Recreation Assistant NF-02

U.S. Army MWR; Augusta (GA); On-site; USD 42,000 - 54,000; Full time

Job summary

U.S. Army MWR at Fort Gordon (Family and Morale, Welfare and Recreation - Business Operations Division) seeks a customer-focused professional to assist patrons, provide information, and support events.

This role requires interaction with the public and the ability to manage equipment use and safety instructions. Responsibilities include addressing inquiries, resolving complaints, and helping plan social events and activities.

Qualifications

• Work experience which involved dealing with the general public.

Responsibilities

• Circulates among patrons to assure service is satisfactory and resolves complaints.
• Assists patrons in use of facility equipment, instructs safety procedures, demonstrates new equipment, and may teach classes.
• Plans and publicizes support for events, social activities, tournaments and related functions.
• May provide work guidance to other staff.
• Performs other duties as assigned.

Skills

Public interaction

Customer service

Job description

Summary

This position is located at Fort Gordon - Family and Morale, Welfare and Recreation - Business Operations Division.

Note

If claiming Current/Former NAF or APF Employee preference, you are required to submit a copy of your personnel action (DA Form 3434 or SF-50) with your supporting documents to be eligible for this preference.

Eligibility

This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. United States (U.S.) Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. territory for three (3) or more continuous years immediately preceding the start of Federal affiliation.

Duties

• In a patron usage facility, circulates among patrons to assure service is satisfactory; receives and resolves customer complaints; provides information and general instructions on the use of equipment, facilities and machinery.
• Assists patrons in use of the facility by checking out equipment, providing safety instruction, demonstrating new equipment, teaching classes, etc.
• Plans, conducts, publicizes and arranges support for special events, social activities, tournaments and related functions.
• May provide work guidance to other staff.
• Performs other duties as assigned.

Requirements

Conditions of employment

• Direct Deposit and Social Security Card is required.
• Meet qualification/eligibility/background requirements for this position.
• Satisfactorily complete an employment verification (E-Verify) check.
• Subject to satisfactory completion of all pre-employment checks in accordance with AR 215-3, para.2 to include a Tier 1 background investigation.
• Males born after 12-31-59 must be registered or exempt from Selective Service, see: www.sss.gov.
• Position, duty hours, location and/or activity are subject to change based on mission requirements.
• Must be available nights, weekends and holidays.

Qualifications

Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position.

A Qualified Candidate Must Possess The Following

Work experience which involved dealing with the general public.

Education

This job does not have an education qualification requirement.

Additional information

Area Of Consideration

• The Area of Consideration for this vacancy announcement is worldwide. (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates are included in the area of consideration.)

Pay-Band (NF or CY) Allowances and Differential

• This is a pay-banded position.
• Sunday premium pay may be authorized by the Garrison Commander. If authorized, only regular (full-time, part-time, limited tenure and seasonal) employees may be paid Sunday premium pay. When authorized, Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday). Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday).
• Night differential may be authorized by the Garrison Commander. When authorized, night differential will be paid at the rate of 10% basic rate for hours of non-overtime work performed between 1800-0600.

Important Information Regarding Access to Certain Federal Facilities

Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, Ml, MN, NY, or VT. See https://www.tsa.gov/real-id for details.

Your Application may be Considered for Multiple Opportunities

After you apply, your application remains valid for 90 and may be referred to hiring officials as new vacancies arise. Additional referrals may occur for up to 90 days after the closing date.

Discover Your Path to Success

Before you apply, take a moment to explore our Applicant Information Kit, your go-to guide for understanding our hiring processes and making your application stand out. Inside you will find helpful tips, insights, and everything you need to feel confident and prepared.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more. Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities.

Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. Some flexible employees may also be eligible to receive health insurance.

Review our benefits

Review our benefits

Required Documents

• Federal agencies are required to limit resumes to two pages or less and it must support the general or specialized experience described in this announcement. Resumes must adhere to the two-page limit and must be legible so they can be reviewed for eligibility, minimum qualifications, and other position requirements listed in this job opportunity announcement. For additional information on the two-page resume limit, refer to: https://www.opm.gov/policy-data-oversight/hiring-information/merit-hiring-plan-resources/applicant-guidance-on-the-two-page-resume-limit/.
• Your resume must be 5 megabytes (MB) or less. We recommend saving and uploading your resume as a PDF to preserve formatting and page count (https://help.usajobs.gov/faq/application/documents/resume/page-limit).
• Please do not include photographs, personal images or other inappropriate content in your application materials.

Expedite Your Hiring

• To better expedite the hiring process, we recommend including contact information (name, email, phone number) for professional references in your resume.

Required Documents

• Required documents may vary based on the requirements for the position. The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:
• Resume

Other Accepted Documents

• Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:
• Cover Letter
• DD-214/ Statement of Service
• Diploma/ GED
• If claiming Spouse Employment Preference (SEP) submit a copy of your marriage certificate with Military PCS Orders to receive consideration for SEP.
• To be eligible for Veterans Preference the DD214 Member 4 Copy must be submitted at the time of application. (OAV)
• To be eligible for CNE/FNE DA Form 3434 or SF 50 must be submitted at the time of application. (CNE/FNE)
• PCS Orders
• Resume
• Separation Notice (RIF)
• SF-50/ Notification of Personnel Action
• Transcript

Agency contact information

Allisynn Vickers

Phone [phone] Email [e-mail] Address DZ-NAF-W6CBAA US ARMY GARRISON FT GORDON

Fort Gordon, GA 30905

US

Next steps

• Application Review
• Once you submit your application, the system will automatically review your answers to the application questionnaire to determine if you meet the basic qualifications for the job.
• If you meet the qualifications, your application will move to the next step, where our HR representatives will carefully review your experience, skills, education (if applicable), and how well you match the job requirements.
• If you provided an email address, you'll receive a confirmation email letting you know we've received your application.
• As your application moves through the hiring process, we'll send you updates and notifications via email.
• Processing times may vary, but we'll do our best to keep you informed every step of the way.
• Check Your Contact Information
• If your contact information changes after the job announcement closes, let us know as soon as possible.
• Double-check that your email address is accurate and that your inbox can receive messages from us,
• Make sure your mailbox isn't full and check your spam or junk folder to avoid missing important updates about your application.
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We're excited about your interest in this position and look forward to reviewing your application!