Recreation Host - Makai Pool (Full-time)

The-Club-At-Kukui; Koloa (HI); On-site; USD 31,000 - 36,000; Full time

Benefits offered by this job

Group life insurance

AD&D insurance

Employee benefits: paid time off

Job summary

The Club at Kukui'ula is seeking a Recreation Host for Makai Pool to greet members and guests, provide exceptional service, and maintain a pristine pool environment.

The role emphasizes a charismatic, welcoming demeanor, assisting with pool services, opening/closing duties, and contributing to diverse club programming and activities as needed. Previous hospitality experience is a plus.

Qualifications

• Excellent interpersonal skills with members and guests.
• Reliable, punctual, and able to work a flexible schedule incl. weekends/holidays.
• Prior customer service or hospitality experience is a plus.
• Ability to work outdoors in varying weather conditions.
• Strong communication and a friendly, professional demeanor.
• Able to coordinate calendar events and offer personalized services.

Responsibilities

• Maintain cleanliness of pool decks, beach area, furniture, and surrounding areas during shift.
• Set up pool furniture, umbrellas, and equipment daily; secure items at close; rake beach at close.
• Run routine visual checks on pool conditions and report issues to management.
• Stock towels, sunscreen stations, and guest amenities.
• Respond to member needs courteously and escalate concerns when needed.

Skills

Interpersonal skills

Reliability/Punctuality

Customer service

Outdoor work

Communication skills

Calendar event coordination

Job description

Career Opportunities with The Club at Kukui'ula

A great place to work.

Careers At The Club at Kukui'ula

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Role Overview

The Recreation Host - Makai Pool position at The Club at Kukui'ula serves as a point of contact for club members and guests upon their arrival at the pool. This position is also responsible for providing exceptional service to club members and guests while maintaining a clean, safe, and welcoming pool environment. The position ensures the pool deck, furniture, and recreational areas are consistently maintained to the highest standards and supports the overall member and guest experience through attentive and professional service.

This role requires a charismatic and welcoming demeanor while assisting with pool services, opening and closing duties, and facility maintenance. The Recreation Host - Makai Pool plays a dynamic role by contributing to various club programs and activities as necessary. These offerings are presented as both scheduled calendar events and personalized booked services, enhancing the experience for members and guests.

Key Responsibilities

• Maintain cleanliness of pool decks, beach area, furniture, and surrounding areas throughout each shift.
• Set up and arrange daily the pool furniture, umbrellas, and equipment; store items properly at close, rake the beach at close.
• Perform routine visual checks of pool conditions and report maintenance issues to the Manager promptly.
• Stock and organize towels, sunscreen stations, and other guest amenities.
• Respond to member needs and requests courteously, escalating concerns to management when appropriate.

Qualifications

• Excellent interpersonal skills, greet members and guests with a charismatic and welcoming attitude
• Reliable, punctual, and able to work a flexible schedule including weekends, holidays, and evenings during peak season.
• Prior customer service or hospitality experience a plus
• Ability to work outdoors in varying weather conditions for extended periods
• Strong communication skills and a friendly, professional demeanor
• Flexibility to actively participate in diverse club programming and activities
• Ability to coordinate calendar events and offer personalized services

Requirements

• Adequate physical fitness to manage the demands of an outdoor, fast-paced role
• Demands continuous physical presence and walking large pool areas all day
• Comfortable working near and around water
• Strong teamwork and service orientation
• Effective communication with both members and colleagues
• Capability to collaborate across multiple departments
• Preferred background in an active lifestyle with a passion for engaging with Members and Guests.

Salary Range

$22.31 to $26.25 USD hourly

We are not a team because we work together. We are a team because we respect, trust and care for each other. The Club at Kukui`ula offers an amazing selection of employee benefits. Majority of benefits are provided to our employee team members for FREE.

• GROUP LIFE INSURANCE
• ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE