Recreation Manager

Montage International; New Jersey; On-site; USD 70,000 - 88,000; Full time

Job summary

Montage International is seeking a Recreation Manager at Pendry Natirar in Peapack, NJ to create personalized guest interactions and oversee ski rental processes. You will manage budgets, supervise arrivals and departures of guest equipment, and coach team members while maintaining meticulous records.

The role requires a college degree (or equivalent) and 2 years of managerial experience, with luxury hospitality being a plus.

Qualifications

• College Degree or educational equivalent preferred.
• 2 years of managerial experience.
• Luxury hospitality experience is a plus.
• Strong passion for customer service; experience handling and resolving guest concerns in a timely manner.
• Must be organized.
• Strong verbal communication skills—ability to communicate effectively with guests and vendors.
• Must be able to pass all binding indemnification test from all ski manufacturers in skier services.
• Have a vast array of knowledge about recreational activities applicable to the area.

Responsibilities

• Schedule associates.
• Oversee department cleanliness and organization.
• Ensure all standards are met.
• Handle guest complaints in a professional manner.
• Train Associates.
• Serve as a primary resource regarding local mountain conditions, weather, ski trails, lift access points, and dining options on property and around the mountain.

Skills

Customer service

Verbal communication

Organizational skills

Guest relations

Education

College degree or equivalent

Job description

## Recreation ManagerApplylocations: USA - NJ - Pendry Natirar - Peapacktime type: Full timeposted on: Posted Todayjob requisition id: R43007Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. ******If you are an internal applicant, please log into Workday and apply for your application to be considered.************Please****** **Click Here********to apply internally.*********Recreation Manager******SUMMARY***The Recreation Manager will be responsible for creating personalized guest interactions in Compass Sports, ensure the accuracy of the ski rental process, be competent in all budgetary financials, oversee arrival and departure of all guest equipment, coach Associates, and maintain proper record keeping.***ESSENTIAL FUNCTIONS**** Responsible for scheduling associates* Overseeing department cleanliness and department organization* Ensuring all standards are met* Competent handling guest complaints in a professional manner.* This person will be able to train Associates.* They will be a primary resource regarding local mountain conditions, weather, ski trails, lift access points, and dining options on property and around the mountain.***QUALIFICATIONS**** College Degree or educational equivalent preferred* 2 years of managerial experience* Luxury hospitality experience is a plus* Strong passion for customer service; experience handling and resolving guest concerns in a timely manner* Must be organized* Strong verbal communication skills-ability to communicate effectively with guests and vendors* Must be able to pass all binding indemnification test from all ski manufacturers in skier services* Have a vast array of knowledge about recreational activities applicable to the area.***PHYSICAL REQUIREMENTS***Work tasks are performed indoors and outdoors. There is no effective protection from weather. Must be able to stand and exert well-paced mobility for up to 4 hours in length. Must be able to lift up to 60 lbs. on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 250 lbs frequently. Must be able to bend, stoop, squat and stretch to fulfill ski equipment handling tasksThe pay scale for the Recreation Manager position ranges from $70,077 to $87,596. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and may include other factors, that Montage reasonably expects to pay for the position. Please let us know if you have any questions.*In the United States we are proud to be an**EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-**employment substance abuse testing.*