Recreation Coordinator I - Part-Time – Premier Sports Campus

Manatee County Government; Florida; On-site; USD 28,000 - 36,000; Full time

Job summary

Manatee County Government invites applications for a front desk/rec support role at Premier Sports Complex North in Lakewood Ranch, FL. You will handle in-person customer service, registrations, rentals, and roster management while assisting with daily programs and safety procedures.

The position requires strong communication, cash handling, and reliability, with CPR/First Aid certified or obtainable within 30 days. A valid Florida license is required within 30 days.

Qualifications

• High school diploma or equivalent required.
• One year of work experience in recreation or related area.
• CPR and First Aid certifications required or obtained within 30 days of hire.
• Level 2 Background check if role supervises children within 30 days.
• Valid Florida driver's license within 30 days of hire.
• Associates degree in recreation, education, business, public administration, or related field desirable.
• Front desk duties include customer service and cash handling; able to answer high-volume calls.

Responsibilities

• Front desk duties including in-person customer service, cash handling, and high-volume phone queues.
• Assist with patron registrations, facility rentals, and activity rosters.
• Assist with recreation program operations, events, and maintenance support.
• Support reporting, data analysis, and daily administrative tasks.
• Participate in community outreach and ensure excellent customer service.

Skills

Customer service

Cash handling

Communication

Education

High school diploma or equivalent

Associates degree desired

Job description

Work Location: Premier Sports Complex North, 5895 Post Boulevard, Lakewood Ranch, Florida 34211

Work Hours: Up to 27 hours per week, Monday - Sunday, 7:00 am - 9:00 pm

Expected Starting Hourly Range: $20.68 - $25.84

Assists with operations and activities of assigned recreation program area. Areas of assignment include Athletics, Fitness, Youth Camps, Recreation/Racket Center, custodial support and maintenance, and special events. Assists with a wide variety of events, classes, and programs. Ensures program facilities are properly maintained.

Employment screenings, as outlined in the Personnel Policy, Rules, and Procedures Manual, will be conducted in compliance with applicable federal and Florida Laws.

Working Conditions

The work environment may include exposure to high noise levels while performing certain essential job functions. The position requires the ability to lift and move objects weighing up to 50 pounds independently and up to 100 pounds with assistance, with or without reasonable accommodation. Work may involve strenuous physical activity under varying climatic conditions and in both indoor and outdoor environments. Work may involve varying and adverse weather conditions including rain, extreme heat and humidity, and long exposure to sunlight. Traverses uneven or slippery surfaces. High noise environment while performing certain responsibilities. Periodically required to drive county vehicles as part of the duties of the job. Able to climb and descend equipment and ladders. Able to bend, stoop, crawl, and reach. Position requires visual acuity and depth perception, as well as ability to hear and identify sounds. Occasional high stress situations that may involve angry or frustrated citizens. Regularly required to work other than normal business hours including nights, holidays, and weekends.

Essential Functions

These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from a position.

Front Desk

Job consists of in person customer service, cash handling and answering a high volume of phone calls. You will be trained on racquet complex maintenance and may be asked to assist from time to time but wouldn't be a daily assignment. Some manual, outdoor work, occasionally. Shifts may also be held at our Walton Racquet Center performing similar duties.

Assists with diversified recreation programs and services for all ages in accordance with community needs.

Assists patrons with facility and program registration. Collects fees. Processes registrations and generates activity rosters.

Assists with recreation facility rentals. Provides tours and information to prospective renters. Implements details outlined in rental agreements, as assigned.

Responds to questions and concerns from patrons. Identifies issues and resolves problems or refers to supervisor as appropriate.

Participates in community outreach efforts to promote recreation programs and stimulate interest.

Provides excellent customer service at all times.

Strictly adheres to safety procedures to protect self, co-workers, volunteers, and the general public. Maintains order and safety in crowded and noisy environments.

Assists with daily, monthly, and annual maintenance of facilities.

Assists management with reporting and data analysis.

Attends job-specific training classes as assigned by supervisor.

Performs other related duties as assigned, including participation in emergency or disaster response activities, as required and consistent with the employee’s qualifications, essential job functions, and applicable federal and Florida law.

High school graduate or equivalent.

One (1) or more years of work experience in recreation or a field related to area of assignment.

Community CPR and First Aid certifications required or must be obtained within 30 days of hire.

If assigned to a role that will supervise children, a Level 2 Background check is required within 30 days of hire.

If assigned to the fitness program, personal training certification required within six (6) months of hire.

If assigned to the front desk, customer service and cash handling experience required.

Valid driver's license required with valid Florida driver license required within 30 days of hire.

Equivalent combinations of education, training, and experience may be considered in meeting the minimum qualifications for this position.

Associates degree in recreation, education, business, public administration, or related field desired.

Knowledge, Skills, and Abilities

Able to comprehend and follow oral and written instructions. Organizes own work and completes tasks within assigned time frames. Able to resolve routine situations and problems.

Basic knowledge and understanding of the methods and techniques of planning, evaluating, and implementing recreation programs, services, and activities, especially as related to area of assignment.

Good knowledge and understanding of all safety practices and procedures related to area of assignment.

If required by area of assignment, basic knowledge and understanding of cash management, accounting, and record-keeping techniques.

If assigned to Recreation/Racket Center, basic knowledge and understanding of the maintenance of clay tennis courts.

General knowledge and understanding of regulatory compliance necessary to successfully perform job duties.

General knowledge and understanding of computer applications and software programs required to perform job duties.

Good written and verbal communication skills and interpersonal skills to be able to interact professionally and effectively with co-workers, management, volunteers, the general public, and other stakeholders. Able to communicate routine information.

Capable of working under moderate supervision.