Recreation Services Supervisor - Pool - Vdara

MGM Resorts International; Las Vegas (NV); Hybrid; USD 59,237,000 - 63,370,000; Full time

Benefits offered by this job

Wellness incentive programs

Free meals in employee dining room

Free parking on and off shift

Discounts with company partners

Job summary

MGM Resorts International is seeking a Recreation Services Pool Supervisor at Vdara in Las Vegas to lead daily pool operations, ensure a safe and clean guest experience, and coach the team for service excellence.

You will hire and train staff, respond to incidents, maintain compliance with health and safety policies, and support continuous improvement initiatives to drive efficiency and guest satisfaction.

Qualifications

• Must be 21 years of age or older.
• 2+ years of prior relevant experience required.
• Prior relevant experience in pool operations preferred.

Responsibilities

• Supervise daily pool operations, ensuring safety standards and high-quality guest experience.
• Hire, coach, and discipline employees in operations and supporting departments.
• Respond to incidents, involve security as needed, and complete required reporting.
• Ensure compliance with company, state/local, Health District policies; manage inventory, loss prevention, and risk.
• Provide ongoing training and communicate policies; support implementation and customer service excellence.
• Maintain staffing levels and supplies to maximize revenue opportunities.

Skills

Guest service

Team leadership

Safety compliance

Communication

Problem solving

Education

High School Diploma or GED

Job description

## Recreation Services Supervisor - Pool - VdaraApply: Property - Vdara: Full time: Posted Today: 279774Las Vegas, Nevada**The SHOW comes alive at MGM Resorts International**Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.**THE JOB:** As a Recreation Services Pool Supervisor at Vdara, you’ll lead daily pool operations, ensuring a safe, clean, and high-quality guest experience. You’ll coach and support your team, resolve guest concerns, and maintain smooth operations while driving service excellence and team success.**THE STARTING RATE:** $21.00 hourly**THE DAY-TO-DAY:*** Supervise the daily operations of the pool, including monitoring and meeting safety standards, service delivery, cleanliness, ambiance, working with supporting departments, and meeting maintenance needs* Responsible for the hiring, coaching, issuing discipline, training, and accountability of all employees in the operation, including supporting departments* Respond to and assist with incidents/accidents, involve security for support, and complete applicable reporting; ensure departmental compliance regarding company, state/local, and Health District policies, inventory control, loss prevention, Risk Management, and security* Ensure timely and professional resolution to guest and employee-related challenges and/or concerns* Participate in ongoing training, communicate company policies and objectives, and support their implementation* Ensure employee satisfaction through recognition, career development, and organizational teamwork to uphold positive morale* Maintain efficient staffing and supply levels needed to provide superior service and maximize revenue opportunities* Implement and maintain continuous improvement initiatives to drive efficiency and growth **THE IDEAL CANDIDATE:*** Must be 21 years of age or older* High School Diploma or GED required* 2+ years of prior relevant experience required* Prior relevant experience in pool operations preferred **THE PERKS & BENEFITS:*** Wellness incentive programs to help you stay healthy physically and mentally* Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more* Free meals in our employee dining room* Free parking on and off shift* Health & Income Protection benefits (for eligible employees)* Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community **VIEW JOB DESCRIPTION:**https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=10754 Are you ready to **JOIN THE SHOW**? Apply today!