Recreation Center Assistant Supervisor

Auroragovblog; Aurora, Northern (CO, KY); Hybrid; USD 55.000 - 68.000; Vollzeit

Zusammenfassung

The City of Aurora's Recreation Center for Active Adults is seeking an Assistant Supervisor to oversee daily operations, assist customers, and manage registrations and transactions.

You will supervise staff, balance financials, ensure safety, and support programs and events. A Bachelor's degree, 3 years of experience, and 1 year supervisory experience are required; CPR/AED/First Aid within 6 months. Salary ranges from $54,564 to $68,205 annually.

Qualifikationen

• A Bachelor's Degree in a related field is required.
• 3 years of experience in recreation center operations or related field.
• 1 year of supervisory experience.

Aufgaben

• Recruit, supervise, and coach staff; document actions per procedures.
• Manage registrations, memberships, and facility rentals.
• Balance cash drawers and prepare end-of-shift reports and deposits.
• Open/close facilities and ensure readiness, cleanliness, and safety.
• Respond to emergencies and provide program support as needed.

Kenntnisse

Customer service

Communication

Planning and scheduling

Organizational skills

Conflict resolution

Time management

Data entry

Ausbildung

Bachelor's degree in related field

Tools

Recreation software

POS system

MS Office Suite

Jobbeschreibung

## Recreation Center Assistant SupervisorApply: Aurora Ctr for Active Adults: Full time: Posted Today: End Date: October 26, 2026 (16 days left to apply): JR109393**JOB LOCATION**30 Del Mar Cir Aurora, Colorado 80011-8256**City of Aurora, Colorado**It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: **Integrity**, **Respect, Professionalism**, and **Customer Service**, and we welcome all who share these values to apply. Why Work for Aurora?* Make a difference in the lives of real people every day* Diverse community* Competitive total compensation package* Well-Funded General Employees Retirement Plan* Light rail station minutes away* On-site fitness center and overall employee well-being programs Internal educational programs to assist with career advancement* Access to innovation workspaces**PRIMARY DUTIES & RESPONSIBILITIES***The city of Aurora's Parks, Recreation and Open Space (PROS) Department's mission is to encourage active lifestyles and create healthy environments for people, nature and community.* *The award-winning operation consists of seven divisions (Golf, Open Space and Natural Resources, Parks Operations, Planning, Design and Construction, Recreation, Business Services and Communications) that collectively manage more than 8,000 acres of open space, 100+ parks, 180+ athletic fields, over 100 miles of trails, three nature centers, two reservoirs, five recreation centers, five golf courses, indoor and outdoor aquatic facilities and one of Colorado's largest municipal urban forestry programs.* *Aurora PROS is committed to delivering exceptional public service while being responsible stewards of its diverse system of parks, programs, natural resources and amenities that enhance the daily quality of life for Aurora residents.* **The hiring salary for this role is $54,564 - $68,205 annually****Salary to be commensurate with experience.** *The deadline to submit applications is October 25, 2026. The City of Aurora will conduct ongoing application screenings on a first-come, first-served basis; once we determine we have a qualified pool of applicants, this position may close quickly and without notice.* **Position overview:**Recreation Center Staff ensure the facility is welcoming, safe, and efficient by assisting customers, managing registrations and transactions, maintaining clean spaces, and supporting programs and events. This role supervises staff and daily operations to ensure consistent, high‐quality service. PRIMARY DUTIES & RESPONSIBILITIES* Recruit, select, assign, and supervise staff; provide ongoing coaching and administer appropriate discipline fairly and consistently, documenting actions per city procedures* Maintain clear, timely communication with customers, staff, and supervisors, including sharing updates, concerns, and important operational information* Provide friendly, professional service by greeting customers and responding to inquiries regarding programs, facilities, and services in person, by phone, and in writing* Educate customers about facility rules and safety procedures and ensure compliance* Resolve customer concerns, routine problems, and complaints; escalate issues as needed* Operate POS/recreation software, including tasks such as account management, registrations, memberships, and facility rentals* Handle financial transactions* Balance cash drawers and prepare end-of-shift reconciliation and deposit logs* Secure deposits, report discrepancies, and follow cash-handling procedures* Prepare operational or shift reports* Supervise program registration, membership, and attendance tracking* Manage logistics for facility rentals, including tours and facility rental agreements* Monitor inventories and purchase approved supplies* Oversee chemical storage and recordkeeping* Provide program support as needed, including assuming duties when required* Assist with setup, teardown, and equipment organization* Maintain knowledge of policies and procedures* Responds to emergencies* Perform routine cleaning and light janitorial duties* Open and close facilities following established checklists; ensure readiness, cleanliness, and safety* Perform other duties as assignedThe listed primary duties and responsibilities are not a comprehensive list of expectations for the job. Duties and responsibilities may change at any time with or without notice. **MINIMUM QUALIFICATIONS & WORKING CONDITIONS**An equivalent combination of education, training, and experience that demonstrates the required knowledge, skills, and abilities may be considered. **Education:*** Bachelor's Degree in a related field **Experience:*** 3 years of experience in recreation center operations or a related field* 1 year of supervisory experience **Knowledge:*** Knowledge of business English, spelling, and math* Customer service best practices* Personal computers and related software applications **Skills:*** Computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel)* Strong customer service* Accurate data entry* Conflict resolution* Problem solving* Organizational and time management* Planning and scheduling **Abilities:*** Establish and maintain effective working relationships with employees, citizens and elected officials* Communicate effectively both verbally and in writing* Handle sensitive situations with tact and diplomacy* Perform effectively in fast-paced and high-pressure environment* Maintain accurate records, prepare reports as needed* Understand, interpret and apply applicable rules, regulations and policies* Motivate staff, create a positive work environment, and hold staff accountable for achieving goals and developing their skills **Licenses and Certifications Required:*** CPR/AED & First Aid within the first 6 months of hire **WORKING CONDITIONS*** When a local announcement of emergency or disaster is declared by the city, all city of Aurora employees may be required to work as essential personnel. **Physical Demands:*** Moderate physical work that involves moving no more than 50 pounds with or without assistance at a time* May require occasional pushing, pulling, bending and stooping* Occasional lifting, carrying, walking and standing for extended periods* Frequent hand/eye coordination to operate computer keyboard and office equipment* Clear vision to read and interpret reports, computer data and other written material* Frequent speech communication and hearing to maintain communication with employees and citizens **Work Environment:*** Works primarily in a clean, comfortable environment; requires offsite work at various recreational facilities, public buildings and/or parks; works both indoors and outdoors in varying types of weather **Equipment Used:*** Standard office equipment including personal computers* Equipment common to recreation functions* Janitorial items and equipment such as mops, brooms, and chemicals The city of Aurora will implement furlough days (unpaid days off) for most employees in 2026. The scheduled furlough dates are January 16, April 10, July 2, and December 24.**For Veterans preference:** Please show all of your employment history, including military service and related documentation (DD214) on the application. The City of Aurora is an equal opportunity employer. We are required by state and federal agencies to keep certain statistical records on applicants. It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission. **Despite the changes in Colorado law, the City of Aurora maintains a drug-free workplace. A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired.**