Recreation Assistant (Part-Time)

City of Round Rock; Round Rock (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

City of Round Rock seeks a part-time Recreation Assistant for the Clay Madsen Recreation Center. The role focuses on customer service, facility operations, and basic clerical duties. The schedule includes Saturdays 10:00 a.m. – 7:00 p.m., Sundays 10:00 a.m.

– 6:00 p.m., and 10 additional hours during the week. Experience in customer service and cash handling is preferred. A High School Diploma or equivalent is required, with a Texas Driver’s license preferred.

Qualifications

• High School Diploma or equivalent.
• Customer service and cash handling experience preferred.

Responsibilities

• Provide customer service in a fast, friendly, and professional manner.
• Participate in daily operations of the assigned facility including cleaning, organizing, and inventory monitoring.
• Respond to requests for information and resolve issues from the general public.
• Process registrations, memberships, and facility reservations, including basic bookkeeping tasks.
• Handle cash, balance registers, and maintain accurate monetary records.
• Assist with pre-event and post-event activities and setup/cleanup.

Skills

Customer service

Cash handling

Safety awareness

Education

High School Diploma or equivalent

Job description

Description

Under close supervision, the Recreation Assistant provides customer service to patrons and perform s routine problem resolution in assigned location . This position will be located at the Clay Madsen Recreation Center and the schedule will be Saturdays 10:00 a.m. - 7:00 p.m., Sundays 10:00 a.m. - 6:00 p.m. and 10 additional hours during the week.

Description

Under close supervision, the Recreation Assistant provides customer service to patrons and perform s routine problem resolution in assigned location . This position will be located at the Clay Madsen Recreation Center and the schedule will be Saturdays 10:00 a.m. - 7:00 p.m., Sundays 10:00 a.m. - 6:00 p.m. and 10 additional hours during the week.

Posted pay range is the starting salary. Pay rate offered is based on experience.

Examples of Duties

• Provide customer service in a fast, friendly, and professional manner.
• Participate s in daily operations of assigned facility which may include organizing, cleaning and sanitizing work area and public areas; monitoring and maintaining inventory and supplies.
• Responds to requests for information, complaints, and/or other related issues from the general public .
• Prepares a variety of paperwork, rosters, reports, and simple statistics related to daily activities.
• Operate cash registering, balance cash register, complet e receipts, handl e cash, ensure cash drawers and deposits are property accounted for after each shift ; Maintain security of cash and keep accurate records of monies and transactions .
• Attends in-service trainings and maintains required certifications.
• Receives and processes recreation program registrations, memberships, and facility reservations, which involves routine bookkeeping activities, which may include: processing refunds; printing membership cards and day passes; processing class transfers; and/or, performing other related activities.
• Assists with pre-event and post-event activities which may include event setup, painting and decorating, purchasing supplies, design and creation of ideas and themes, cleanup and reorganization, props and decoration storage, and monitor and maintain inventory and supplies.
• Participates in the daily operations of assigned facility which may include: distributing and collecting gaming equipment within applicable facilities; setting up facilities for classes.
• Assists with event day operations which may include cash handling, beverage and giveaway distribution and leading community activities.
• Performs a variety of clerical activities in support of office operations, which may include: inputting information into databases; preparing promotional flyers and related items; answering phones; filing; maintaining calendar of events; entering information into databases, websites, and/or other applicable tracking system; and/or, performing other related activities.
• Monitors patrons utilizing recreation facilities. Identifies and resolves potentially hazardous situations. Exercises diligence in maintaining safety for all members and guests. Performs emergency service by rescue, respond, and first aid in all situations throughout the facility as necessary.

Experience And Training

• High School Diploma or equivalent.
• No previous work experience required. C ustomer service and cash handling experience preferred.

Certificates And Licenses Required

• Valid Texas Driver’s License preferred.
• Depending on area of assignment: must hold a Shallow Water Lifeguard Certification or obtain the certification within 30 days of hire.