Recreation Assistant: Public Programs & Events

U.S. Army MWR; Augusta (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

U.S. Army MWR at Fort Gordon is seeking staff to ensure high-quality patron service and safety in recreational facilities. Responsibilities include helping patrons with equipment, providing safety instructions, and guiding them through classes and events.

The position involves planning and supporting special events, resolving customer inquiries, and potentially guiding other staff. It requires flexibility, including nights, weekends, and holidays.

Qualifications

• Work experience which involved dealing with the general public.

Responsibilities

• Circulates among patrons to assure service is satisfactory; receives and resolves customer complaints; provides information and general instructions on the use of equipment, facilities and machinery.
• Assists patrons in use of the facility by checking out equipment, providing safety instruction, demonstrating new equipment, teaching classes, etc.
• Plans, conducts, publicizes and arranges support for special events, social activities, tournaments and related functions.
• May provide work guidance to other staff.
• Performs other duties as assigned.

Skills

Customer service

Job description

U.S. Army MWR at Fort Gordon is seeking staff to ensure high-quality patron service and safety in recreational facilities. Responsibilities include helping patrons with equipment, providing safety instructions, and guiding them through classes and events.

The position involves planning and supporting special events, resolving customer inquiries, and potentially guiding other staff. It requires flexibility, including nights, weekends, and holidays.