Recreation Assistant (Fitness/Sports/Aquatics)

Navy Region Mid-Atlantic Fleet and Family Readiness (FFR); Crane (IN); On-site; USD 42,000 - 54,000; Full time

Job summary

Navy Region Mid-Atlantic Fleet and Family Readiness (FFR) is seeking an Administrative Support role within the Fitness, Sports, and Deployed Forces sector. You will greet patrons, handle registrations, and assist in scheduling events and programs at CNIC installations.

The position requires strong cash-handling skills, familiarity with MWR policies, and proficiency in MS Office. Responsibilities include event coordination, safety oversight, and inventory management.

Qualifications

• Knowledge of MWR policies, rules, and regulations.
• Experience with cash handling and basic reporting.
• Ability to operate fitness and recreation equipment safely.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Strong written and oral communication skills.

Responsibilities

• Provide customer service and process facility registrations.
• Answer inquiries about hours and events; manage daily activity reports.
• Assist planning and promoting activities; monitor staff and volunteers.
• Oversee sales of related program items and maintain inventory.
• Ensure safety procedures and proper maintenance of facilities.

Job description

Summary

This position is assigned to the Non-Appropriated Fund (NAF) Fitness, Sports, and Deployed Forces Support Branch; Fleet Readiness; Commander, Navy Installations Command (CNIC) Naval Submarine Base New London in Groton, CT. Incumbent serves in an assistant or support capacity and may perform any or all of the following duties within either of the following sections of the Fitness, Sports, and Deployed Forces Support Branches.

Duties

Administrative Support (includes but not limited to)

Provides customer service to patrons using the facility, to include greeting customers; checking identification cards to ensure only authorized users are entering facility; issuing and receiving gear/equipment; and registering patrons for facility use, events, and/or classes. Answers telephone, providing information in regard to facility hours of operation, upcoming special events and programs, etc. Completes the Daily Activity Reports, handling cash where fees apply, verifying the amount of money collected and dropping the cashier bag in the drop safe. Assists in planning, scheduling, and publicizing various activities and maintaining related supplies in order to attract and motivate participants. Oversees the sale of retail items associated with activities. Evaluates the effectiveness of ongoing Morale, Welfare and Recreation (MWR) fitness activities from the standpoint of participants' responses, resources, and program objectives. Monitors patrons, volunteers and contractors at the assigned program/event and reports any issues to management. Assists in the selection of fitness, sports, and aquatics activities to be offered, both within the required basic program categories and additional ones possible through available resources and desirable in terms of participant's interests and needs.

Instructional Support (includes but not limited to)

Monitors assigned participants in indoor and outdoor activities to include intramural sporting events. Conducts instructional classes in the assigned recreational area. Performs basic fitness orientation; identifies and corrects unsafe fitness techniques. Demonstrates procedures common to the activities and instructs in the use of related equipment. Establishes/reviews the schedule of events, conducts tours, sets-up/prepares gymnasiums/facilities/playing fields prior to scheduled start time for events (e.g., lap swim, lifeguard training, exercise programs, races, pool parties, sporting events, etc.). Ensures adherence to regulations and safety procedures.

Facility/Equipment Maintenance (includes but not limited to)

Ensures facility and sporting fields are open and/or closed at the posted time. Monitors and checks the security of premises. Monitors activity within the facility, circulating among the patrons to assist with basic use of equipment/gear and to maintain good order and discipline. Ensures athletic playing surfaces are properly maintained, safe, and ready for play. Assists in properly cleaning and maintaining equipment/facilities, maintains inventory, performs general janitorial services to ensure interior spaces are in a clean, neat, and orderly state at all times (e.g., sweeping and mopping floors; dusting and cleaning workout areas, mirrors, bathrooms, and locker areas; straightening equipment and accessories, etc.).Makes minor repairs to facilities and equipment when appropriate and assists with outdoor maintenance. Reports maintenance problems, material deficiencies, and unsafe conditions or discrepancies that cannot be repaired in-house to the supervisor.

Requirements

• Must pass all applicable records and background check.
• Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
• Starting May 7, 2025, non-affiliated individuals requesting access will need a REAL ID-compliant driver's license or another acceptable form of identification to access CNRMA Installations. (review required documents section for more information.)
• Must have or be able to obtain and maintain Cardiopulmonary Resuscitation and First Aid Certification.
• Must have or be able to obtain and maintain the following certificates within 90 days of hire: Automated External Defibrillator Certification, Blood-borne Pathogen Certification, and Navy Basic Fitness Certification.

Qualifications

• Knowledge of MWR policies, rules, and regulations involving the work area.
• Knowledge of basic arithmetic to compute charges, disperse change accurately, and prepare reports.
• Knowledge of cash handling procedures. Knowledge of basic fitness, aquatics and sports principles.
• Knowledge of safe use and operation of fitness equipment, facility operations, and basic fitness equipment maintenance/repair.
• Skill in the use of Microsoft Office Programs (e.g., Word, Excel, Power Point, Outlook) and others as they relate to fitness, sports and aquatics programming.
• Skill and ability to provide fitness, aquatics and sports training or orientation.
• Ability to competently and independently carry out day to day recreation operations.
• Ability to develop and effectively deliver presentations and/or training.
• Ability to communicate effectively both orally and in writing.

Education

This position does not have a positive education requirement.

Additional information

Salary is dependent on experience and/or education.

Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.

Some positions have special requirements. Selection may be tentative pending the completion of these requirements. Applicants may be required to submit proof of education, participate in medical screening, drug testing, etc. All selections are contingent upon satisfactory employment reference checks. Employment is subject to successful National Agency Background Check. Occupants of this position must maintain the privacy of official work information and data and demonstrate the highest level of ethical conduct.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.