Recreation Center Guest Services Specialist

City of New Braunfels; United States; On-site; USD 20,000 - 25,000; Full time

Job summary

City of New Braunfels’ DAS REC, New Braunfels Recreation Center, seeks friendly staff to assist in aquatics facilities and programs under general supervision, focusing on customer satisfaction and safety. You will handle front desk tasks, registrations, and payments; promote programs and events; help maintain clean facilities; and provide courteous service to guests.

Must be at least 16 years old; one year of customer service preferred; ability to work flexible hours and a multi-location

Qualifications

• Must be sixteen years of age and have at least 1 year customer service/public interaction experience.

Responsibilities

• Assist in delivering high quality and consistent programs and services to the community.
• Maintain facilities to ensure a safe condition and meet community needs; comply with city policies and laws.
• Promote departmental programs and city-wide events; assist in setup.
• Answer incoming calls and provide program information; greet guests and provide courteous service.
• Assist in front desk activities including cash, check, and credit card transactions; operate registration system.
• Assist in meeting sales goals for memberships, personal training, and class registrations.
• Maintain a clean recreation center environment and support Kinder Care area as needed.

Skills

Customer service

Public interaction

Job description

City of New Braunfels’ DAS REC, New Braunfels Recreation Center, seeks friendly staff to assist in aquatics facilities and programs under general supervision, focusing on customer satisfaction and safety. You will handle front desk tasks, registrations, and payments; promote programs and events; help maintain clean facilities; and provide courteous service to guests.

Must be at least 16 years old; one year of customer service preferred; ability to work flexible hours and a multi-location