and soon-to-be-licensed Wax Specialist candidates.
• Identify local partnerships and recruiting opportunities within the communities where corporate-owned centers operate.
• Participate in hiring events, career fairs, open houses, and other recruiting activities as needed.
• Develop market-specific sourcing strategies for locations experiencing persistent staffing challenges.
• Track the effectiveness of sourcing channels and adjust recruiting efforts based on results.

Reporting and Continuous Improvement

• Track key recruiting metrics, including applicant flow, time to screen, time to fill, source effectiveness, interview-to-offer ratio, offer acceptance, and aging openings.
• Provide regular updates regarding recruiting activity, pipeline health, hiring risks, and hard-to-fill markets.
• Identify opportunities to improve recruiting processes, communication, and hiring outcomes.
• Use recruiting data and market insights to recommend changes to sourcing strategies and candidate profiles.

What Sets You Apart

• Knowledge of full-cycle recruiting practices, including sourcing, screening, interviewing, candidate assessment, and offer support.
• Understanding of high-volume recruiting within a multi-location environment.
• Knowledge of applicable federal, state, and local employment laws and recruiting practices.
• Strong sourcing skills, including the ability to identify candidates through job boards, social media, professional networks, schools, community partnerships, referrals, and other channels.
• Strong interviewing and candidate assessment skills.
• Ability to manage a high volume of open positions across multiple locations and geographic markets.
• Ability to build and maintain pipelines for frequently hired and difficult-to-fill positions.
• Ability to establish effective working relationships with District Managers, Center Managers, candidates, and cross-functional partners.
• Ability to provide hiring leaders with candid, objective, and well-supported candidate recommendations.
• Strong organizational, prioritization, and time-management skills.
• Ability to work with urgency, manage competing priorities, and meet hiring timelines without sacrificing quality.
• Strong written and verbal communication skills.
• Strong attention to detail and follow-through.
• Ability to analyze recruiting activity and use data to identify trends, risks, and opportunities.
• Proficiency with applicant tracking systems, job boards, and recruiting platforms such as Indeed and LinkedIn.
• Ability to maintain confidentiality and exercise sound judgment when handling candidate and employment information.

Education and Experience

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.
• 2+ years of recruiting experience required, including experience independently sourcing, screening, and interviewing candidates.
• Experience using an applicant tracking system and online sourcing platforms required.
• High-volume recruiting experience strongly preferred.
• Experience supporting multi-location retail, hospitality, beauty, wellness, healthcare, or other service-based operations preferred.
• Experience recruiting for hourly, licensed, and management-level positions preferred.
• Experience partnering directly with multiple hiring leaders across different locations or markets preferred.

*This role is not eligible for Visa Sponsorship*

European Wax Center is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.

This job description is a general description of essential job functions. It is not intended to describe all duties someone in this position may perform. All employees of EWC and operating subsidiaries are expected to perform tasks as assigned by supervisory/management personnel, regardless of job title or routine job duties.