Recreation Assistant - Pearl Harbor Bowling Center

Navy MWR; Honolulu (HI); On-site; USD 48,000 - 64,000; Full time

Job summary

Navy MWR in Honolulu, HI is seeking a Community Recreation Assistant to support a broad range of activities for Sailors and their families. The role involves coordinating special events, providing recreation information, and assisting with daily operations of the Community Recreation program.

You will work under the Community Recreation Manager, interact with customers and command leadership, maintain records, and help ensure safe, enjoyable leisure opportunities across indoor and outdoor

Qualifications

• Combination of experience related to customer service and or recreation activity based functions.
• Ability to organize, plan, administer special events and entertainment activities.
• Must be able to communicate effectively, both orally and in writing.
• Knowledge of goals, principles, techniques and procedures used in organizing, planning and conducting leisure time activities.
• Knowledge of the Navy MWR mission and the scope of Community Recreation activities.
• Knowledge of the functions, procedures, and operations of recreation activities.
• Must have strong customer service skills.
• Ability to maintain records, compile data for reports, and research recreation topics for customers.
• Ability to follow oral and written instructions.
• Knowledge of computers, office procedures and print production.

Responsibilities

• Assist the Community Recreation Manager in planning, organizing, administering, and managing all areas of Community Recreation.
• Deliver recreation information and services to Sailors and their families.
• Interact with customers and Command leadership to meet needs and assess interests.
• Coordinate and support special events, trips, and group activities.
• Maintain records and compile data for reports as required.

Skills

Customer service

Event planning

Written and oral comms

Leisure activities knowledge

Record keeping

Computers/office procedures

Tools

MS Office

Job description

Performs a variety of duties in support of the Morale, Welfare, and Recreation (MWR) Community Recreation program that may include special events, recreation information/resources, command events, visiting ships or fleet support, community events, trips, tours, outings, party and picnic rental equipment, resale tickets, recreational green space management, bowling, Library, Liberty, grab-n-go, movies, and outdoor recreation. Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.

KNOWLEDGE REQUIRED BY THE POSITION

• Combination of experience related to customer service and or recreation activity based functions.
• Ability to organize, plan, administer special events and entertainment activities.
• Must be able to work independently, make sound decisions and have the ability to communicate effectively, both orally and in writing.
• Knowledge of the goals, principles, techniques and procedures used in organizing, planning and conducting leisure time activities.
• Knowledge of the Navy MWR mission and the entire scope of Community Recreation activities and their suitability for individuals, groups, ages and interests.
• Knowledge of the functions, procedures, and operations of recreation activities.
• Must have strong customer service skills.
• Ability to maintain records, compile and organize data for reports, and perform research on recreation topics for dissemination to customers.
• Ability to follow oral and written instructions.
• Knowledge of computers, office procedures and print production.

SUPERVISORY CONTROLS

Works under direct supervision of the Community Recreation Manager. The supervisor sets general overall program and management objectives, but the employee is expected to carry out assignments independently. Works under general supervision, following established policies and procedures. Supervisor issues general instructions and explains how work is to be completed. Refers to supervisor or higher grade leadership about problems and actions requiring deviation from established procedures. Supervisor spot checks work for adherence to established methods and procedures.

GUIDELINES

Guidelines consist of Department of Defense (DoD), Commander, Navy Installations Command (CNIC), Navy Region and Installation instructions, policies and standard operating procedures (SOPs), security regulations, safety procedures, and established practices. Both written and oral guidelines are specific, complete, and apply to work assignments.

COMPLEXITY

The varied nature of the program offerings, facilities and customer recreational interests requires a diverse collection of knowledge, skills and abilities. The incumbent will be trained in program standards and is expected to have knowledge of the Community Recreation program. The incumbent will often be required to work directly with customers, supervisors and contacts from other departments to obtain answers to questions, or to handle situations.

SCOPE AND EFFECT

The purpose of this position is to assist the Community Recreation Manager who plans, organizes, administers, and manages all areas of Community Recreation in an effective manner. This position assists in the delivery of Community Recreation services by developing lifelong leisure skills and socialization activities to promote wholesome and active lifestyles for Sailors and their families. The services provided by the Recreation Assistant in daily contact with customers and Command leadership provide a positive influence which is integral to the success of Community Recreation program execution. The overall scope of the position reaches all active duty personnel, families, retired and DoD personnel in the delivery of recreational information and services which contribute to a positive quality of life.

PERSONAL CONTACTS

Contacts consist of MWR/N9 staff, fire and safety personnel, command officials, vendors, community recreation agencies, and customers in support of the Community Recreation program.

PURPOSE OF CONTACTS

The purpose of contacts is to provide and exchange information, comply with policy and directives, insure program meets the needs of the customers and assess interests of patrons for MWR programs.

PHYSICAL DEMANDS

Work may require considerable physical exertion while instructing or guiding participants in a variety of activities. Work may require sitting, walking, long periods of standing, bending and lifting of moderate heavy items up to 40 pounds, occasionally required to lift heavier items. Work may require lifting items such as papers, books, rental equipment, and athletic equipment. Work may require working outside for special events or leading outdoor outings or group trips.

WORK ENVIRONMENT

Work is performed both indoors and outdoors, without a fixed schedule. Administrative work is performed in a normal office setting.

OTHER REQUUIREMENTS

Irregular working hours may be required to include early shift, late shift, evenings, weekends and holidays when the need arises.

CONDITIONS OF EMPLOYMENT

Must have or be able to obtain within 90 days of being placed in the position, and maintain a valid state drivers' license in order to transport patrons off-base. Must be C.A.R.E (Controlling Alcohol Risks Effectively) trained, hold an Emergency First Responder (EFR) or CPR First Aid certification, and hold a current Food Handler certification, upon being placed in the position OR be able to obtain these trainings/certifications within 90 days of being placed in the position.