Recreation Program Aide - Front Desk

City of Lincoln; Takoma Park (MD); On-site; USD 26,000 - 32,000; Part time

Job summary

City of Lincoln is seeking a part-time, exempt staff member for a recreation center in Takoma Park, MD area. The role involves assisting customers, processing transactions, scheduling rentals, and monitoring facility usage.

Excellent communication and a professional demeanor are essential, as is the ability to work with diverse age groups. The successful candidate will use registration software, perform paperwork, and may need to attend a Defensive Driving Course.

Qualifications

• Must be 16 years of age or older.
• Valid driver’s license required.
• Certified in Bloodborne Pathogens, CPR-AED/First Aid or ability to obtain.
• Strong written and oral communication skills.

Responsibilities

• Assist customers by phone and in person.
• Process financial transactions using registration software.
• Schedule rentals and activities in the monitoring system.
• Monitor patrons and enforce center rules.
• Record attendance for activities.
• Assist with equipment and room setup and cleanup; clean equipment as needed.
• Complete required paperwork and forms.
• Attend Defensive Driving Course and drive for Recreation Department as needed.
• Other duties as assigned.

Skills

Customer service

Written communication

Computer skills

Interpersonal skills

Leadership

Physical ability

Tools

Registration software

Door monitoring system

Job description

• Base Pay $18.98 - $22.94 / Hour
• Employee Type PT Exempt

Description

Typical Duties:

Assisting with customer inquiries via phone and face-to-face interactions;

Completing financial transactions using computer registration software;

Scheduling rentals and activities in electronic door monitoring system;

Monitoring patrons and ensuring the Center rules are followed and the patron’s behavior is appropriate;

Recording attendance for activities;

Assisting with equipment and room set-up/breakdown; including cleaning equipment;

Completing required paperwork;

Attend Defensive Driving Course and drive for Recreation Department as needed;

Other duties as assigned.

Knowledge, Skills, and Abilities required to be successful are:

A professional appearance and attitude;

Ability to follow written and oral instructions;

Strong computer and writing skills;

Excellent interpersonal communication and customer service skills;

Ability to interact effectively with all age levels, abilities, and cultural backgrounds;

Ability to provide mature leadership, have fun, be flexible, and share enthusiasm;

Ability to lift 25 lbs.

The hourly wage is expected to be between $18.98 and $22.94 and will be offered at a level consistent with the experience and qualifications of the candidate. This position is not subject to membership in the AFSCME union. The position will remain open until filled and resumes will be reviewed as needed.

Requirements

Minimum Qualifications

Must be a minimum of 16 years of age;

Must have a valid drivers license;

Applicants must possess or have the ability to be certified in standard Bloodborne Pathogens, CPR-AED/First Aid certifications.