Recreation Park Facility Manager I (14423, Grade 20)

The Maryland-National Capital Park & Planning Commission; Laurel (MD); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading organization is seeking a Recreation/Park Facility Manager I to oversee operations and programs for seniors. The role involves managing facility activities, coordinating staff, and ensuring effective service delivery. Ideal candidates will have a degree in a relevant field and experience in facility management. Join a team dedicated to enhancing community engagement and providing quality recreational services.

Qualifications

• 1 year of responsible professional experience in facility management.
• Valid driver’s license required.

Responsibilities

• Manage day-to-day operations and coordinate programs for seniors.
• Recruit, train, and evaluate staff for facility programs.
• Participate in budget formulation and monitor expenditures.

Skills

Customer Service

Teamwork

Problem Solving

Education

Bachelor’s Degree in Parks and Recreation

Bachelor’s Degree in Recreation Management

Bachelor’s Degree in Facility Management

Bachelor’s Degree in Education

Bachelor’s Degree in Business Administration

Bachelor’s Degree in Physical Education

Bachelor’s Degree in Communication

Bachelor’s Degree in Leisure Services

Job description

The Maryland-National Capital Park and Planning Commission (M-NCPPC), a six-time National Recreation and Parks Association Gold Medal Award Winner is seeking aRecreation/Park Facility Manager l to fill an opening within our Special Programs Division. This position will perform day-to-day management operations duties, coordinate programs, classes and special projects, and set and evaluate program standards to assess effectiveness for Seniors 60 & better. The selected candidate must be creative, customer service oriented and able to work well in a team environment.

Please note the above salary range indicates earning potential for this position. Salary is commensurate with experience.

• Under general supervision, performs professional facility and recreation management work developing recreational programs and clases (i.e., personnel, programming, financial management, cost recovery, marketing, safety, maintenance, etc.) of the following senior activity centers: Laurel-Beltsville Senior Activity Center.

• Assists in managing a senior activity center involving the development and implementation of operational goals and procedures (e.g., hours, building security, safety) and participation in the development and management of community based and revenue generating programs. Assists in coordinating facility management on facility repairs and maintenance; and supports facility manager in reviewing operational processes and programs for improvement to increase participation and effectiveness.

• Recruits, selects, trains and evaluates contract, intermittent and volunteer staff for the facility and facility programs (e.g., drivers, trip leaders, instructors, facility and special event staff). Plans, schedules and assigns work. Evaluates work and counsels employees as directed; audits intermittent staff instructor classes and provides feedback. Direct staff supervision and recruiting, assigning and reviewing work, and administrative functions.

• Develop, implement and promote programs and leisure activities for adults 60 and better based on community needs. Provides assistance and courteous customer service to visitors; greets guests and explains rules, memberships and operations. Accepts registration for programs and collects fees, conducts facility tours.

• Participates in budget formulation and execution of facility operating and special revenue budgets; monitors and tracks expenditures for programs and projects. Controls expenditures in accordance with approved budget; provides analysis and recommends alignment of funds for annual budget submission. Updates performance measurements; provides quarterly projections to include revenues and expenditures with appropriate justifications based on operational forecast and maintenance requirements. Prepares purchase requisitions and check requests, collects fees and deposits revenues, and performs petty cash duties; tracks assets for the facility, and recommends payment of vendor invoices for services rendered or products received.

• Monitors processing and maintenance of a variety of administrative records to include payroll, employee records and timecards, cash reports, asset and equipment inventory, and monthly revenue reports. Reviews client correspondence, contracts, cancellations and refunds; uses Commission software to prepare and submit administrative reports. Solicits bids and price quotes from vendors; supervises procedures for inventory control, restocking of class and program supplies.

• Performs special project work in surrounding community on behalf of supervisor; conducts research and exchanges information with other facilities and surrounding community groups to identify new programs, methods and equipment which might be useful for facility. Serves on divisional and departmental committees to share ideas and to complete assignments and projects.

• Networks and reaches out to external user groups, conducts research; drives Commission vehicles to visit events and facilities and to meet with other managers. Attends conferences and area venue meetings to identify new industry standards and trends.

• Serve as Chair of assigned senior county-wide special events such as the Senior Health and Fitness Day, the Black History in Motion, or the Centenarian luncheon.

1. Bachelor’s Degree in Parks and Recreation, Recreation Management, Facility Management, Education, Business Administration, Physical Education, Communication, Leisure Services, or any related field.
2. One (1) year of responsible professional experience working in a facility related to parks, recreation, leisure services, or area of required specialty (e.g., arts, performing arts, tennis, aquatics, ice rinks).
3. An equivalent combination of education and experience may be substituted, which together total five (5) years.
4. Valid driver’s license in accordance with both State and Commission rules and regulations. Driver's license must be unencumbered by restrictions, revocations, suspensions or points that could limit the employee's ability to drive Commission vehicles or perform driving duties required of the position.
5. Contingent upon area of assignment, some positions in this class may require valid: (a) operating license (e.g., county pool operator, childcare license) as appropriate; (b) First Aid, CPR, and automated external defibrillator (AED) certifications; or (c) certifications as related to assignment (e.g., Lifeguard Instruction, Fundamentals of Gymnastics).
6. Pass Commission medical exam.

Class/Specification Title: Recreation/Park Facility Manager I

May be subject to medical, drug and alcohol testing.

IMPORTANT WORK CHARACTERISTICS:

1. Knowledge of, and skill in, (1) facility management; (2) recreation management; (3) leisure services, (4) event planning; (5) social and cultural programs; (6) an area of specialty (seniors 60 & better); (7) Americans with Disabilities Act (ADA)*; (8) safety and health regulations*; (9) marketing and public relations techniques; (10) cash handling procedures*; (11) budgeting procedures*; and (11) Commission organization, policies and procedures. *Typically acquired or fully developed primarily after employment in this job class.

1. Knowledge of, and skill in supervising staff including assigning or reviewing tasks, setting work schedules, and evaluating completed work.

1. Skill and ability to (1) calculate fractions, decimals and percentages; (2) organize work efficiently; (3) provide courteous customer service; (4) prepare and market promotional materials; (5) handle complaints and conflicts; (6) organize multifaceted work programs and specialized projects that require contributions of multiple employees; and (7) perform cardiopulmonary resuscitation (CPR) and First Aid and operate Automated External Defibrillator (AED)*. *Typically acquired or fully developed primarily after employment in this job class.

1. Skill in problem solving to select, organize and logically process relevant information (verbal, numerical or abstract) to solve a problem. Example includes applying principles to solve practical problems.

1. Skill in communication to understand verbal and written information (including facts, assertions and arguments), draw inferences, form hypotheses and develop logical arguments, and to express such information so that others will understand and, at times, be convinced or persuaded. Examples include reading and preparing routine reports and correspondence; and presenting information to groups of people.

1. Interpersonal skills to interact with contacts in a businesslike, customer service-oriented manner; this includes skill in establishing and maintaining effective working relationships and working as a member or a leader of a team.

1. Skill in operation of (1) general office equipment; (2) specialized equipment pertaining to area of assignment; (3) recreational equipment; (4) computer including general office software; and (6) specific enterprise software.

DIVERSITY STATEMENT:
The Maryland-National Capital Park and Planning Commission (M-NCPPC) is an Equal Opportunity Employer. We celebrate a workplace culture of diversity, equity and inclusion without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, sexual orientation, marital status, disability, genetic information, gender identity, or any other non-merit factor.

Applicants with Disabilities under the Americans with Disabilities Act.
If you require accommodations or special arrangements due to a qualifying disability, please notify the Recruitment & Selections Services Unit at the time of applications at or 301-454-1411 (Maryland Relay 7-1-1)M-NCPPC will make all efforts to reasonably accommodate you.