Recreation Assistant (Marina)

Navy Region Southeast Fleet and Family Readiness (FFR); Jacksonville (FL); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Flexible schedule

Employee assistance program (EAP)

Access to MW R programs

Discounts on tickets & rentals

Base-wide recreational access

Job summary

The Navy Region Southeast Fleet and Family Readiness (FFR) at Naval Air Station Jacksonville seeks a Program Support Assistant to help run the Mulberry Cove Marina and Sailing Center. You will assist with events, classes, and daily marina operations, and provide customer service to patrons.

Responsibilities include handling cash, maintaining records, coordinating schedules, and assisting with safety briefings and gear rentals; onsite duties require reliable transport, and compliance with federal

Qualifications

• Demonstrated customer service experience in a front-line or service environment.
• Ability to handle cash and operate a point of sale system accurately.
• Willingness to assist with program and event coordination and office tasks.

Responsibilities

• Prepare and maintain administrative reports and forms.
• Handle daily marina operations including fee collection and POS transactions.
• Demonstrate safe use of marina equipment and gear for activities.
• Deliver pre-programmed and impromptu activities (e.g., stand-up paddling, canoeing).
• Brief customers on safety and perform pre/post rental inspections.
• Maintain cash controls and receipts for marina operations.
• Monitor supply usage and ensure internal controls.
• Maintain contracts, manuals, and event schedules.
• Coordinate and communicate event information to marketing and supervisor.
• Assist with month-end inventory and clerical duties.
• Operate government vehicles to travel to marinas and sailing facilities.

Skills

Customer service

Cash handling

Event coordination

Safety briefing

Computer literacy

Vehicle operation

Education

High school diploma or equivalent

Tools

Point of Sale system

MS Office

Job description

Summary

This position is located at Mulberry Cove Marina, Morale, Welfare and Recreation Department, Naval Air Station, Jacksonville, FL. The purpose of this position is to provide program support for Marina or the assigned Sailing Center and to perform a variety of duties in support of MWR special events, command events, community events, leisure skill classes and outdoor recreation or other similar MWR recreational services.

Duties

• Prepares and maintains required administrative reports and forms (e.g., utilization data, financial forms, procurement forms, invoices).
• Performs numerous duties for successful daily operations (e.g., collection of fees; completion of retail sales transactions on point of sales, receipt book, or cash register; walk-through of parking lot and dock areas).
• Demonstrates safe use of equipment and techniques for various activities in marina settings.
• Provides pre-programmed and impromptu activities pertaining to Marina or aquatic settings, such as but not limited to stand‑up paddling or canoeing.
• Briefs customers on safety procedures and techniques for using rental gear and performing pre and post rental gear inspection.
• Maintains effective controls for receipt and safekeeping of all cash associated with the fees and sales of the Marina or Sailing Facility.
• Monitors use of supplies to ensure internal controls and accountability are maintained.
• Ensures adherence to loss prevention for program resources, cash or pilfer‑able items.
• Maintains various contracts, files, regulations, manuals and directives related to marina operations.
• Maintains and coordinates the master event schedule for all programs at the facility and ensures all changes are reported to the immediate supervisor.
• Ensures all events, program schedules and marina information are sent to the marketing office monthly in addition to ensuring they are all advertised.
• Prepares and reviews outgoing correspondences and reports ensuring proper format.
• Assists management with administrative duties such as month end inventory, answering phones, signing up participants for programs, and other clerical duties.
• Operates government owned motor vehicles to drive to and from marinas and sailing facilities.
• May perform other duties as assigned.

Conditions of Employment

• Must meet Federal Employment suitability requirements and successful completion of background investigation. Background investigations are conducted using fingerprint identification and completion of background inquiry forms.
• Must successfully pass the E‑verify employment verification check. Any discrepancies must be resolved as a condition of employment.
• You must go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I‑9.
• A valid State driver's license is required to operate motor vehicles.
• Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
• Selective Service Registration is required for males born after 12/31/1959.
• Work may require sitting, walking, long periods of standing, bending and lifting of moderate heavy items up to 40 pounds.
• Requires C.A.R.E (Controlling Alcohol Risks Effectively) trained, hold an Emergency First Responder (EFR) or CPR First Aid certification and hold a current Food Handler certification OR be able to obtain these trainings/certifications within 90 days.

Requirements

• Must meet Federal Employment suitability requirements and successful completion of background investigation. Background investigations are conducted using fingerprint identification and completion of background inquiry forms.
• Must successfully pass the E‑verify employment verification check. Any discrepancies must be resolved as a condition of employment.
• You must go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I‑9.
• A valid State driver's license is required to operate motor vehicles.
• Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
• Selective Service Registration is required for males born after 12/31/1959.
• Work may require sitting, walking, long periods of standing, bending and lifting of moderate heavy items up to 40 pounds.
• Requires C.A.R.E (Controlling Alcohol Risks Effectively) trained, hold an Emergency First Responder (EFR) or CPR First Aid certification and hold a current Food Handler certification OR be able to obtain these trainings/certifications within 90 days.

Qualifications

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.

All non‑government positions identified on your resume must include complete address and to and from dates. Government positions must include pay plan, series, grade, to and from dates and address of the agency/organization.

• Knowledge of the goals, philosophy, principles, and methods of procedures used in organizing, planning, administrating and conducting facility operations.
• Preferred knowledge of State and Federal Guidelines concerning Marina Operations.
• Knowledge of the daily operations of the facility to be able to answers questions from patrons.
• Knowledge of the routines and procedures followed in group activities or programs for recreation or marina operations.
• Knowledge of recreational activities and equipment, rules and procedures in a recreation program activity.
• Preferred knowledge of boating terminology, watercraft operation and maintenance, water and boating safety, handling of boats (e.g., launching, mooring, etc.), boating equipment and facilities, and recreational boating activities.
• Ability to operate a motor vehicle.
• Ability to follow instructions, present options and recommend solutions.
• Ability to work independently, demonstrate excellent customer service techniques and make sound decisions.
• Ability to effectively operate office machines to include cash registers and computers.
• Ability to operate a personal computer and perform basic word processing and spreadsheet tasks using Microsoft and site‑specific software.
• Ability to communicate effectively both orally and in writing.

You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

RELOCATION

• NO Payment of Permanent Change of Station (PCS) is authorized, based on a determination that a PCS move is not in the Government interest

Key Requirements/Conditions Of Employment

• Males must be registered or exempt from Selective Service. https://www.sss.gov/register/
• Selectee must be determined suitable for federal employment.
• Selectee may be required to successfully complete a probationary period.
• Selectee is required to participate in the direct deposit pay program.
• Social Security Card is required.
• Satisfactorily complete an employment verification (E-VERIFY) check. As of May 7, 2025, The REAL ID act requires visitors to have a REAL ID or passport to access to Government Facilities. This will be a requirement for employment.
• A favorable background is a requirement of this position. Failure to obtain and maintain a favorable background may result in the withdrawal of the position offer or removal.

Education

Applicants can qualify based on education OR experience OR a combination of both. If qualifying based on education, applicants must submit transcripts showing degree awards and course work.

6 months or more of general experience AND 6 months or more of specialized experience

OR

Successful completion of 2 years of study that included at least 12 semester hours in courses related to recreation (e.g., basic psychology, group dynamics, physical education, arts and crafts, etc.).

OR

An equivalent combination of education and/or experience as described above.

Certifications Required Within 90 Days

• Cardiopulmonary Resuscitation
• First Aid Certification
• National Association of State Boating Law Administrators (NASBLA) Safe Boating Certification, or equivalent

Additional Information

The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working for our TEAM include but are not limited to:

• Comprehensive benefits package (medical, dental, life insurance, spouse & dependent life insurance, long-term disability, retirement, and 401(k) savings plan, annual and sick leave, tuition reimbursement, etc.).
• Stability of Federal Civilian Service
• People with passion for doing work that matters
• Quality of Work Life Balance

Some positions have special requirements- Position is a non-critical, sensitive, position requiring access to IT II system and/or access to PII. An access National Agency Check investigation (ANACI) is required via the SF 86 security form. Required to submit a Financial Disclosure Statement, OGE-450. Executive Branch Personnel Confidential Financial Disclosure Report upon entering the position and annually, in accordance with DoD Directive 5500-7R, Joint Ethics Regulation, dated 23 March 2006. Salary is dependent on experience and/or education. For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes.

This announcement may be used to fill additional vacancies within 90 days of closing date.

The Department of the Navy (DON) is an Equal Employment Opportunity Employer. Applicants are assured of equal consideration regardless of race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. This agency provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodations should email their request to [e-mail] to ensure proper consideration is given. The decision on granting reasonable accommodation will be on a case‑case basis.

This activity is a Drug-Free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Sailors, their family members, and all other customers have a right to a reliable and productive Federal workforce.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits Highlights for Flex Employees

• Flexible Schedule - You are scheduled based on mission needs and your availability.
• Employee Assistance Program (EAP) - A FREE program provided by CNIC that is accessible to all employees, members of your family, whether in your household or not, offering 24/7/365 access to specialized private support.
• Access to Morale, Welfare & Recreation Programs to include Golf Courses, Marinas, Gyms/Fitness Centers, Bowling Centers, Restaurants Pools, Base libraries and more!
• Discounted Tickets and Travel options and outdoor recreation rentals!
• Shopping privileges at the Navy Exchange!
• Access to professional development resources!
• If you are scheduled and work on average 30 hours/week, you will be eligible for medical benefits.