Recreation & Tennis Center Manager

City of Missouri City, TX; Missouri City (TX); On-site; USD 85,000 - 110,000; Full time

Job summary

City of Missouri City, TX is seeking a full-time Manager in the Recreation Division to oversee the Recreation & Tennis Center’s operations, staffing, programs, memberships, cost centers, and financial performance. Reporting to the Recreation Superintendent, you will lead budgeting, staff development, contracts, and compliance to achieve cost recovery goals.

The role requires a Bachelor’s degree in recreation management or related field with at least four years of progressive recreation facility

Qualifications

• Bachelor’s degree in recreation management or related field and four years of progressive recreation facility management experience.
• At least three years of supervisory experience.

Responsibilities

• Develop and administer the Recreation & Tennis Center’s annual operating, staffing, and equipment budgets; track expenditures and maintain detailed financial data for cost of services and facility functions.
• Establish cost-center accounting and tracking systems for staff time, per-program and per-activity cost analysis, overhead allocation, and membership revenue tracking.
• Hire, train, and evaluate full-time and part-time staff, set performance objectives, conduct evaluations, and address performance or conduct issues.
• Develop a multi-year strategy to advance the facility toward cost recovery, identify operational changes, and report progress against benchmarks.
• Evaluate facility programs and services regularly; decide on retention, modification, or discontinuation based on enrollment, cost performance, and customer satisfaction.
• Oversee contracts (instructors, vendors, facility use), ensure compliance and performance.
• Manage facility operations and physical environment, including equipment replacement, inventory, cleaning, and maintenance records.
• Prepare and present reports on financial performance, program outcomes, membership metrics, and operational issues.
• Ensure compliance with safety standards, ADA, policies, and equipment guidelines.
• Maintain a flexible schedule, including nights, weekends, and holidays as necessary.
• All other duties as assigned.

Skills

Facility management

Cost-center management

Budgeting

Staff supervision

Financial reporting

Program analysis

Communication

Safety compliance

Education

Bachelor's degree in recreation management

Tools

Recreation management software

MS Office

Job description

This is a full-time managerial position within the Recreation Division of the City’s Parks and Recreation Department. An individual in this position is responsible for the operations, staffing, programs, memberships, cost centers, and financial performance of the Recreation & Tennis Center

Reporting Relationship: Recreation Superintendent

• Develop and administer the Recreation & Tennis Center’s annual operating, staffing, and equipment budgets; ensuring all expenditures are tracked against approved budgets and that financial data is maintained at a level of detail sufficient to evaluate the cost of individual services, programs, and facility functions.
• Establish, implement, and maintain cost-center accounting and tracking systems for the facility, including staff time, per-program and per-activity cost analysis, overhead cost distribution, and membership revenue tracking.
• Hire, train, and evaluate full-time and part-time staff, including assigning and reviewing work, establishing performance objectives, conducting performance evaluations, and addressing performance or conduct matters.
• Develop and implement a progressive, multi-year strategy to advance the facility toward cost recovery, identifying priority operational changes, program adjustments, and reporting progress against established benchmarks.
• Evaluate facility programs and services on a regular basis to determine effectiveness; Recommend retention, modification, restructuring, or discontinuation of programs based on enrollment trends, cost center performance, customer satisfaction, and overall facility impact.
• Oversee contracts, including contract instructor agreements, service and vendor contracts, and facility use agreements, ensuring all contracts are properly executed, monitored for performance and compliance, and evaluated against service delivery goals.
• Manage facility operations and physical environment, including equipment replacement schedules and inventory, cleaning and sanitization schedules, maintenance records, and the condition and appearance of the facility;
• Prepare and present reports of facility financial performance, program outcomes, membership metrics, cost recovery progress, and operational issues.
• Ensure the facility operates in compliance with applicable safety standards, ADA requirement, City and departmental policies, and manufacturer guidelines for equipment.
• Availability to work a flexible schedule, including nights, weekends and holidays as necessary.
• All other duties as assigned.

Knowledge, Skills and Abilities

• Knowledge of recreation center operations and facility management, including fitness equipment, membership programs, front desk and customer service operations, and rental management.
• Knowledge of cost-center management principles, including cost-per-activity analysis, overhead allocation, staff time tracking, and cost recovery strategies as applied to a public recreation facility.
• Skill in developing and implementing financial tracking and reporting systems
• Skill in supervising, developing and evaluating professional and support staff across multiple functional areas.
• Skill in written and verbal communication, including preparation of financial performance reports, policy recommendations, and operational analysis.
• Ability to evaluate programs, operations, and staffing models for fiscal efficiency and develop actional recommendations for improvement.
• Ability to develop and manage multiple concurrent budgets and cost-center accounts with a high degree of accuracy.
• Proficiency with recreation management software, membership and registration systems, financial reporting tools, and standard office software.

Bachelor’s degree in recreation management, recreation administration, business administration, or a closely related field, from an accredited college or university, and a minimum of four (4) years progressively responsible professional experience in recreation facility management or a closely related field, including three (3) years of supervisory experience are required.

Certified Parks and Recreation Professional (CPRP) preferred. Experience managing a fitness facility with a cost recovery or enterprise-fund model is preferred.

The Department of Human Resources & Organizational Development may consider an equivalent combination of education, training and/or experience.