Guest Services Associate – Recreation Center Front Desk

The City of New Braunfels; New Braunfels (TX); Sur place; USD 20 000 - 25 000; Temps partiel

Résumé du poste

The City of New Braunfels' DAS REC, New Braunfels Recreation Center, seeks friendly team members to support aquatics programs, assist guests, and maintain safe facilities.

Under general supervision, you’ll handle front desk operations, process transactions, promote programs, and provide excellent customer service. Must be 16+, available evenings and weekends; training provided; equal opportunity employer.

Qualifications

• Must be sixteen (16) years of age; and one (1) year customer service/public interaction experience preferred.
• Strong customer service skills and ability to handle cash transactions.
• Effective communication and ability to work with the public in a recreation setting.
• Ability to respond to emergencies and maintain safety in aquatics areas.

Responsabilités

• Assist in ensuring customer satisfaction and safety for guests at aquatics facilities.
• Operate front desk, process transactions (cash, check, credit), and registrations.
• Provide program information in person and by phone; greet guests courteously.
• Promote departmental programs, events, and memberships; maintain cleanliness of the center.
• Support Kinder Care area and assist as needed; respond to emergencies using available resources.

Connaissances

Customer service

Cash handling

Communication

Problem solving

Public interaction

Emergency response

Formation

Minimum age 16

Outils

Cash register system

Registration software

Description du poste

The City of New Braunfels' DAS REC, New Braunfels Recreation Center, seeks friendly team members to support aquatics programs, assist guests, and maintain safe facilities.

Under general supervision, you’ll handle front desk operations, process transactions, promote programs, and provide excellent customer service. Must be 16+, available evenings and weekends; training provided; equal opportunity employer.