Recreation Assistant (Part-Time)

City of Round Rock, TX; Round Rock (TX); On-site; USD 26,000 - 36,000; Full time

Job summary

City of Round Rock, TX is seeking a Recreation Assistant to provide customer service at the Baca Center near downtown Round Rock. Evening and weekend shifts, under close supervision.

You will support daily operations, process registrations and reservations, handle cash, and assist with events. A high school diploma is required; no prior experience needed.

Qualifications

• High School Diploma or equivalent.
• No previous work experience required.
• Customer service and cash handling experience preferred.
• Valid Texas Driver’s License preferred.

Responsibilities

• Provide customer service in a fast, friendly, and professional manner.
• Assists daily facility operations: organizing, cleaning, inventory and supplies.
• Respond to requests, complaints, and information needs from the public.
• Prepare rosters, reports, and simple statistics for daily activities.
• Operate cash register; balance cash; manage receipts and deposits.
• Attend in-service trainings and maintain required certifications.
• Process registrations, memberships, and reservations; handle refunds and transfers.
• Assist with pre-event and post-event tasks: setup, decorations, supplies, inventory.
• Set up facilities for classes and distribute/collect equipment.
• Support event-day operations: cash handling, beverages, and activities.
• Perform clerical duties: data entry, calendars, phones, and records.
• Monitor safety and provide basic first aid when necessary.

Skills

Customer service

Cash handling

Public interaction

Problem solving

Education

High School Diploma or equivalent

Tools

Cash register system

Job description

Under close supervision, the Recreation Assistant provides customer service to patrons and perform s routine problem resolution in assigned location. The shifts for this position will be in the evenings and weekends and will be located at the Baca Center near downtown Round Rock.

Posted pay range is the starting salary. Pay rate offered is based on experience.

• Provide customer service in a fast, friendly, and professional manner.

• Participates in daily operations of assigned facility which may include organizing, cleaning and sanitizing work area and public areas; monitoring and maintaining inventory and supplies.

• Responds to requests for information, complaints, and/or other related issues from the general public.

• Prepares a variety of paperwork, rosters, reports, and simple statistics related to daily activities.

• Operate cash registering, balance cash register, complete receipts, handle cash, ensure cash drawers and deposits are property accounted for after each shift; Maintain security of cash and keep accurate records of monies and transactions.

• Attends in-service trainings and maintains required certifications.

• Receives and processes recreation program registrations, memberships, and facility reservations, which involves routine bookkeeping activities, which may include: processing refunds; printing membership cards and day passes; processing class transfers; and/or, performing other related activities.

• Assists with pre-event and post-event activities which may include event setup, painting and decorating, purchasing supplies, design and creation of ideas and themes, cleanup and reorganization, props and decoration storage, and monitor and maintain inventory and supplies.

• Participates in the daily operations of assigned facility which may include: distributing and collecting gaming equipment within applicable facilities; setting up facilities for classes.

• Assists with event day operations which may include cash handling, beverage and giveaway distribution and leading community activities.

• Performs a variety of clerical activities in support of office operations, which may include: inputting information into databases; preparing promotional flyers and related items; answering phones; filing; maintaining calendar of events; entering information into databases, websites, and/or other applicable tracking system; and/or, performing other related activities.

• Monitors patrons utilizing recreation facilities. Identifies and resolves potentially hazardous situations. Exercises diligence in maintaining safety for all members and guests. Performs emergency service by rescue, respond, and first aid in all situations throughout the facility as necessary.

• High School Diploma or equivalent.

• No previous work experience required. Customer service and cash handling experience preferred.

• Valid Texas Driver’s License preferred.