Recreation & Tennis Center Manager

City of Missouri City; Missouri City (TX); Sur place; USD 75 000 - 115 000; Plein temps

Résumé du poste

The City of Missouri City seeks a full-time Recreation Center Manager for the Recreation Division to oversee operations, staffing, programs, memberships, cost centers, and financial performance of the Recreation & Tennis Center. This role reports to the Recreation Superintendent and requires strong leadership in budget and program management.

Responsibilities include developing annual operating budgets, implementing cost-tracking systems, hiring and evaluating staff, driving cost-recovery

Qualifications

• Bachelor’s degree in recreation management or related field is required.
• Minimum of four (4) years progressively responsible professional experience in recreation facility management, including three (3) years of supervisory experience.
• Certified Parks and Recreation Professional (CPRP) preferred; experience with cost-recovery or enterprise-fund models is preferred.

Responsabilités

• Develop and administer the Recreation & Tennis Center’s annual operating, staffing, and equipment budgets; track expenditures against approved budgets.
• Establish cost-center accounting and tracking systems for staff time, per-program and per-activity cost analysis, and membership revenue tracking.
• Hire, train, and evaluate full-time and part-time staff, including performance reviews and addressing issues.
• Develop and implement a multi-year strategy to advance cost recovery and monitor progress against benchmarks.
• Evaluate programs and services for enrollment trends, cost center performance, customer satisfaction, and overall facility impact.
• Oversee contracts, including instructor agreements and service/vendor contracts, and ensure compliance with service delivery goals.
• Manage facility operations and the physical environment, including equipment, maintenance, and safety standards.
• Prepare and present reports on financial performance, program outcomes, membership metrics, and cost recovery progress.

Connaissances

Center ops

Cost center mgmt

Financial reporting

Staff supervision

Budgeting

Communication

Program evaluation

Recreation software

Formation

Bachelor's degree in recreation management

Outils

Recreation software

Membership systems

Financial reporting tools

Excel

Description du poste

This is a full-time managerial position within the Recreation Division of the City’s Parks and Recreation Department. An individual in this position is responsible for the operations, staffing, programs, memberships, cost centers, and financial performance of the Recreation & Tennis Center

Reporting Relationship: Recreation Superintendent

• Develop and administer the Recreation & Tennis Center’s annual operating, staffing, and equipment budgets; ensuring all expenditures are tracked against approved budgets and that financial data is maintained at a level of detail sufficient to evaluate the cost of individual services, programs, and facility functions.
• Establish, implement, and maintain cost-center accounting and tracking systems for the facility, including staff time, per-program and per-activity cost analysis, overhead cost distribution, and membership revenue tracking.
• Hire, train, and evaluate full-time and part-time staff, including assigning and reviewing work, establishing performance objectives, conducting performance evaluations, and addressing performance or conduct matters.
• Develop and implement a progressive, multi-year strategy to advance the facility toward cost recovery, identifying priority operational changes, program adjustments, and reporting progress against established benchmarks.
• Evaluate facility programs and services on a regular basis to determine effectiveness; Recommend retention, modification, restructuring, or discontinuation of programs based on enrollment trends, cost center performance, customer satisfaction, and overall facility impact.
• Oversee contracts, including contract instructor agreements, service and vendor contracts, and facility use agreements, ensuring all contracts are properly executed, monitored for performance and compliance, and evaluated against service delivery goals.
• Manage facility operations and physical environment, including equipment replacement schedules and inventory, cleaning and sanitization schedules, maintenance records, and the condition and appearance of the facility;
• Prepare and present reports of facility financial performance, program outcomes, membership metrics, cost recovery progress, and operational issues.
• Ensure the facility operates in compliance with applicable safety standards, ADA requirement, City and departmental policies, and manufacturer guidelines for equipment.
• Availability to work a flexible schedule, including nights, weekends and holidays as necessary.
• All other duties as assigned.

Knowledge, Skills and Abilities

• Knowledge of recreation center operations and facility management, including fitness equipment, membership programs, front desk and customer service operations, and rental management.
• Knowledge of cost-center management principles, including cost-per-activity analysis, overhead allocation, staff time tracking, and cost recovery strategies as applied to a public recreation facility.
• Skill in developing and implementing financial tracking and reporting systems
• Skill in supervising, developing and evaluating professional and support staff across multiple functional areas.
• Skill in written and verbal communication, including preparation of financial performance reports, policy recommendations, and operational analysis.
• Ability to evaluate programs, operations, and staffing models for fiscal efficiency and develop actional recommendations for improvement.
• Ability to develop and manage multiple concurrent budgets and cost-center accounts with a high degree of accuracy.
• Proficiency with recreation management software, membership and registration systems, financial reporting tools, and standard office software.

Bachelor’s degree in recreation management, recreation administration, business administration, or a closely related field, from an accredited college or university, and a minimum of four (4) years progressively responsible professional experience in recreation facility management or a closely related field, including three (3) years of supervisory experience are required.

Certified Parks and Recreation Professional (CPRP) preferred. Experience managing a fitness facility with a cost recovery or enterprise-fund model is preferred.

The Department of Human Resources & Organizational Development may consider an equivalent combination of education, training and/or experience.