Recreation Assistant

Colorado Mountain College; Glenwood Springs (CO); On-site; USD 30,307 - 33,062; Part time

Job summary

Colorado Mountain College seeks a part-time Recreation Assistant to support Field House operations. You will supervise access, memberships, waivers, and payments, while ensuring safety across climbing, weights, cardio, and track areas.

Responsibilities include customer service, ID checks, and proactive policy enforcement. The role requires CPR/First Aid within 3 months, a high school diploma or GED, and a willingness to work varied shifts.

Qualifications

• High school diploma or GED with 6 months related experience or equivalent education/experience.
• CPR and First Aid certification required within 3 months of employment; Wilderness First Aid/Responder accepted.
• Strong work ethic, positive attitude, ability to enforce policies and work well with others.

Responsibilities

• Provide exceptional customer service at all times.
• Open/close Field House daily and conduct safety inspections and cleaning as assigned.
• Greet customers, verify IDs, and enforce Field House policies.
• Coordinate with Climbing Wall staff for climbing certifications tracking.
• Handle inquiries via phone/email and process payments and memberships.
• Maintain cleanliness of lobby and exercise areas; assist with equipment maintenance.

Skills

Customer service

Communication

Cash handling

Policy enforcement

Bilingual English/Spanish

Education

High school diploma or GED

Job description

Job Description

Under the direction of the Recreation and Events Coordinator, the Recreation Assistant is responsible for providing customer service to the Field House members, students, and customers during daily operations of the Field House Recreation Center. This position will provide direction to customers regarding access, memberships, liability waivers, payments, and proper use of gym equipment. The Recreation Assistant is also responsible for monitoring the climbing wall, weight room, cardio deck, indoor track, and gym floor areas to help ensure the safety of patrons, cleaning and upkeep of equipment, and enforcing facility policies.

This is a part‑time position limited to 28 hours per CMC’s workweek. CMC’s workweek is Saturday through Friday.

Pre‑Requisites for Position (Qualifications Standards)

Education and experience sufficient to meet the rigors of the position. Examples include a high school diploma/GED and 6 months of related experience or equivalent education and experience that will provide the necessary knowledge, skill, and abilities to perform the functions of the position.

CPR and First Aid Certification are required but can be acquired within 3 months of employment. A Wilderness First Aid/Wilderness First Responder Certification or higher is also accepted.

Special skills or abilities directly applicable to the position: a self‑directed individual with a strong work ethic; possess a positive attitude, be competent to make important decisions and work well with others. Work independently towards established goals and deadlines. Maintain confidentiality, discretion, and professionalism. Ability to enforce Field House policies (i.e., not being afraid to approach a member for an infraction). Ability and willingness to acquire basic skills and knowledge of all areas of the Field House including the climbing wall. Organize and prioritize work while exercising flexibility, teamwork, and humor.

Welcoming. Innovative. Focused on Student Success. These principles reflect the soul of CMC. They guide us in building our teams, cultivating leaders, and expanding our approaches and mindset. They guide us to be an institution of higher education that’s the right fit for every faculty member, staff, student, and community member in its trust. Applicants must demonstrate a commitment to working effectively with students, employees, and community members of all backgrounds.

Bilingual (English/Spanish) or conversational language abilities preferred.

Colorado Mountain College requires that employees perform their assigned duties within the State of Colorado. The College further expects employees to accurately report their work location at all times. Failure to do so impairs the College's ability to ensure compliance with tax, payroll, employment, information security, and operational requirements.

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

The hiring pay rate is $22.09 per hour. Benefits include retirement contribution, annual and sick time, mental health resources, and tuition benefit. CMC utilizes a wage progression compensation model that accounts for a candidate’s skill and experience. Although a hiring rate is listed, this will be set commensurate with the successful candidate’s qualifications and in compliance with the Equal Pay for Equal Work Act.

Position anticipated to close on July 10, 2026 or until filled.

Minimum Qualifications

Essential Duties

• Consistently uphold all Field House policies and procedures providing a safe and inclusive environment for patrons.
• Open and close the Field House/Climbing Wall on a daily basis ensuring safety inspections and cleaning duties are completed as assigned.
• Provide exceptional customer service at all times.
• Greet customers courteously, observe Field House ID policy, scan IDs, verify photos to patrons’ face, and be proactive in policy enforcement.
• Work in tandem with Climbing Wall staff to ensure accurate tracking of and communication about member climbing certifications.
• Remain visible and approachable to customer questions, concerns, and complaints.
• Be knowledgeable about Field House recreation/fitness programs and services such as membership sales, activity registrations, renting space or equipment, etc.
• Answer and direct customer inquiries, phone calls, emails, etc.
• Responsibly handle cash, process credit cards, and maintain accurate membership information according to Field House procedures.
• Maintain clean appearance of lobby and Field House areas by completing all required cleaning tasks during shift, including facility cleaning, hygiene product restock in restrooms and locker rooms, facility trash collection, and regular cleaning of fitness machines.
• Coordinate the maintenance of climbing equipment, including but not limited to, organizing, cleaning, storing, and repairing equipment.
• Respond to incidents, injuries, and inappropriate behavior and report to supervisor accordingly.
• Understand and be able to follow the Emergency Action Plan response.
• Attend all staff training sessions, meetings, in‑services, and shifts as scheduled.
• Assist with the set‑up, clean‑up, and supervision of special events that take place at the Field House.
• Consistently strive to give and receive feedback with co‑workers and supervisor.
• Other duties as assigned by the Recreation and Events Coordinator.

Supervision Received

This position reports to the Recreation and Events Coordinator.

Supervisory Responsibility

This position has no supervisory responsibility.

Special Conditions of Employment

Successful completion of a background check including a motor vehicles records report is required. Incumbents in this position will adhere to all safety and compliance policies of Colorado Mountain College while performing all duties assigned. Travel on occasion for department meetings or individual training.

Working Conditions

This position requires constant sitting, occasional walking, and standing; occasional handling objects, pushing/pulling; frequent reaching with hands/arms, and use of finger movements; occasional lifting, carrying, pushing or pulling objects up to 50 lbs. Constant written and oral communication and the ability to reason and analyze and perform calculations occasionally. Work is performed using a computer and standard office equipment daily. Ability to work early mornings, evenings, weekends, and/or college breaks.

CMC is committed to the full inclusion of all qualified individuals. As part of this commitment, the College will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre‑employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADA Coordinator, Human Resources, [e-mail]

NOTE: This position description is intended to indicate the basic nature of positions allocated to this class and provide examples of typical duties that may be assigned. It does not imply that all positions within the class perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned. Employees may perform other related duties as required to meet the ongoing needs of the organization.

Each role at Colorado Mountain College contributes to the institution’s sustainability initiatives by fostering environmental stewardship, supporting sustainable practices in daily operations, and advancing a culture of ecological responsibility that aligns with our commitment to balance the needs of current generations not to compromise the needs of future generations.