Recruiter

careersus-teleperformance; United States; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Life insurance

Dental & vision coverage

Job summary

Teleperformance is seeking a full-time on-site recruiter in Maumee, OH to manage day-to-day recruiting for contact center roles. You will pre-screen, interview, coordinate testing, and guide new hires through orientation while maintaining strong candidate relationships.

The ideal candidate has 2+ years in high-volume recruiting, excellent communication, and strong Microsoft Office skills, with the ability to multi-task in a fast-paced environment.

Qualifications

• 2 years recruiting and interviewing experience in a high-volume setting preferred (3 years recommended)
• Excellent customer service and ability to build rapport with employees, management and vendors
• Excellent verbal and written communication skills
• Fast learner and problem solver
• Ability to multi-task and manage competing priorities
• Proficiency in Microsoft Office Suite of products
• Experience in call centers is a plus
• Excellent attendance history

Responsibilities

• Review and monitor employment applications for contact center employees
• Maintain relationships with appropriate recruiting resources
• Represent TP to candidates in a professional manner
• Pre-screen applicants, schedule and conduct interviews
• Conduct pre-employment testing, reference checks and background checks
• Review and audit new hire paperwork for accuracy
• Communicate employment offers and orientation to new employees
• Maintain recruiting reporting and data (e.g., interview/hire ratios)
• Assist in other functions as required by supervisor
• Collaborate effectively in a fast-paced, high-energy environment

Skills

Customer service

Communication

Multi-tasking

Microsoft Office

Tools

Microsoft Office Suite

Job description

Overview

Application Deadline: Ongoing until positions are filled.

About TP

TP is a leading global provider of digital business services. We partner with the world's most prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, we are a force for good in our communities and for our clients.

Benefits of working with TP include

• TP offers benefits to you and your family.
• Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental.
• We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible.
• We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts.

Career Growth and Culture

At TP, we prioritize a culture of inclusion and diversity where every employee feels valued. We provide a platform for limitless career advancement, fostering an environment where ambition and high performance lead to long-term success.

TP is committed to supporting those who serve. We welcome applications from active-duty service members, veterans, and military families.

Equal Opportunity Employer

TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you require reasonable accommodation during the application process, please contact us at 877-877-3944 or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests.

Responsibilities

PURPOSE OF POSITION

Develop, implement, assess and improve day to day operations of inbound call center in order to meet and exceed all aspects of client needs and requirements according to policies and procedures. Please note this is a full-time onsite position in Maumee, Ohio.

PRIMARY DUTIES, RESPONSIBILITIES AND REQUIREMENTS

• Review and monitor employment applications for contact center employees
• Maintain relationships with appropriate recruiting resources
• Maintain professional and accurate representation of TP to candidates
• Pre-screen applicants, schedule and conduct interviews
• Conduct pre-employment testing, reference checks and background checks
• Review and audit new hire paperwork ensuring completion and accuracy
• Communicate employment offers and orientation to new employees
• Maintain recruiting reporting and data i.e., interview/hire ratios or resource data
• Assist in other functions as required by supervisor
• Thrive as a team player in a fast paced, high energy, change oriented environment

Qualifications

QUALIFICATIONS

• Must live in commuting distance to Maumee, OH 43537
• 2 years recruiting and interviewing experience in a high-volume setting required (3 years preferred)
• Excellent customer service skills and building rapport with employees, management and vendors
• Excellent verbal and written communication skills
• Must be fast learner and quick problem solver
• Must have the ability to multi-task
• Must have proficiency in Microsoft Office Suite of products
• Ability to think innovatively with regard to recruiting and overall employee experience
• Previous call center experience preferred
• Excellent attendance history is required
• Must pass background and drug tests

BEST Skills

Process Excellence

Collaboration

Communication

Emotional Intelligence

Open-Mindedness

Critical Thinking

Solution Orientation

Entrepreneurship

AI Proficiency

Data Literacy

Be Part of Our TP Family

It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day.We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance.We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging.We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.